Wie setzt man das Passwort zurück?

Auf dieser Seite finden Sie eine Anleitung zum Zurücksetzen von Passwörtern auf Ihren Hikvision-Geräten.

Für Endanwender:

Wir empfehlen Ihnen "4 Wege zum Zurücksetzen des Passworts per Self-Service" - Das Tutorial-Video können Sie hier sehen). Please note that not all Hikvision devices support all these methods. Gehen Sie zur Seite "Passwort vergessen", um die verschiedenen Methoden zu überprüfen, die von Ihrem Produkt unterstützt werden.

Konto verifizieren (Hik-Connect Scanning)

Sicherheitsfragen

Hinterlegte E-Mail

GUID File

For installers:

You can easily reset a password using the Hik-Partner Pro mobile app.

In den folgenden Anleitungen erfahren Sie, wie Sie Ihr Passwort am schnellsten zurücksetzen können. If you have any questions during the process, please contact Hikvision (Find the contact of Hikvision technical support team) or see Troubleshooting Tips of Password Reset Failed Issue here.

Hinweis: Also try the Password Hints function to help you recall your original password. This function is only available for NVRs (76Q-series, K-series, K-series with AcuSense) with firmware V4.75.000 and later. /content/dam/hikvision/en/support/how-to/password-reset/NVR-and-DVR-usability_Easy-solutions-for-password-reset.png" target="_blank">Learn more here.

Via account verification
Via reserved email
Via security questions
Via GUID file

Voraussetzung:

The device has been added to the Hik-Connect or Hik-Partner Pro account.

Go to the "Forget Password" page and select "Verify by Hik-Connect App."
Log in to the Hik-Connect or Hik-Partner Pro account that your device is tied to, and scan the QR code on your device, then you will get a verification code.
Geben Sie den Verifizierungscode ein und tippen Sie auf OK.
Create a new password.

Go to the "Forget Password" page and select "Verify by Hik-Connect App."
Log in to the Hik-Connect or Hik-Partner Pro account that your device is tied to, and scan the QR code on your device, then you will get a verification code.
Geben Sie den Verifizierungscode ein und tippen Sie auf OK.
Create a new password.

Tutorial Video:

Prerequisite:

Der Benutzer hat eine E-Mail-Adresse eingerichtet.

Gehen Sie zur Seite „Passwort vergessen“ und wählen Sie die E-Mail Adresse aus.
Log in to the Hik-Connect or Hik-Partner Pro account that your device is tied to, and scan the QR code on the password reset page. You will then receive a verification code.
Enter the received code and create a new password.

Gehen Sie zur Seite „Passwort vergessen“ und wählen Sie die E-Mail Adresse aus.
Log in to the Hik-Connect or Hik-Partner Pro account that your device is tied to, and scan the QR code on the password reset page. You will then receive a verification code.
Enter the received code and create a new password.

Tutorial Video:

Tutorial Document:

Self-Password Reset via SADP on Computer

Prerequisite:

Security questions have been set by the user.

Go to the “Forget Password” page and select a preset security question.
Enter the correct answer.
Create a new password.

Go to the “Forget Password” page and select a preset security question.
Enter the correct answer.
Create a new password.

Tutorial Video:

Tutorial Document:

Self-Password Reset via SADP on Computer

Reset password with xml file via SADP on computer

Prerequisite:

The GUID file has been exported and saved by the user.

Go to the “Forget Password” page and select “GUID File Verification” from the drop-down list.
Import the GUID file.
Create a new password.

Go to the “Forget Password” page and select “GUID File Verification” from the drop-down list.
Import the GUID file.
Create a new password.

Tutorial Video:

Tutorial Document:

Self-Password Reset via SADP on Computer

Voraussetzung:

The Hikvision devices can be detected on the same LAN.

Export the XML file, QR code, or password reset string of the device(s).
Send the XML file, QR code, or password reset string, along with the device label snapshot, to the Hikvision support team and wait for a reply.
Enter the code or import the XML file you receive from Hikvision.
Create a new password.

Export the XML file, QR code, or password reset string of the device(s).
Send the XML file, QR code, or password reset string, along with the device label snapshot, to the Hikvision support team and wait for a reply.
Enter the code or import the XML file you receive from Hikvision.
Create a new password.