Hikvision takes quality seriously and puts a lot of effort into ensuring our products are both innovative and reliable. We understand the importance of this, both for peace of mind and cost control, so we have developed extra levels of support for certain products lines: a new 5-year Warranty.
Most of our products come with a standard 3-year warranty, but we know extra support on certain series is welcomed by customers. From 1 January 2020, these products have an extended warranty of five years in total (T&C's apply). This warranty also applies to purchases of these products going forward.
Customers can see the products that qualify for the warranty in the chart below. It automatically applies from purchase, with no action required from customers. That means no registration, no administration and no hassle. They can simply enjoy enhanced support free of charge - leading to costs savings over the duration of a project.