Hikvision's Solution for Supermarkets

In today's customer-focused industry, supermarkets are constantly facing a multitude of challenges. These challenges range from dead spaces lacking proper security measures to the need for effective loss prevention strategies, as well as the ongoing quest for operational optimization.

Solution for supermarkets offers reliable video security for daily management, combining Hikvision’s cutting-edge technologies and analytics can result in a well-designed in-store layout and better customer flow, which will boost your operational efficiency and revenue margins.

1

Entrance
2

Parking Lot
3

Shopping Area
4

Cashiers
5

Inventory
6

IT Room

1
Entrance
2
Parking Lot
3
Shopping Area
4
Cashiers
5
Inventory
6
IT Room

Supermarket entrances are critical for both security and marketing and also have some challenges.

Keep alert of approaching risks such as known shoplifters
Marketing relies on precise customer-visit data for optimized operations

Hikvision adds security, efficiency, and experience using video security cameras with multiple intelligent business-enhancing functions.

Precise Customer Traffic Analysis

Precise Customer Traffic Analysis

hikvision solution for precise customer traffic analysis

Benefits

Access the walk-in rates of supermarket
Evaluate the effectiveness of the marketing events
Multi-camera statistics and report exporting

Features

2/4 MP & 4K HD video security cameras
Configurable reports of various aspects

Enhanced Loss Prevention

Enhanced Loss Prevention

hikvision solution for enhanced loss prevention

Benefits

Shoplifter alarm provides early alerts for security
Identify suspicious people via AI recognition

Features

VIP notification and potential risk alarm
Real-time alarm via mobile app

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Parking experience determines the user's first impression of the supermarket.

When there are many customers coming to the supermarket, parking lots are prone to congestion
Customers may have a hard time finding a parking space quickly

Hikvision offers a non-stop entry and exit system, flexible payment for customers to improve traffic efficiency. A great shopping experience starts from parking.

Entrance & Exit management

Entrance & Exit management

hikvision solution for entrance & exit management

Benefits

Smooth entry and exit with quick, convenient payment
Simplified evidence collection and detailed vehicle records

Features

Flexible parking fee payment, online or offline
Automatic license plate recognition and recording

DS-TCG405-E

4MP ANPR Intelligent Entrance Video Unit

DS-TMC407-E

All-in-one E&E machine with capture unit and LCD

DS-TMG035

Entrance & Exit Radar

DS-TVL224

4-Lines 8-Characters Outdoor Entrance & Exit LED Screen

DS-TMG520

Barrier gates with straight boom pole

Indoor Parking Guidance

Indoor Parking Guidance

hikvision solution for indoor parking guidance

Benefits

Help customers quickly find available parking spaces
Quickly locating where a vehicle was parked

Features

Vacant parking spaces on the guidance screen
Multi-color light indications of parking space type and status
Visualized E-map on vehicle inquiry terminal

The shopping area is the primary activity area of customers, each day there is a high volume of customers.

Security has to protect the safety of staff, customers, and assets in an effective way
The shopping area needs to attract people's attention and lead customers to engage

Hikvision offers wide-area HD video security and heat-map analysis to protect shopping areas and optimize shelving. We also provide various display products for both outdoor and indoor advertising.

Video Security

Video Security

No blind spots, peace of mind

Benefits

24/7 high-quality video security and all-day protection
Emergency handling and two-way video intercom

Features

360° panoramic image with Fisheye Camera
Pan, tilt, and zoom ability via PTZ Camera
Dual-direction monitoring for escalator

hikvision solution for customer experience elevation

Know your customers, maximize profits

Benefits

Better understanding of the distribution of customer attention
Help staff make adjustments to layout and service quality

Features

Arrange shelves according to heat mapping data
Identify spots with higher customer visits
Get graphical reports of frequency and dwell time

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Customer Experience Elevation

Customer Experience Elevation

Benefits

Engage customers with the latest promotional activities
Display navigations for customers to avoid lost
Large-scale, rapid dissemination of information

Features

Bright and immersive view with stunning image quality
Central device management such as scheduled on/off/reboot and application installations

At the cashier, there are two primary challenges to focus on:

Loss prevention – Investigation and future prevention of transaction errors, fraud, and theft
Customer experience and service quality – Prevent long queues and quickly handle disputes

Hikvision offers AI video security products and a management platform for shorter wait times, optimized personnel arrangement, better transaction dispute handling, and quicker response to shoplifters.

Visual Verification

Visual Verification

hikvision solution for visual verification

Visualized transaction audit, efficient management

Benefits

Visual audit helps resolve transaction disputes
Increase operational efficiency when investigating transactional disputes

Features

Search by transaction keywords, support for fuzzy match
Video verification for POS transaction records

Timely alarms, minimized losses

Benefits

Integrate with EAS or Intrusion Alarm System to enhance loss prevention
Timely event notifications improve response efficiency

Features

Real-time alarm on mobile or web client
Verify shoplifted items with alarm and video footage

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Optimize Queuing Experience

Optimize Queuing Experience

hikvision solution for optimize queuing experience

Benefits

Shorter waiting time, better shopping experience
Automatic alarm on queue overrun or when there are not enough staff at the cashier

Features

Analytics reports of dwell times and regional retention
HD video with excellent low-light performance
Flexible setting of absence duration, support up to 8 detection areas

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Inventory management has to prevent loss and damage caused by trespassers, internal theft, and other hazards
Security teams need early awareness and effective incident response

Hikvision offers AI-empowered access control, 24/7 HD video coverage, easy-to-deploy intrusion alarms, and temperature anomaly alarms. All fuse onto one platform to enhance security levels.

Assets Management

Assets Management

hikvision solution for Assets Management

Benefits

24/7 video protection and reliable post-event evidence
Help detect the condition of goods
Check product stock and ensure the correct quantity of product

Features

All-round without blind spots via Fisheye Camera
Cryogenic camera for cold storage supports defog and de-icing

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Personnel Management

Personnel Management

hikvision solution for Personnel Management

Benefits

Integrated access control combines recognition, ID cards, and fingerprints in a single unit
Help operators gain situational awareness quickly via auto alarm push

Features

Touch-free, anti-spoofing recognition with various authentication modes
Smoke detection, glass-break, and sensors for doors forced open

DS-PDPG12P-EG2

Wired PIR-Glass Break Detector

DS-PS1-E-WE

Wireless External Sounder

DS-K1T681DBWX

Face Recognition Terminals

DS-PS1-R

Wired Sounder

DS-PDTPH-E-WE

Wireless Temperature Detector

DS-K1T673DWX

Pro Face Access Terminal

Control rooms usually combine multiple functions with various subsystems and equipment.

Limited cross-application visibility and controls can easily double the workload
Inconvenient data search and viewing may lead to many hassles

Hikvision provides a unified lightweight platform with highly customizable UI presentation and powerful dashboards and statistical reports, helping operators quickly manage situations on-site and boost daily operational efficiency.

Unified Management & Visualized Dashboard

Unified Management & Visualized Dashboard

hikvision solution for Unified management & visualized dashboard

Benefits

All subsystems on one platform with unified operations
Custom UI presentation with a bird's eye view and multidimensional analytics aids decision-making
Powerful display and control with a wide variety of products

Features

Centralized management of multiple subsystems, including video, access control, alarm, attendance, and more
High-clarity desktop displays, wall-mount displays and video walls for visualized management