All that we do at Hikvision is geared toward exploring and protecting everything beautiful throughout life – in business, nature, culture, and in the things that matter most for people. Everywhere we deliver our technology & services, and we help people connect to the world and secure the world through intelligent products and solutions.

 

Hikvision is a socially responsible company, and we are committed to always helping our employees succeed and pursue excellence. We provide competitive pay and welfare system as well as regular team-building activities. You can expect us to nurture your strengths and value your unique perspectives as we are committed to providing many trainings and opportunities to be successful in your career at Hikvision.

 

Grab the chance to join a world-leading company and professional workforce, and you will work with passionate, open-minded, and self-driven people in an international work environment.

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Business Development Department
Digital Operations
ETT
Technical Trainer
Training Department
  • The Technical Trainer North of England within Hikvision UK Limited plays a pivotal role in the training of integrators, distribution partners or end users. To ensure that the best application of products and solutions are delivered using Hikvision products. This also ensures that Hikvision business performance and reputation are healthy to help create sustained business growth.

    The key attributes and expectations of a good Trainer is :

    • Experience delivering presentations and training to small and large groups of people
    • Technical expert of Hikvision products and solutions
    • IT network design skills, knowledge and experience
    • IP CCTV system design skills, knowledge and experience
    • Analogue CCTV system design skills, knowledge and experience - desirable for existing systems and migration)
    • Hard working, can work independently and team player

    Hikvision UK therefore requires the Technical Trainer North of England to provide a comprehensive training role utilizing the training centres in Doncaster, Glasgow & Manchester with field based training visits when required, always acting as the technical ambassador of the company and brand delivering the following key tasks -

    • Delivering training on the following subjects HCSA, iVMS4200, HikCentral.
    • The trainer will respond to correspondence and queries from customers and are dealt within an effective and prompt manner.
    • Writing and delivering bespoke courses
    • Identifying and supporting the training and development needs within partners and customers through sales team request and regular consultation.
    • Provide coaching and professional development to team-members in order to enhance their product knowledge, technical acumen and technical sales skills.
    • Assisting in designing and expanding training and development programs based on both the organisation’s and the individual's needs.
    • Deliver and support demonstrations, training, exhibitions or roadshows relating to Hikvision products and solutions.
    • Maintain and develop the companies adopted CRM system ensuring all data relating to customers, projects and support tickets are accurate and up to date.

    Attend regular training meetings to maintain and further develop new relevant knowledge and skills based on the market and the company’s products and solutions.

  • The Technical Trainer plays a pivotal role in the training function to ensure the best application of technical training is delivered to Hikvision customers - distribution channel partners.

     

    The job holder is also expected to ensure Hikvision's reputation and business performance are healthy so that it helps the business grow sustainably.

     

    The Role:

    • Work with the training assistant to schedule training sessions, organize IT and other equipment, and manage course enrolment.
    • Deliver training sessions on the subjects of HCSA-CCTV, HCSA-Hik-ProConnect, HCSP, HCSA-VMS (HikCentral), HCSA-Non Video, iVMS4200.
    • Assist in designing and expanding training and development programmes based on the company’s needs.
    • Maintain the training and development programmes and manuals to ensure they are up-to-date and effective.
    • Work closely with HQ training team and local product management team to further develop new relevant knowledge and skills based on the market and the company’s products and solutions.
    • Deliver and support demonstrations, training, exhibitions or roadshows related to Hikvision products and solutions.

     

    Requirements

    • Experience delivering presentations and training to a small or large group of people.
    • Analogue CCTV system design skills, knowledge and experience - desirable for existing systems and migration.
    • IT network design skills, knowledge and experience
    • IP CCTV system design skills, knowledge and experience
    • Desirable for technical knowledge of Hikvision products and solutions

     

    Excellent presentation and communication skills

  • The Business Development Manager will be a strong networker and a proven salesperson with experience in electronic security. The job holder will work with integrators, end-users, specifiers, and distribution partners to enhance Hikvision and reputation business performance and ensure healthy sustained growth in the North Wales to Merseyside region.

     

    Responsibilities

    ·        Promote Hikvision products and services to business partners in North Wales and Merseyside, including systems integrators, installers and end users.

    ·        Follow up new business opportunities and arrange meetings with business partners.

    ·        Planning and preparing presentations to business partners and other interested parties.

    ·        Communicate product features, benefits and developments to business partners.

    ·        Engage with business partners to introduce the benefits of the Hikvision Value Added Solution Partnership Program and get their approval to actively engage in the program.

    ·        Work closely with branded product distribution partners to fulfill the business partners’ requirements.

    ·        Provide accurate and timely reports in support of your role or for management requirements.

    ·        Deliver product and commercial education and training in collaboration with business partners.

     

    Knowledge and Skills

    ·        Deep understanding of industry standards, channels and sectors

    ·        Competent in Microsoft excel.

    ·        Familiar with CCTV products

     

    Competences

    ·        Great business sense.

    ·        Great communication skills as well as negotiation skills.

    ·        A positive attitude.

    ·        Initiative, Honesty and Integrity

  • The Business Development Manager will be a strong networker and a proven salesperson in sourcing new business / developing existing customers, must be experienced in the electronic security market. The job holder will work with integrators, end-users, specifiers, and distribution partners to enhance Hikvision and reputation business performance and ensure healthy sustained growth.

    Job Responsibilities

    • Promote Hikvision products and services to New business partners and develop existing clients in the London/South East/Kent region, including systems integrators, installers and end users.
    • Engage with business partners to introduce the benefits of the Hikvision Value Added Solution Partnership Program and get their approval to actively engage in the program.
    • Follow up new business opportunities and arrange meetings with business partners.
    • Planning and preparing presentations to business partners and other interested parties.
    • Communicate product features, benefits and developments to business partners.
    • Actively support marketing events and attend exhibitions related to Hikvision products and solutions.
    • Actively encourage the specification of systems to include Hikvision products and solutions.
    • Provide management with feedback based on requirements of current and future Hikvision products and solutions.
    • Assist with the development of market strategies for Hikvision products and solutions.
    • Deliver product and commercial education and training in collaboration with business partners.
    • Work closely with branded product distribution partners to fulfill the business partners’ requirements.
    • Provide accurate and timely reports in support of your role or for management requirements.

    Knowledge/ Competencies

    • Competent in Microsoft excel.
    • Deep understanding of security industry standards, channels and sectors
    • A minimum of 3 years of relevant experience working in a surveillance or access control role
    • Self-driven and ambitious to be part of a winning culture.
    • Great business sense.
    • A positive attitude.
    • Great negotiation skills.
    • Honesty and Integrity.

    Open minded to working in a multi-cultural environment.

  • About Hikvision

    Hikvision UK Ltd is the UK branch of Hikvision, which is the world’s leading video surveillance manufacturer. We have employed over 50,000 people world-wide to help us to develop and produce high quality equipment intended for public use. As a result, we have achieved the highest global ranking in the A&S Security 50 on multiple occasions.

     

    The Role

    • We are looking for an ETT engineer based in Dublin or nearby who can work with integrators, distribution partners and end users to create and support new opportunities and internal projects, whilst ensuring that issues are resolved in a timely and professional manner. The ideal candidate will be a team-player who is able to compose themselves in such a way that Hikvision’s business performance and reputation are upheld, helping us to create sustained business growth.
    • The main responsibilities of an ETT Engineer are as follows:
    • Work with the internal staff of Hikvision to engage and support distribution partner’s integrators, specifies and end user’s effort based on maximizing the design, specification and utilisation of Hikvision products and solutions.
    • Provide technical support to distribution partners and installers by phone, e-mail and Internet with questions about the entire product line regarding operational uses and issues or projects (installation, network and related technology)
    • Provide ‘on-site’ technical support to distribution partners and installers where required in Northern Ireland and the Republic of Ireland
    • Identifying and supporting the training and development needs within partners and customers through sales team request and regular consultation.
    • Proactively scope the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommend appropriate solutions that optimize value for both the customer and Hikvision.
    • Provide coaching and professional development to team-members in order to enhance their product knowledge, technical acumen, and technical sales skills.
    • Opportunistically pursue additional business development opportunities within partners and customers leading to the increased use of Hikvision products and solutions.
    • Collaborate with internal staff to ensure all opportunities are effectively understood, supported and executed.
    • Monitor customer support for technical solutions proposed throughout the sales process, and alert the sales and account teams to potential technical risks impacting on deal closure.
    • Assisting in designing and expanding training and development programs based on both the organisation’s and the individual's needs.
    • Deliver and support demonstrations, training in Hikvision office or customers’ sites and exhibitions or roadshows relating to Hikvision products and solutions.
    • Maintain the Dublin showroom and training facility as well as ensuring the regular update of firmware and product in accordance with specific requests.
    • The Pre-Sales Technical Engineer is also expected to –
    • Maintain and develop the companies adopted CRM system ensuring all data relating to customers, projects and support tickets are accurate and up to date.
    • Respond to and follow up on Hikvision product and solutions technical enquiries.
    • Support and resolve any technical issues related to Hikvision products and solutions, and liaison with colleagues in local or worldwide locations if and when necessary
    • Monitor and report on technical support activities and provide relevant management information when requested.
    • Liaise and attend meetings with other company functions necessary to perform duties and aid business and organisational development.
    • Attend regular training meetings to maintain and further develop new relevant knowledge and skills based on the market and the company’s products and solutions
  • We are seeking a highly motivated and detail-oriented individual to join our Digital Operations Team as a Digital Operations Assistant. This role is pivotal in ensuring the smooth functioning of our digital platforms, contributing to an enhanced user experience for our customers, partners, and colleagues.

     

    Responsibilities:

     

    Digital Platform Operations:

    ·        Execute daily company’s digital platforms (website, App, etc) content and operations, ensuring accurate and up-to-date information.

    ·        Provide support for the Pan-EU regional digital platforms, collaborating with regional teams to meet specific needs.

     

    Campaign and Project Support:

    ·        Collaborate with the Digital Operations Team in the planning and execution of campaign requests, daily work requests, and various project initiatives.

    ·        Assist in coordinating timelines, deliverables, and resources for digital campaigns and projects.

     

    Website Maintenance and Improvement:

    ·        Maintain the official company website to reflect current information and align with brand guidelines.

    ·        Identify opportunities to enhance user experience and implement improvements accordingly.

     

    Communication and Collaboration:

    ·        Work closely with Pan-EU central teams and Pan-EU regional teams to ensure seamless coordination of digital initiatives.

    ·        Act as a point of contact for internal stakeholders regarding digital operations and content updates.

     

    Quality Assurance:

    ·        Conduct regular quality checks on the website and app to identify and resolve issues promptly.

    ·        Ensure content is consistent, error-free, and complies with relevant standards and regulations.

     

    The Ideal Candidate:

    ·        Educational Background - Holds a Bachelor’s degree in Digital, Marketing, IT, or a related field, or possesses equivalent practical experience.

    ·        Ability to speak Mandarin would be a preference

    ·        Digital Platform Expertise - Demonstrates a solid understanding of content management systems and digital platforms.

    ·        Organizational and Project Management Skills - Exhibits excellent organizational and project management capabilities.

    ·        Attention to Detail - Meticulously detail-oriented with a dedicated commitment to delivering high-quality work.

    ·        Communication and Collaboration - Possesses outstanding communication and collaboration skills.

    ·        Proactive and Organized - Highly organized and proactive, adept at multitasking, prioritizing, and meeting tight deadlines while maintaining exceptional attention to detail.

    ·        Analytical and Results-Driven - Displays an analytical and results-driven approach, utilizing data to measure performance and identify areas for improvement.

    ·        Flexibility and Responsiveness- Adaptable and responsive to business needs, comfortable taking on responsibilities beyond the role's initial expectations.

    Values Alignment - Embodies our company values, establishing oneself as a trusted and respected colleague

  • Why Work for Hikvision?

    Hikvision is the world's largest supplier of video surveillance products and solutions. The company specializes in video surveillance technology, as well as designing and manufacturing a full-line of innovative CCTV and video surveillance products. The portfolio was expanded with complementary products. Our LED products in small pixel pitch category ranked number 4 market share globally in ‘23Q2, the LCD video wall displays have global market share leading position since several years. Hikvision possess the world's largest R&D team and state-of-art manufacturing facilities; both allow Hikvision’s customers the benefit of world-class products that are designed with cutting-edge technology.

     

    Job Description

    As a Commercial Display Pre-Sales Engineer, you will play a crucial role in engaging with potential clients, understanding their technical requirements, and providing pre-sales support for our commercial display solutions. This position demands a combination of technical expertise, effective communication skills, and a deep understanding of our product offerings

     

    Position description:

    ·        Communicate with customers, regional sales and pre-sales engineers to gather feedback about their specific product requirements

    ·        Leading the testing, training and communication of new products or changes

    ·        Responsible for providing the sales and presales engineer team with the necessary technical expertise to enable them to promote our products and solutions. This involves printed and electronic promotional material, technical documents, product trainings

    ·        Coordinating and building strong working relations with various internal organizations including: engineering, sales, marketing, product development and operations

    ·        Provide product consultancy to customers, sales, pre-sales engineers

    ·        Managing entire product life-cycle, from strategic planning to tactical activities

    ·        Developing and implementing a company-wide “go to market” strategy co-working with other departments in order to execute the plan

    ·        Analyse the market’s major competitors’ products according to regional requests

     

     

    Our Ideal Candidate:

    ·        An experienced professional in physical/mechanical installation. As advantage, you have experience with commercial display (LED, LCD) products.

    ·        Preferred former role in product and solution offering or technical engineering. You are customer and solution oriented, able to think in a complete system.

    ·        You have at least basic knowledge in IP and network technology.

    ·        If you miss any of above, you are open minded and ready to learn.

    ·        Your interpersonal and communication skills are excellent and you are firm and accurate in information sharing. You always look for solutions – not excuses and you have real team spirit. You are innovative, convincing and an excellent networker.

    ·        You have a good level of both Mandarin Chinese and English

    You accept 30-50% travelling in your territory, which we compensate with flexible working hours and home office.

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Contact Us

Contact Hikvision at our offices around the world to learn more about career opportunities and job openings near you.

 

Hikvision UK & Ireland

Tel: +44(0)1628 902 140 

Emailinfo.uk@hikvision.com

UK Technical Support: +44(0)1790 600 300 or support.uk@hikvision.com

Ireland Technical Support: +353(0) 1 447 0408 or support.uk@hikvision.com

 

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