The Hikvision Graduate Programme provides Hikvision with the opportunity to work with the UK’s best and brightest young minds. It gives you the chance to explore your potential in a supportive and dynamic environment with encouragement to advance and improve through ongoing training and development.


Embrace the possibilities offered by working with the very latest technology on projects that make a genuine impact in peoples’ lives. Find out just what you can achieve, and discover who you can be with Hikvision.






After a successful check-in and boarding process, you will then go through the departure process. This stage includes the following:

CV Screening
Two Online Group Assessments
Online Psychometric Tests
Interview with the Hiring Manager
Interview with the General Manager


Please note the position you wish to apply for and fill in the application form below

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Channel Sales
Technical Support
  • Graduate Scheme Channel Sales Job Description

    The job holder who has a good understanding of the regional market is expected to develop and implement effective channel sales strategy as well as provide support to existing channel partners ensuring sustainable long-term partnership with them.


    The job holder also takes responsibility in achieving annual sales targets and contributes to the increase of the company’s market share.


    Job Description

    ·        Carry out market research, competitor and customer surveys (including: existing and prospective customers, competitors’ channel partners, channel coverage and sales strategy, etc.), identify new sales opportunities and market trends.

    ·        Develop and implement channel sales strategies, create short and long term business plans to increase sales revenue.

    ·        Build and maintain sustainable relationship with existing and potential Tier-1 distributors to diversify distribution channels.

    ·        Develop new Tier-2 distributors for HIKVISION brand, HIlook, EZVIZ and other new businesses; regularly evaluate their performance, qualification, capability in order to maximize channel coverage in regional market.

    ·        Responsible for annual & quarterly target settings for distributors; follow up with KPIs linked to these targets. 

    ·        Coordinate quarterly business review meetings and review business development progress against agreed plans.

    ·        Responsible for weekly/monthly revenue tracking/forecast; manage stock levels & stock rotations, credit notes, payment terms, rebate policy, price list & special pricing issues, channel incentive programme.

    ·        Deliver product and commercial education and training in conjunction with business partners.

    ·        Plan, implement and follow up with distributors’ marketing activities (such as product/solution roadshow, seminar, workshop, forum etc.) with marketing team.

    ·         Responsible for contract management of channel partners; utilize internal and external resources ensuring deliveries of orders are in timely and accurate manner, as well as timely collection of accounts receivable.

    ·        Implement local sales processes, systems/tools and channel policy/guidelines.

    Knowledge and skills

    ·        Microsoft Office skills including Excel, Word, and PowerPoint.

    ·        Fluent in English and Chinese, both written and verbal.

    ·        Strong communication skills as well as excellent negotiation skills.

    ·        Good analytical skills.

  • The job holder plays an important role in Technical Support team by providing daily technical support to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure.


    The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products via collation of customers’ requirements or product quality issues and giving prompt feedback.


    Job Description


    ·      Deal with technical issues that are raised by distributors and sub-distributors. 

    ·      Sort out cases in relation to product problems and carry out internal case-sharing.

    ·      Provide Hikvision Software/Hardware training on operation, installation, commissioning and maintenance to distributors and sub-distributors.

    ·      Summarise product requirements in the regions, analyse and give feedback to R&D team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met.

    ·      Collate product quality issues and give prompt feedback; escalate the issues to Technical Support or R&D team of headquarters in timely manner to improve the quality of products.

    ·      Provide promotion of new products to distributors and sub-distributors via training, roadshows, exhibitions, exhibition receptions, etc.

    ·      Provide product consultation, product selection service to distributors, sub-distributors.

    ·      Carry out other duties assigned by line manager.


    Knowledge Skills

    ·      Fluent in Microsoft Office applications including Excel, Word, and PowerPoint.

    ·      Fluent in English and Mandarin, both written and verbal.

    ·      Good communication skills and interpersonal skills

    ·      Network/IT basic knowledge.




    ·      Ability to convey complex technologies and specifications.

    ·      Aptitude to quickly learn new technologies.

    ·      Excellent analytical and problem solving skills.

    ·      Detail oriented troubleshooting skills.

    ·      High flexible to work onsite or office and ready to travel on short notice.

    ·      An ability to work with diverse teams and team members (Product, Channel sales, etc.).

  • Responsibilities Overview:

    • Conduct comprehensive operational management of the country, identifying and capitalizing on new markets and business opportunities.
    • Enhance the company's brand influence and market share in the region.
    • Build and lead a high-performing national operational unit, ensuring compatibility with strategic goals.
    • Implement and oversee training programs, rotating through various positions including technology, sales, and product roles.
    • Successfully complete corresponding assessments during the training period.
    • Collaborate with teams across various European countries, adapting work and training locations based on actual circumstances.


    Knowledge Skills

    • Fluent in Microsoft Office applications including Excel, Word, and PowerPoint.
    • Fluent in English and Mandarin, both written and verbal.
    • Good communication skills and interpersonal skills
    • Network/IT basic knowledge.



    • Bachelor's degree in a relevant field (e.g., Business, Technology, Marketing).
    • Previous experience or internships in smart IoT-related roles is a plus.
    • Ability to adapt to diverse working environments across European countries.
    • Willingness to travel based on business needs.
    • A dynamic individual ready to make a significant impact in the smart IoT industry
  • Job Overview:

    We are seeking a highly skilled and motivated Technical Support Engineer to join our team. The ideal candidate will be responsible for the overall delivery plan of mobile robot projects, ensuring seamless on-site implementation, and providing excellent technical support services to our customers. If you have a strong background in mobile robotics, project management, and customer support, we want to hear from you.


    Key Responsibilities:

    Project Delivery Management:

    • Develop the overall delivery plan for mobile robot projects.
    • Monitor and follow up on the project plan, making necessary corrections to deviations in a timely manner.
    • Ensure the successful execution of on-site project delivery.


    On-Site Implementation and Technical Support:

    • Lead on-site project delivery, providing customers with AGV on-site implementation services.
    • Offer technical support services during on-site implementation.
    • Track, provide feedback, and coordinate the resolution of on-site product and technical problems.
    • Quickly and efficiently solve customers' technical problems.


    Problem Resolution and Risk Management:

    • Identify and control project risks related to technical aspects.
    • Coordinate with various teams to address on-site product and technical issues.
    • Implement effective solutions to ensure customer satisfaction.


    Customer Training and Support:

    • Provide training for customers on technical parameters, product performance, and operations.
    • Tailor training programs to meet specific customer needs.
    • Offer ongoing support to customers, ensuring they have the knowledge and resources to utilize our products effectively.


    Collaboration and Pre/Post-Sales Activities:

    • Collaborate with regional sales teams.
    • Conduct pre-sale functional demonstrations.
    • Engage in technical communication with customers.
    • Compete in product comparisons (PK) with competitors.
    • Oversee product installation, testing, and handle abnormal problems during and after the sale of products.


    Our Ideal Candidate:

    • Bachelor's degree in Engineering, Robotics, or a related field.
    • Proven experience in project management, particularly in mobile robot projects.
    • Fluent in Chinese Mandarin
    • Proficient in English
    • Excellent problem-solving skills and the ability to quickly respond to on-site technical issues.
    • Effective communication and interpersonal skills.
    • Willingness to travel for on-site project delivery and support.
    • Collaborative mindset and ability to work seamlessly with cross-functional teams.


    If you are passionate about cutting-edge technology, possess a strong technical acumen, and thrive in a dynamic work environment, we encourage you to apply for this exciting opportunity. Join us in shaping the future of mobile robotics!

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Please send your Application Form and CV to Marina.Bown@hikvision.com

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