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    General Info

    İSTANBUL MERKEZ:

    Fatih Sultan Mehmet Mah. Poligon Cad. Buyaka 2 Sitesi, 3 Blok, 8C 102, ÜMRANİYE / İSTANBUL / TÜRKİYE.

    Tel : +90 216 521 70 70 (71/72/73/74)

    Fax : +90 216 521 70 75

    ANKARA ŞUBESİ: 

    Mustafa Kemal Mah. Tepe Prime İş Merkezi, No.: 266, B Blok Kat:18 Kapı No: 132-133, ÇANKAYA / ANKARA / TÜRKİYE.

    Tel : +90 312 220 34 25

    Sales Inquiry

    Email: sales.tr@hikvision.com

    Submit a sales form

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    Find a local distributor of HiLook

    Technical Service

    Tel: 02169001933

    Email: support.tr@hikvision.com

    RMA / Onarim Merkezi : RMA.TR@hikvision.com

    Monday to Friday 09:00 to 18:00 GMT+3 

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    Hikvision Middle East & Africa

    24th floor, Uptown Tower, Uptown Dubai, PO Box 337777, Dubai, UAE

    Tel: +971-4-4432090 / +971-4-8816057

    Marketing/PR: marketing.mena@hikvision.com

    Sales Inquiry

    Email: salesme@hikvision.com

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    Technical Service

    Email: support.mena@hikvision.com

    ChatBot(Arabic)

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    Bahrain

    Tel: 80004765

    Sunday to Thursday, 09:00 - 24:00 GMT+2

    Friday to Saturday, 09:00 - 18:00 GMT+2

    Kuwait

    Tel: 22069147

    Sunday to Thursday, 09:00 - 24:00 GMT+2

    Friday to Saturday, 09:00 - 18:00 GMT+2

    Saudi Arabia

    Tel: 8008501022

    Sunday to Thursday, 09:00 - 24:00 GMT+2

    Friday to Saturday, 09:00 - 18:00 GMT+2

    UAE & Yemen

    Tel: 80008600007

    Sunday to Thursday, 09:00 - 24:00 GMT+2

    Friday to Saturday, 09:00 - 18:00 GMT+2

    Jordan

    Tel: 064296198

    Sunday to Thursday, 09:00 - 24:00 GMT+2

    Friday to Saturday, 09:00 - 18:00 GMT+2

    Morocco

    Tel: 0520875469

    Email: support.ma@hikvision.com

    Monday to Friday, 09:00 - 18:00 GMT +1

    Iraq

    Tel: 06626 1222

    Email: levant.support@hikvision.com

    Oman

    Tel: 80079991

    Sunday to Thursday, 09:00 - 24:00 GMT+2

    Friday to Saturday, 09:00 - 18:00 GMT+2

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    General Info

    Hikvision Headquarters

    No.555 Qianmo Road, Binjiang District, Hangzhou 310051, China

    Tel: +86-571-8807-5998

    Press Inquiries: prglobal@hikvision.com

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

    Website: https://www.hikvision.com/en/

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    Technical Service

    Technical Support Email: support@hikvision.com

    Online Service

    Submit a support form

    Monday to Friday, 10:00am - 12:00pm, 13:30pm - 17:30pm GMT+8

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    General Info

    Hikvision Europe

    Dirk Storklaan 3, 2132 PX Hoofddorp, The Netherlands

    Tel: +31-23-5542770

    Fax: +31-23-5631112

    Sales Inquiry

    Email: sales.eu@hikvision.com

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    Technical Service

    Email: support.eu@hikvision.com

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    General Info

    Hikvision UK & Ireland

    UK Head Office Address: 4 The Square, Stockley Park, Uxbridge, UB11 1ET

    Manchester Office Address: 8th Floor, West Wing Quay West, Trafford Wharf Rd, Manchester, M17 1HH

    Glasgow Office Address: 101&102 Regus, Maxim Business Park, Maxim 1, 2 Parklands Way, Eurocentral, Motherwell, ML1 4WR

    Ireland Office Address: 1st Floor, Plaza 211, Blanchardstown Corporate Park 2, Blanchardstown, Dublin 15

     

    Tel: +44(0)1628 902 140

    Email: info.uk@hikvision.com

    Press Enquiries: marketing.uk@hikvision.com

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    Technical Service

    Email: support.uk@hikvision.com

    Tel (UK): +44(0)1790 600 300

    Tel (Ireland): +353(0) 1 447 0408

    Monday to Friday, 9:00am - 5:00pm GMT+0

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    How to get support via Hik-Partner Pro

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    General Info

    Hikvision Latam

    Dirección: Oceanía Business Plaza, torre 1000, piso 16, oficina 16A. Punta Pacífica. Ciudad de Panamá.

    Horario: 09:00hrs a 18:00hrs

    Teléfono: +507 68226556

    Sales Inquiry

    Email: latam.sales@hikvision.com

    Email: Sales.centralamerica@hikvision.com

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    Technical Service

    ChatBot(Spanish)

    Email: soporte@hikvision.com

    Submit a support form

    Monday to Friday, 7:00am - 7:00pm GMT-5

    Saturday, 7:00am - 12:00pm GMT-5

    Costa Rica

    Phone: 506 4000 1989

    Panamá

    Phone: +507-8366276

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    General Info

    Hikvision USA

    18639 Railroad Street, City of Industry, California  91748

    Tel: +1-909-895-0400

    Media Inquiries: MediaTeam.USA@hikvision.com

    Sales Inquiry

    Email: sales.usa@hikvision.com

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    Technical Service

    Visit our Tech Center here

    Tel: +1-866-200-6690

    Email: techsupport.usa@hikvision.com

    Dealer Professional:

    9:00AM to 8PM Eastern / 6:00AM to 5PM Pacific MON-FRI

    Limited End User Support:

    10AM to 7PM Eastern / 7AM to 4PM Pacific MON-FRI

    (End-user support is intended for product usage-related inquiries such as playback and export. Limited remote viewing support may be provided if related to Hik-Connect Cloud. Direct support with local networking is not offered. For installation, programming, or troubleshooting, please engage the services of a local professional installer or contractor.)

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    Partnership (OEM/ODM): OEMODM.usa@hikvision.com

     

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    General Info

    Hikvision South Africa‍‍

    9 Eden Road, Waverley Office Park Building 2, Bramley Johannesburg 2090, South Africa

    Reception Tel: +27 877018113 

                              +27 877018111

    Sales Inquiry

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    Technical Service

    Tel:  +27 (0)10 085 8300

    Email: support.sa@hikvision.com

    Submit complaints: Complaints.sa@hikvision.com

    WhatsApp: +27 (0)76 284 4650

    Monday to Friday, 8:00am - 5:00pm GMT+2

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    General Info

    Hikvision Africa

    (Not include South Africa and Northern Africa)

    9th Floor, One Padmore Place, Georage Padmore Road, Nairobi, Kenya

    Sales Inquiry

    Email: wangchengbin@hikvision.com

    Submit a sales form

    Find a local distributor

    Technical Service

    Tel: 254703727545

    Email: support.africa@hikvision.com

    Submit a support form

    Monday to Friday, 9:30am - 6:30pm GMT+3(Kenya Call Center)

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    General Info

    Hikvision Headquarters

    No.555 Qianmo Road, Binjiang District, Hangzhou 310051, China

    Tel: +86-571-8807-5998

    Press Inquiries: prglobal@hikvision.com

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

    Website: https://www.hikvision.com/en/

    Sales Inquiry

    Submit a sales form

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    Technical Service

    Saturday to Friday 09:00 to 18:00 GMT+2

    Email: support.palestine@hikvision.com

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    General Info

    Hikvision Malaysia Sdn. Bhd.

    Unit 15-02, Pavilion Embassy Tower B, Kompleks Pavilion Ampang, 200 Jalan Ampang, 50450 Kuala Lumpur.

    Tel: 03-4811 6988

     

    Service Center：

    NO 9-G,Jalan USJ Sentral 3, USJ Sentral Persiaran Subang 147600 Subang Jaya, Selangor

    Tel：+60380119934

     

    Penang Office & Service Center：

    7-02-02, Jalan Ahmad Nor, Pusat Perdagangan Nova Jelutong Jelutong, 11600 Penang, Pulau Pinang

    Tel: +601129894389

     

    Malaysia Johor Office & Service Center：

    No.38, 38A, Jalan Horizon Perdana 1, Horizon Hills, 79100 Nusajaya, Johor, Malaysia

    Tel: +60 7-217 1620

    Sales Inquiry

    Email: sales.my@hikvision.com

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    Technical Service

    Email: support.my@hikvision.com

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    General Info

    Press Inquiries: prglobal@hikvision.com

    Website: https://www.hikvision.com/en/

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

    Sales Inquiry

    Submit a sales form

    Find a local distributor

     

    Technical Service

    Email: support.cambodia@hikvision.com

    Submit a support form

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    General Info

    Hikvision Azerbaijan LLC

    Landmark III Building, 90A Nizami Street, Baku, Azerbaijan

    Tel: +994 12 310 13 33

    Email: azerbaijan@hikvision.com

    Sales Inquiry

    Submit a sales form

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    Technical Service

    Tel: 994 12 310 13 33

    Email: support.az@hikvision.com

    Submit a support form

    Monday to Friday, 9:00am - 6:00pm GMT+4

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    General Info

    Hikvision Uzbekistan

    Republic of Uzbekistan, Tashkent city, Yunusabad District,

    Centre-4, 21A, Hikvision Business Centre. 100017

    Узбекистан, Ташкент, Юнусабадский район, Ц-4,

    21A, Бизнес Центр Hikvision. 100017

    Tel: +998-71-233-55-50

    Sales Inquiry

    Email: sales.uz@hikvision.com

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    Technical Service

    Tel: 998712335550

    Email: support.uz@hikvision.com

    Telegram

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    Monday to Friday, 9:00am - 6:00pm GMT+5

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    General Info

    Hikvision Kazakhstan

    Almaty, Kazakhstan. Abish Kekilbayev str. 139

    Tel: +7 (727) 973 06 67,

           + 7 708 973 06 67,

           +7 (727) 395 16 46

    Email: info@hikvision.kz

    Sales Inquiry

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    Technical Service

    Email: support.kz@hikvision.com

    Tel: 7 708 9730667

    Telegram

    Submit a support form

    Monday to Friday, 9:00am - 6:00pm GMT+6

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    General Info

    Hikvision Philippines

    37th Floor, Joy Nastalg Center, No.17 ADB Avenue,

    Ortigas Center, Pasig City, Metro Manila, Philippines

    Tel: 277-4749; 255-6311; 256-6479

    Sales Inquiry

    Email: sales.ph@hikvision.com

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    Technical Service

    Email: support.ph@hikvision.com

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    General Info

    Hikvision South Korea

    14-1, Pangyoyeok-ro 192beon-gil, Bundang-gu,

    Seongnam-si, Gyeonggi-do, South Korea 

    Tel: +82-1661-8138 

    Fax: +82-(0)31-731-8812

    Sales Inquiry

    Email: sales.korea@hikvision.com

    Submit a sales form

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    Technical Service

    Tel: 18115998

    Email: support.korea@hikvision.com

    Kakaoplus

    Submit a support form

    Monday to Friday, 9:00am - 5:30pm GMT+9

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    General Info

    Hikvision Vietnam

    HA NOI: 38th Floor, Keangnam Hanoi Landmark Tower,

    Me Tri Ward, Nam Tu Liem District, Ha Noi City 

    HO CHI MINH:  L12A-07, L12a Floor, Vincom Center,

    72 Le Thanh Ton, Ben Nghe Ward, District 1, Ho Chi Minh City 

    Hotline: 1900 2810

    Sales Inquiry

    Submit a sales form

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    Technical Service

    Email: hotro@hikvision.com

    Phone: 19002810

    Submit a support form

    Monday to Saturday, 8:30am - 5:30pm GMT+7

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    General Info

    Hikvision Indonesia

    APL Tower Lantai 15 Unit T1, T8 & T9

    Jl. Letjen S. Parman Kav. 28, West Jakarta 11470

    Tel: (021) 29339366 / (021) 29337659

     

    Jakarta Service Center

    Jl. Mangga XVII No.9A, Kel, RT.1/RW.12, Duri Kepa, Kebonjeruk, Greenville, Jakarta 11510

    Tel: +62 812 2222 9728

     

    Medan Office and Service Center

    Forum Nine 7th Floor, Jl. Imam bonjol No. 9, Medan Petisah, Medan, Sumatera Utara 20112

    Tel: +6261 8881 5838

     

    Surabaya Office and Service Center

    Pakuwon Center 16th floor, Unit 11, Tunjungan Plaza Superblock. Jl. Embong Malang, No. 1,3,&5, Jawa Timur 60261

    Tel : +6231 9925 0125

    Sales Inquiry

    Email: Sales.Indonesia@hikvision.com

    Submit a sales form

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    Technical Service

    Email: Service.id@hikvision.com

    Hotline/WhatsApp: +62 813 8696 7242

    ChatBot(Indonesian)

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    General Info

    Prama Hikvision India Pvt. Ltd.

    Oberoi Commerz 2, International Business Park,

    18th Floor, Near Oberoi Mall, Off W. E. Highway, Goregaon (East), Mumbai – 400 063.

     

    Tel: +91-22-4041 9900, 2846 9900 

    Web: www.hikvisionindia.com

    Sales Inquiry

    Tel: +91-22-4041 9944, 2846 9944

    Email: sales@pramahikvision.com

    Technical Service

    Tel: 022-33226060; 022-68229999

    Monday to Saturday, 08:45am - 9:00pm GMT+5:30

    Sunday, 09:30am - 06:30pm GMT+5:30

     

    Tel: 1800 222 699(Toll Free)

    Monday to Saturday, 9: 00am - 6:30pm GMT+5:30

     

    Email: support@pramahikvision.com

    WhatsApp number: 8080239999

    Live Chat

    Submit a support form

    General Info

    Hikvision Technology Pte. Ltd.

    Unit 6,17/F., Tower II, Enterprise Square, 9 Sheung Yuet Road, Kowloon Bay, Hong Kong, China

    Email: sales.hk@hikvision.com 

    Technical Support: support.hk@hikvision.com

    Tel: +852 3563 7600

    Alameda Dr. Carlos d'Assumpção n.ºs 411 e 417, Edifício "Dynasty Plaza", 6.º andar "D-E", Macau, China

     

    HDT International Ltd.

    Unit 1, 26/F., Enterprise Square Two, 3 Sheung Yuet Road, Kowloon Bay, Hong Kong, China

    Tel: +852 2151 1761

    Sales Inquiry

    Email: sales.hk@hikvision.com

    Submit a sales form

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    Technical Service

    Email: support.hk@hikvision.com

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    General Info

    Hikvision Thailand

    202 Le Concorde Building, 8th floor, Room no. 804,

    Ratchadapisek Road, Huaykhwang, Bangkok 10310, Thailand

    Tel: 02-2759949

    Email: sales.thailand@hikvision.com

    Sales Inquiry

    Submit a sales form

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    Technical Service

    Tel: 66024607013

    Email: support.thai@hikvision.com

    Monday to Friday, 9:00 am - 6:00pm GMT+7

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    General Info

    Hikvision Pakistan

    Suit 1102, 11th Floor, Emerald Tower, Clifton Block 5, Karachi, Pakistan

    Tel: +92-2135147526

    Sales Inquiry

    Submit a sales form

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    Technical Service

    Email: support.pk@hikvision.com

    Technical Support Phone: 0213 8787305

    Saturday to Friday 09:00 to 18:00 GMT+2

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    General Info

    Hikvision Singapore

    438B ALEXANDRA ROAD, #06-04, ALEXANDRA TECHNOPARK TOWER B, SINGAPORE 119968

    Official WhatsApp: 85367948 

    Fax: +65 6684 4717

    Email: channel.sg@hikvision.com

    Sales Inquiry

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    Technical Service

    WhatsApp: +65 8536 7948

    Email: support.sg@hikvision.com

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    Hikvision Japan

    4F,3-8-1Konan,Minato-ku,Tokyo-to 1080075

    108-0075 東京都港区港南3丁目8番1号　住友不動産品川港南ビル4F

    Tel: 03-6718-4916

    Fax: 03-6718-4919

    Sales Inquiry

    Email: sales.jp@hikvision.com

    Submit a sales form

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    Technical Service

    Email: support.jp@hikvision.com

    Submit a support form

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    General Info

    Australia

    Hotline:  +61 1300 976 305

    Sydney office

    46 Brookhollow Ave, Baulkham Hills, NSW 2153

    Melbourne  office

    level 1, 15-17 Glenvale Cres, Mulgrave VIC 3170

    Queensland  office

    Unit 2/3972 Pacific Highway, Loganholme, QLD 4129

    Perth  office

    2/211 Balcatta Rd, Balcatta, WA 6021

    New Zealand

    Auckland Office

    Unit 1B, 93-95 Ascot Avenue, Greenlane, Auckland

    Hotline: 09 217 3127

    Sales Inquiry

    Australia

    Email: salesau@hikvision.com

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    Email: salesnz@hikvision.com

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    Australia

    Tel: 1300976305

    New Zealand

    Tel: 092173127

    Email: techsupportau@hikvision.com

    Monday to Friday, 9:00am-5:30pm GMT+10

    Monday to Friday, 9:00am-5:30pm GMT+11 (Summer Time)

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    Hikvision Canada

    Toronto Office: 2355 Skymark Avenue, Suite 300, Mississauga, ON, L4W 4Y6

    Montreal Office: 8556 Rte Transcanadienne, Suite 200, St-Laurent, QC H4S 1Z6

    Tel: +1-855-655-9888 (Toll-free)

    Sales Inquiry

    Email: sales.canada@hikvision.com

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    Technical Service

    Tel: +1-855-655-9888(Toll Free)

    Email: techsupport.ca@hikvision.com

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    Dealer Professional:

    Monday to Friday, 9:00am - 8:00pm Eastern / 6:00am - to 5:00pm Pacific

    Limited End User Support: 

    Monday to Friday, 10:00am - 7:00pm Eastern / 7:00am - 4:00pm Pacific

    (End-user support is intended for product usage-related inquiries such as playback and export. Limited remote viewing support may be provided if related to Hik-Connect Cloud. Direct support with local networking is not offered. For installation, programming, or troubleshooting, please engage the services of a local professional installer or contractor.)

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    Hikvision México S.A. de C.V

    Plaza Carso, Torre II, Lago Zurich 219, Piso 4, Col.

    Ampliación Granada, Del. Miguel Hidalgo C.P. 11529, CDMX

    Tel: +52 55 2624 0110

     

    Guadalajara

    Parque de las estrellas 2819,

    Col. Jardines del bosque, C.P. 44520.

    Tel: 33 2080 5662

     

    Monterrey

    Av. Lázaro Cárdenas 2400, Torre 3 Nivel 52,

    Col. Valle Oriente, C.P. 66260

    Tel: 81 2622 4670

     

    Tijuana

    Blvd. Gustavo Díaz Ordaz 12415, BitCenter Local AC-8 

    Col. El Paraíso, C.P. 22106

    Sales Inquiry

    Email: Sales.mexico@hikvision.com

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    Technical Service

    Call Center: + 52 5541696397

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    Hikvision Panamá

    Oceanía Business Plaza, Torre 100, 16a, Punta Pacífica, Ciudad de Panamá 

    Sales Inquiry

    Email: sales.centralamerica@hikvision.com

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    Technical Service

    Call Center Soporte Técnico Panamá: +507-8366276

    Email: soporte@hikvision.com

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    Hikvision Colombia S.A.S

    COLOMBIA Bogota

    Dirección:  Calle 110 No. 9 – 25. Oficina 107 -1708 Bogotá, Colombia

    COLOMBIA Medellin

    Dirección: Cra 43 A # 5 A-113. Of. 212 (Milla de oro),Medellin, Colombia

    Sales Inquiry

    Email: sales.colombia@hikvision.com

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    Technical Service

    Call Center Soporte Técnico Colombia: +57 601 5085312

    Email: soporte.colombia@hikvision.com

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    Monday to Friday, 7:00am - 7:00pm GMT-5

    Saturday, 7:00am - 12:00pm GMT-5

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    Hikvision do Brasil

    Praça Professor José Lannes, 40 - 15º andar

    Cidade Monções, São Paulo - SP

    CEP: 04571-030

    Email: channel.brazil@hikvision.com

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    Email: suporte.br@hikvision.com

    Monday to Friday, 8:00 am - 8:00 pm GMT-3

    Saturday, 8:00 am - 6:00 pm GMT-3

    Tel: 40204458(para capitais e regiões metropolitanas); 08000254458(para demais regiões. Monday to Friday)

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    Hikvision Baltic

    Estonia

    Jarveotsa tee 50c, 13520 Tallinn, Estonia

    Tel:  +3726506901

    Website: www.bkeesti.ee

                    www.hikvision.ee

    Latvia

    Katlakalna iela 6D, Riga, Latvia, LV-1073

    Tel: +37166119360

    Website: www.bklatvia.lv

                    www.hikvision.lv

     

    Lithuania

    Pramones pr. 4D, 51329 Kaunas, Lithuania

    Tel: +37037337952 (Kaunas)

           +37052395301 (Vilnius)

           +37067194447 (Klaipeda)

           +37061580900 (Siauliai)

    Website: www.bkgrupe.lt

                    www.hikvision.lt

    Sales Inquiry

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    Technical Service

    Estonia

    Email: hooldus@bkeesti.ee

    Telephone: +372 6090025

    Monday to Friday, 8:30am - 5:00pm UTC+2

    Latvia

    Email: support@bklatvia.lv

    Telephone: +371 66119361

    Monday to Friday, 9:00am - 6:00pm UTC+2

    Lithuania

    Email: pagalba@hikvision.lt

    Telephone: +370 64446999

    Monday to Friday, 8:00am - 5:00pm UTC+2

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    Hikvision Benelux

    Belgium and Luxembourg

    Neringenweg 44, 3001 Heverlee, Belgium

    Email: info.bnl@hikvision.com

    Netherlands

    Dirk Storklaan 3, 2132 PX Hoofddorp, The Netherlands

    Email: info.bnl@hikvision.com

    Sales Inquiry

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    Technical Service

    Email: support.bnl@hikvision.com

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    Hikvision DACH

    Germany

    Wilhelm-Fay-Str. 32B

    65936 Frankfurt am Main

     

    Emanuel-Leutze-Str. 8

    40547 Düsseldorf

     

    Röntgenstr. 40a

    86368 Gersthofen

     

    Austria

    Hikvision Deutschland GmbH

    Johann Steinböck Str. 2/202

    2345 Brunn Am Gebirge

     

    Switzerland

    Hikvision Deutschland GmbH

    Bösch 80A

    6331 Hünenberg

    Sales Inquiry

    Email: sales.dach@hikvision.com

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    Find a distributor of HikMicro

    Alarm receving center partners

    Technical Service

    Email: support.dach@hikvision.com

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    Hikvision Czech & Slovakia

    Hikvision Czech Republic

    Vyskočilova 1410/1, 140 00 Praha 4 – Michle, Czech Republic

    Tel: +420 29 6182640

    Email: info.cz@hikvision.com   

    Hikvision Slovakia

    Dúbravská cesta 1793

    84104 Karlova Ves, Slovakia

    Sales Inquiry

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    Email: support.eu@hikvision.com

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    Hikvision France

    1 rue Galilée, 93160 Noisy le Grand, France

    Tel: +33(0)1-85-330-450 

    Fax: +33(0)1-85-330-443

    Email: info.fr@hikvision.com

    Sales Inquiry

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    Email: support.fr@hikvision.com

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    Hikvision Hungary KFT

    1031 Budapest, Reichl Kálmán utca 8.

    Graphisoft Park, South Park, Block C, 1st Floor.

    Email: info.hu@hikvision.com

    Sales Inquiry

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    Email: support.eu@hikvision.com

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    Hikvision Israel

    15 Hahagana st. Or Yehuda

    Tel: +972-79-5555590

    Email: info.il@hikvision.com

    Sales Inquiry

    Email: sales.il@hikvision.com

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    Email: support.il@hikvision.com

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    Hikvision Denmark

    Skagensgade 39, 2630 Taastrup, Denmark

    E-mail: nordic.eu@hikvision.com

     

    Hikvision Norway

    Gneisveien 8, 2020 Skedsmokorset, Norway

    E-mail: nordic.eu@hikvision.com

    Hikvision Finland

    Karaportti 5, 02610 ESPOO, Finland

    E-mail: nordic.eu@hikvision.com

     

    Hikvision Sweden

    Varüvägen 9, 125 30 Älvsjö, Sweden

    Email: nordic.eu@hikvision.com

    Sales Inquiry

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    E-mail: nordic.eu@hikvision.com

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    Hikvision Poland

    Warsaw office:

    Business Garden, Budynek B3 ul. Żwirki i Wigury 16B,02-092 Warszawa

    Gdańsk office:

    Bałtyckie Centrum Biznesu, ul. Azymutalna 9, 80-298 Gdańsk

    Kraków office:

    ORO Duo Office Park ul. Józefa Marcika 4, 30-443 Kraków

    Tel: +48 22 460 01 50

    Email: info.pl@hikvision.com

    Sales Inquiry

    Email: channel.pl@hikvision.com

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    Technical Service

    Email: support.pl@hikvision.com

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    Hikvision Romania

    Riverside Tower, Splaiul Independentei 291-293, District 6, 060042, Bucharest

    Email: marketing.ro@hikvision.com 

    Sales Inquiry

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    Technical Service

    Email: support.ro@hikvision.com

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    Hikvision Russia

    125315, Russian Federation, Moscow, Leningradsky prospect, 72, building 4, floor 9.

    125315 г. Москва, Ленинградский пр-т, д.72, корп. 4, этаж 9.

    Tel: +7-495-669-67-99

    Email: hikvision.ru@hikvision.com

    Technical Service

    Email: support.ru@hikvision.com

    Phone: 8(800)500-88-78 (24/7 excluding public holidays)

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    Hikvision Iberia

    Almazara, 928760 Tres Cantos (Madrid), Spain

    Tel: +34 91 737 16 55

    Fax: +34 918 058 717

    Email: info.es@hikvision.com

     

    Delegación de Barcelona

    Ctra. L’Hospitalet 147-149. Edificio CityParc – Berlín, Planta 3ª, 08940 Cornellà de Llobregat (Barcelona), España

    Tel: +34 91 737 16 55

    Email: info.es@hikvision.com

    Sales Inquiry

    Enviar consulta de ventas

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    Encontrar un distribuidor HiWatch

    Technical Service

    Email: support.es@hikvision.com

    Enviar un formulario de soporte

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    Programa Channel Partner

    Visita el nuestro Channel Partner Portal

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    Hikvision Italy

    Via Abruzzo 12, 31029 Vittorio Veneto, Treviso, Italy

    Email: info.it@hikvision.com

    Sales Inquiry

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    Email: support.it@hikvision.com

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    Hikvision Qatar

    8th floor, Al Muraikh Tower, Building 22, Street 821, Zone 18, Old Salata, Doha, Qatar

    Tel: 00974-44835592

    Email: operation.qatar@hikvision.com

    Sales Inquiry

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    Technical Service

    Email: support.mena@hikvision.com

    Tel: 00800101240

    Sunday to Thursday, 09:00 - 24:00 GMT+2

    Friday to Saturday, 09:00 - 18:00 GMT+2

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    Hikvision Morocco

    92,BD D'ANFA 7EME ETG,Casablanca, Morocco

    Tel: +212 (0) 808 560 478

    Email: support.ma@hikvision.com

    Sales Inquiry

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    Technical Service

    Tel: 0520875469

    Email: support.ma@hikvision.com

    Monday to Friday 09:30 to 18:00 GMT +1

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    Hikvision Egypt

    Office 202- South building, Better home, Cairo Business Plaza, New Cairo, Cairo, Egypt

    Telephone: +20223066117

    Sales Inquiry

    Email: sales.eg@hikvision.com

    Submit a sales form

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    Find a local distributor of HiLook

    Technical Service

    Tel: 0800 888 8888

    Email: support.mena@hikvision.com

    Sunday to Thursday, 09:00 - 24:00 GMT+2

    Friday to Saturday, 09:00 - 18:00 GMT+2

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    Hikvision Kuwait

    Shayma tower, Murgab, Block 3, Plot 8A + 8B 10th floor, Kuwait City. 

    Sales Inquiry

    Submit a sales form

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    Technical Service

    Email: operation.qatar@hikvision.com

    Sunday to Thursday, 09:00 - 24:00 GMT+2

    Friday to Saturday, 09:00 - 18:00 GMT+2

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    Hikvision Adriatic

    Belgrade office

    Trg prijateljstva Srbije i Kine 4

    11070 Novi Beograd, Serbia

    Email: adriatic-malta@hikvision.com

     

    Zagreb office

    Vrbanjska 4, 10000 Zagreb, Croatia 

    Email: adriatic-malta@hikvision.com

    Sales Inquiry

    Email: adriatic-malta@hikvision.com

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    Technical Service

    Email: support.eu@hikvision.com

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    Hikvision Greece & Cyprus

    Leoforos Pentelis 104 & Metamorfoseos 1, Chalandri, Athens, 152 34, 1st Floor

    Sales Inquiry

    Email: sales.eu@hikvision.com

    Submit a sales form

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    Technical Service

    Email: support.eu@hikvision.com

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    Hikvision Bulgaria

    Dirk Storklaan 3, 2132 PX Hoofddorp, The Netherlands

    Tel: +31-23-5542770

    Fax: +31-23-5631112

    Sales Inquiry

    Email: sales.eu@hikvision.com

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    Technical Service

    Email: support.eu@hikvision.com

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    Hikvision Portugal

    Av. José Malhoa 16B, 1070-159 Lisboa, Portugal

    Tel: +34 91 737 16 55

    Fax: +34 918 058 717

    Email: info.es@hikvision.com

    Sales Inquiry

    Enviar consulta de ventas

    Encontrar un distribuidor

    Encontrar un distribuidor HiWatch

    Technical Service

    Email: support.es@hikvision.com

    Enviar un formulario de soporte

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    Gustavo Mejía Ricart, Torre MM 301. Distrito Nacional, Santo Domingo 

    Numero de contacto WhatsApp: 1+ 829-217-0022

    Email: hikdominicana@hikvision.com

    Sales Inquiry

    Email: latam.sales@hikvision.com

    Email: Sales.centralamerica@hikvision.com

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    Technical Service

    Tel: 809 18493360013

    Email: soporte@hikvision.com

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    Monday to Friday, 7:00am - 7:00pm GMT-5

    Saturday, 7:00am - 12:00pm GMT-5

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    9th floor, Blas parera 51, Florida Vicente lopez, Buenos Aires – Argentina

    Sales Inquiry

    Email: sales.argentina@hikvision.com

    Submit a sales form

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    Technical Service

    Call Center Soporte Técnico Argentina: +54-1151685739

    Email: soporte@hikvision.com

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    Monday to Friday, 7:00am - 7:00pm GMT-5

    Saturday, 7:00am - 12:00pm GMT-5

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    Hikvision Peru Closed Stock Company

    La oficina 1001-A，Av. Enrique Canaval y Moreyra N° 480，distrito de San Isidro, Lima, Peru

    Sales Inquiry

    Email: latam.sales@hikvision.com

    Email: Sales.centralamerica@hikvision.com

    Submit a sales form

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    Technical Service

    Call Center Soporte Técnico Perú: 51 16419269

    Email: soporte@hikvision.com

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    Monday to Friday, 7:00am - 7:00pm GMT-5

    Saturday, 7:00am - 12:00pm GMT-5

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    Office 708 and 707 Torre Norte ,  Edificio Alto del Plomo, Calle Militares 5890 y Cerro el Plomo 5855 Comuna de las Condes Santiago de Chile, Chile 

    Contacto de WhatsApp: +56 9 56646335

    Sales Inquiry

    Email: latam.sales@hikvision.com

    Email: Sales.centralamerica@hikvision.com

    Submit a sales form

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    Technical Service

    Tel: 56 229381016

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    Email: soporte@hikvision.com

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    Monday to Friday, 7:00am - 7:00pm GMT-5

    Saturday, 7:00am - 12:00pm GMT-5

    Become Our Partner

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    WhatsApp: +593 93 928 9440

    GUAYAQUIL

    Av. Juan Tanca Marengo y Joaquín Orrantia. Ciudad del Sol, Guayaquil, Piso 3 oficina 301

    QUITO

    Edificio Argentum, Av. de los Shyris 3571, Quito 170135 / piso 16 / oficina 1601

    Contacto de WhatsApp: Gabriela Castañeda / +593 96 896 7181

    • En GYE no tenemos recepción*

    Sales Inquiry

    Email: sales.ecuador@hikvision.com

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    Call Center Soporte Técnico Ecuador: 01 800 001237

    Email: soporte@hikvision.com

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    Monday to Friday, 7:00am - 7:00pm GMT-5

    Saturday, 7:00am - 12:00pm GMT-5

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    Urbanización Los Palos Grandes, Torre Parque Cristal, piso 5, Nivel 599, oficina 10. Jurisdicción del Municipio Chacao, Distrito Sucre del Estado Miranda. Caracas, Venezuela.

    Teléfono: +58 08001029300   

    Email: dongbaozhi@hikvision.com

    Sales Inquiry

    Email: latam.sales@hikvision.com

    Email: Sales.centralamerica@hikvision.com

    Submit a sales form

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    Technical Service

    Tel: 08001029300

    ChatBot(Spanish)

    Email: soporte@hikvision.com

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    Monday to Friday, 7:00am - 7:00pm GMT-5

    Saturday, 7:00am - 12:00pm GMT-5

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    General Info

    3ra avenida 10-80 zona 10, Edificio Forum Zona Viva Torre 2 Of. 1101.

    Contacto: +502 4214 3243

    Sales Inquiry

    Email: latam.sales@hikvision.com

    Email: Sales.centralamerica@hikvision.com

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    Technical Service

    Tel: 502 23761954

    Email: soporte@hikvision.com

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    Monday to Friday, 7:00am - 7:00pm GMT-5

    Saturday, 7:00am - 12:00pm GMT-5

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    General Info

    Office 13B, Park Plaza, San Juan XXIII Nro. 1815 esq. Juan Max Boettner, Barrio Manorá, Ciudad de Asunción, Paraguay.

    Email: jazmin.acuna@hikvision.com(Marcom Team)

    Sales Inquiry

    Email: sales.paraguay@hikvision.com

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    Technical Service

    Tel: 595 009800110077

    Email: soporte@hikvision.com

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    Monday to Friday, 7:00am - 7:00pm GMT-5

    Saturday, 7:00am - 12:00pm GMT-5

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    General Info

    1103, World Trade Center,Av.Luis A. De Herrera 1248 de esta ciudad, Montevideo, Uruguay

    Sales Inquiry

    Email: sales.uruguay@hikvision.com

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    Technical Service

    Tel: 598 0004162041560

    Email: soporte@hikvision.com

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    Monday to Friday, 7:00am - 7:00pm GMT-5

    Saturday, 7:00am - 12:00pm GMT-5

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    Become our Channel Partner

    Visit our Channel Partner Portal

    Technical partner program

    Become our Technical Partner

    Visit our Technical Partner Portal

    HEOP Program

    Hikvision Headquarters

    Headquarters


    No.555 Qianmo Road, Binjiang District, Hangzhou 310051, China
    Tel: +86-571-8807-5998
    Business: overseasbusiness@hikvision.com
    Technical Support: support@hikvision.com
    Press Inquiries: prglobal@hikvision.com
    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

    Hikvision Middle East & North Africa

    Hikvision Middle East  & North Africa

     

    52nd floor, Almas Tower, Jumeirah Lakes Towers, Dubai, UAE

    Tel: +971-4-4432090/ +971-4-8816057

     

    Sales/Business Inquiry: salesme@hikvision.com

    Technical Support: support.mena@hikvision.com

    Marketing/PR: marketing.mena@hikvision.com

     

    Hikvision Turkey

    Hikvision Turkey A.Ş.

     

    İSTANBUL MERKEZ:
    Fatih Sultan Mehmet Mah. Poligon Cad. Buyaka 2 Sitesi, 3 Blok, 8C 102, ÜMRANİYE / İSTANBUL / TÜRKİYE


    Tel : +90 216 521 70 70 (71/72/73/74) / Fax : +90 216 521 70 75


    ANKARA ŞUBE: 
    Mustafa Kemal Mah. Tepe Prime İş Merkezi, No.: 266, B Blok Kat:18 Kapı No: 132-133, ÇANKAYA / ANKARA / TÜRKİYE


    Tel : +90 312 220 34 25 (26/27) / Fax: +90 312 220 34 28


    İZMİR ŞUBE: 

    Adalet Mah. Manas Blv. Folkart Towers A Kule, No:47/B, Kat:24, D:2409, Bayraklı / İZMİR / TÜRKİYE

     

    Tel: +90 232 402 00 45

     

    VERGİ DAİRESİ / NO. : ALEMDAĞ / 462 041 3278

     

    Sales & General / Satış ve Genel : sales.tr@hikvision.com

    Marketing / Pazarlama : marketing.tr@hikvision.com

    Technical Support / Teknik Destek : support.tr@hikvision.com

    RMA / Onarim Merkezi : RMA.TR@hikvision.com

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