As it is a convergent, cloud-based security solution, Hik-ProConnect can also offer a ‘safe haven’ for data if there are power interruptions at the customer’s site, or their recording device get damaged or stolen, for example. Installer companies can also offer ‘storage’ facilities for their customers.
This could improve safety in a customer’s building. For example if a battery in a smoke detector is depleted, it could be flagged remotely through the system. This could be a life saver if this isn’t picked up locally.
One of the most important aspects of Hik-ProConnect is remote operations. Customers can customize access permissions as needed, which means their sites will be managed remotely with explicit consent and authorization. For example, they can manage configuration requests through their Hik-Connect app. The use of the Hik-ProConnect system can provide peace of mind to busy customers. It also, crucially, free up a lot of time for them.
As we all adapt to the world of IoT, we expect those supporting us to follow suit. Now they can, with technical support offered remotely in a safe manner. The combination of Hik-Connect and Hik-ProConnect becomes a powerful ally in the drive to keep up with the speed and urgency of modern life.