Update on January 12 2018 WSJ Article

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At Hikvision, we work hard to maintain our reputation as a well-respected technology enterprise that adheres to high security and ethical business standards. We are committed to upholding safety and protecting property, combating crime and countering terrorism; and we are helping customers operate their businesses more efficiently with our products and services.

Recent media reports about Hikvision and our products have inaccurately characterized our company, our products and our services. These opinions are filled with bias and conjecture. Some of these reports are misleading to readers and use deceitful headlines to attract attention.

In one such article, the end user acknowledged Hikvision’s cameras were not removed because of security concerns, but for perception reasons following unfounded and unsubstantiated media reports.

Hikvision is committed to engaging its clients on questions or concerns about our technology, addressing any issues as quickly as possible. We pride ourselves on working closely with our business partners and regulators in the more than 155 countries and regions we serve to ensure our products and services meet regulatory and security standards.

Like many other leading technology companies around the world, Hikvision faces the threat of malicious attacks on our products. We work diligently with industry and authorities, as well as our customers, to prevent malicious attacks before they happen and combat them if they do. Our collaboration with outside experts, industry partners, and clients is fundamental to our goal of security and safety.

As we continue to grow and expand into new markets across the globe, one constant is our aim to add value for our customers and support their commercial success. Hikvision’s growth reflects our focus on innovation and, just as importantly, the respect of our customers and their confidence in the quality and security of our products and services. We take this respect and confidence seriously, and we will continue to work diligently to maintain this trust.