Hikvision Europe
Dirk Storklaan 3, 2132 PX Hoofddorp, The Netherlands
Tel: +31-23-5542770
Fax: +31-23-5631112
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Email: sales.eu@hikvision.com
Email: support.eu@hikvision.com
Technology Partner Program
No.555 Qianmo Road, Binjiang District, Hangzhou 310051, China
Tel: +86-571-8807-5998
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Website: https://www.hikvision.com/en/
Technical Support Email: support@hikvision.com
Monday to Friday, 10:00am - 12:00pm, 13:30pm - 17:30pm GMT+8
Technology Partner Program
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
UK Head Office Address: 4 The Square, Stockley Park, Uxbridge, UB11 1ET
Manchester Office Address: 8th Floor, West Wing Quay West, Trafford Wharf Rd, Manchester, M17 1HH
Glasgow Office Address: 101&102 Regus, Maxim Business Park, Maxim 1, 2 Parklands Way, Eurocentral, Motherwell, ML1 4WR
Ireland Office Address: 1st Floor, Plaza 211, Blanchardstown Corporate Park 2, Blanchardstown, Dublin 15
Tel: +44(0)1628 902 140
Email: info.uk@hikvision.com
Press Enquiries: marketing.uk@hikvision.com
Email: support.uk@hikvision.com
Tel (UK): +44(0)1790 600 300
Tel (Ireland): +353(0) 1 447 0408
Monday to Friday, 9:00am - 5:00pm GMT+0
How to get support via Hik-Partner Pro
Channel Partner Program
Technology Partner Program
Hikvision Latam
Dirección: Oceanía Business Plaza, torre 1000, piso 16, oficina 16A. Punta Pacífica. Ciudad de Panamá.
Horario: 09:00hrs a 18:00hrs
Teléfono: +506 40001989
Email: latam.sales@hikvision.com
Email: Sales.centralamerica@hikvision.com
Email: soporte@hikvision.com
Monday to Friday, 7:00am - 7:00pm GMT-5
Saturday, 7:00am - 12:00pm GMT-5
Bolivia
Teléfono: +(591) 800 109 102
Costa Rica
Teléfono: +(506) 4000 1989
El Salvador
Teléfono: +(503) 2136 1125
Guyana
Teléfono: 13054558087
Honduras
Teléfono: +(504) 800 279 19217
Jamaica
Teléfono: 1876613 9142
Nicaragua
Teléfono: +(505) 3796 1735
Paraguay
Teléfono: +(595) 0098 0011 0077
Puerto Rico
Teléfono: 1787 9310 203
Dominican Republic
Teléfono: 1849 3360 013
Trinidad&Tobago:
Teléfono: 1868 2241 729
Technology Partner Program
COLOMBIA Bogotá
Dirección: Calle 110 # 9-25, oficina 1708. Bogotá, Colombia
COLOMBIA Medellín
Dirección: Carrera 43A # 1Sur-50, oficina 1506. El Poblado, Medellín
Correo electrónico: sales.colombia@hikvision.com
Tel: (+57) 601 355 7174
Correo electrónico: soporte.colombia@hikvision.com
Envía un formulario de soporte
Lunes a Viernes, 7:00am - 7:00pm GMT-5
Sábado, 7:00am - 12:00pm GMT-5
Programa de socios de canales
Programa de socios tecnológicos
Conviértete en nuestro socio tecnológicos
Hikvision México S.A. de C.V
Plaza Carso, Torre II, Lago Zurich 219, Piso 4, Col.
Ampliación Granada, Del. Miguel Hidalgo C.P. 11529, CDMX
Guadalajara
Parque de las estrellas 2819,
Col. Jardines del bosque, C.P. 44520.
Monterrey
Av. Lázaro Cárdenas 2400, Torre 3 Nivel 52,
Col. Valle Oriente, C.P. 66260
Tijuana
Blvd. Gustavo Díaz Ordaz 12415, BitCenter Local AC-8
Col. El Paraíso, C.P. 22106
Call Center: (+52) 554-169-6397
Technology Partner Program
Hikvision USA
18639 Railroad Street, City of Industry, California 91748
Tel: +1-909-895-0400
Media Inquiries: MediaTeam.USA@hikvision.com
Tel: +1-866-200-6690
Email: techsupport.usa@hikvision.com
Dealer Professional:
9:00AM to 8PM Eastern / 6:00AM to 5PM Pacific MON-FRI
Limited End User Support:
10AM to 7PM Eastern / 7AM to 4PM Pacific MON-FRI
(End-user support is intended for product usage-related inquiries such as playback and export. Limited remote viewing support may be provided if related to Hik-Connect Cloud. Direct support with local networking is not offered. For installation, programming, or troubleshooting, please engage the services of a local professional installer or contractor.)
Partnership (OEM/ODM): OEMODM.usa@hikvision.com
Technology Partner Program
9 Eden Road, Waverley Office Park Building 2, Bramley Johannesburg 2090, South Africa
Reception Tel: +27 877018113
+27 877018111
Tel: +27 (0)10 085 8300
Email: support.sa@hikvision.com
Submit complaints: Complaints.sa@hikvision.com
WhatsApp: +27 (0)76 284 4650
Monday to Friday, 8:00am - 5:00pm GMT+2
Technology Partner Program
Hikvision Africa
(Not include South Africa and Northern Africa)
9th Floor, One Padmore Place, Georage Padmore Road, Nairobi, Kenya
Tel: 254703727545
Email: support.africa@hikvision.com
Monday to Friday, 9:30am - 6:30pm GMT+3(Kenya Call Center)
Technology Partner Program
No.555 Qianmo Road, Binjiang District, Hangzhou 310051, China
Tel: +86-571-8807-5998
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Website: https://www.hikvision.com/en/
Saturday to Friday 09:00 to 18:00 GMT+2
Email: support.palestine@hikvision.com
Technology Partner Program
Unit 15-02, Pavilion Embassy Tower B, Kompleks Pavilion Ampang, 200 Jalan Ampang, 50450 Kuala Lumpur.
Tel: 03-4811 6988
Service Center：
NO 9-G,Jalan USJ Sentral 3, USJ Sentral Persiaran Subang 147600 Subang Jaya, Selangor
Tel：+60380119934
Penang Office & Service Center：
7-02-02, Jalan Ahmad Nor, Pusat Perdagangan Nova Jelutong Jelutong, 11600 Penang, Pulau Pinang
Tel: +601129894389
Malaysia Johor Office & Service Center：
No.38, 38A, Jalan Horizon Perdana 1, Horizon Hills, 79100 Nusajaya, Johor, Malaysia
Tel: +60 7-217 1620
Email: support.my@hikvision.com
Technology Partner Program
Press Inquiries: prglobal@hikvision.com
Website: https://www.hikvision.com/en/
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Core Technologies
HiTools Designer
New Products
Accessory Selector
Product Selector
Hikvision License Activation
Hikvision App Store
