Descripción general de la solución

Aunque los hoteles solo ofrecen hospitalidad temporal, se comprometen a crear la experiencia más placentera posible para cada huésped. Pero, para crear esa gran experiencia, también enfrentan muchos desafíos, desde la gestión del personal hasta los perímetros, la propiedad y las operaciones. Brindar una estadía segura y placentera a los viajeros y grupos familiares es fundamental para la administración de la seguridad del hotel.

 

La solución para hoteles integra seguridad por video, sistemas de alarma, pantallas de video atractivas y una plataforma unificada para mejorar la administración y los niveles de seguridad del hotel. Seguridad, comodidad y eficiencia se unen en esta solución.

solution advanced map
  • 1
    Estacionamiento
  • 2
    Lobby
  • 3
    Reception
  • 4
    Indoor Public Spaces
  • 5
    Meeting Rooms
  • 6
    Inventory
  • 7
    Perímetro
  • 8
    Sala de Control
solution advanced map
  • 1
    Estacionamiento
  • 2
    Lobby
  • 3
    Reception
  • 4
    Indoor Public Spaces
  • 5
    Meeting Rooms
  • 6
    Inventory
  • 7
    Perímetro
  • 8
    Sala de Control

Estacionamientos

Desafíos

Los estacionamientos de los hoteles a menudo enfrentan el problema de operaciones ineficientes durante las horas pico. Además, los clientes ocasionalmente tienen dificultades para encontrar espacios disponibles en estacionamientos enormes. Una experiencia de estacionamiento conveniente para los clientes es un elemento esencial para la administración hotelera.

Lo que ofrecemos

Hikvision ofrece implementación de entradas y salidas sin parar, configuraciones de reglas de tarifas para estacionamientos flexibles y registros de pago de vehículos recuperables para impulsar la administración del estacionamiento del hotel. Con potentes cámaras de guía de estacionamientos, Hikvision proporciona un indicador intuitivo para un estacionamiento eficiente y brinda a los conductores más instrucciones sobre cómo llegar a los espacios de estacionamiento disponibles.

  • Entrance & Exit management
  • Guía de estacionamiento interior
  • Reglas de tarifas para estacionamientos
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Beneficios

 

  • Salida de vehículos segura y fluida
  • Recopilación de pruebas simplificada y registros detallados de los vehículos
  • Aumento de la eficiencia operativa a través de informes estadísticos

 

 

Características

 

  • Registro de placas, imágenes y video de los vehículos
  • Coincidencia aproximada de matrículas ANPR, filtro de eventos, fecha y hora, y más
  • Conteo de vehículos para análisis
  • Llamadas al centro remoto cuando el asistente de la cabina está fuera de servicio

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Beneficios

 

  • Experiencia de estacionamiento elevado a través de una guía visual de ciclo completo
  • Mejora de la eficiencia en las horas pico, lo que ayuda a los clientes a encontrar rápidamente espacios de estacionamiento vacantes
  • Localiza rápidamente dónde estaba estacionado un vehículo

 

Características

 

  • Muestra espacios de estacionamiento vacantes en cada dirección
  • Indicaciones de luz multicolor según el tipo y el estado del espacio de estacionamiento
  • Consulta autoservicio de la ubicación del estacionamiento del vehículo

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Beneficios

 

  • Gran facilidad de uso con las configuraciones de tarifas más utilizadas
  • Tácticas mejoradas de prevención de pérdidas y antifraude
  • Operaciones mejoradas con una administración basada en datos más intuitiva

 

Características

 

  • Configuraciones de reglas para tarifas de estacionamiento flexibles
  • Soporte para reglas de pago personalizadas
  • Compatibilidad con descuentos, cupones y gestión de costos de tarjetas/tiquetes
  • Soporte para la grabación de placas
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Lector de tarjetas e intercomunicador con video
Pantalla LED

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Lobby

Challenges

Hotel lobbies see large amount of guests and activity 24 hours a day. With so many people coming and going, these areas require constant security protection. Early alerts and timely responses to incidents and emergencies are essential for daily operations, along with easy-to-retrieve evidence collection records. Additionally, hotel lobbies are also a critical marketing locations with opportunities to optimize profitability. 

Lo que ofrecemos

Professional CCTV options with wide area coverage and minimal installation costs, improving efficiency and security levels for hotel lobby management. Commercial displays can be placed next to the reception desk and other guest waiting areas for welcoming and advertising, along with flexible and easy-to-manage program schedules.

  • Wide area video security
  • Guest welcoming & advertising
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Beneficios

 

  • Reliable video security with wide space coverage and minimal installation costs
  • Helping security staff focus on human activities via false alarm reduction
  • Instant alerts with onsite light and sound to deter trespassers 

 

Características

 

  • 180 degree wide HOV, adaptable to ultra-wide spaces with high ceilings
  • Color imaging 24/7 and ultra HD video
  • Visual and auditory warnings on select models
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Beneficios

 

  • Attractive and professional content display
  • Simple device maintenance
  • Quick and easy content release and update 

 

Características

 

  • Various built-in program templates, online program design
  • Flexible program creation and publishing schedules to multiple screens at multiple locations
  • Support for various media formats including live video

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Reception

Challenges

Hotel reception areas feature two primary challenges to focus on – timely service responses and the customer experience. Reception staff must provide timely services for guests and prevent transaction errors and theft. Additionally, preventing long queues to enhance the customer experience is also essential in hotel reception. 

Lo que ofrecemos

Hikvision provides AI-empowered video security with queue management, along with wireless alarm sensors and one-touch panic buttons, improving operational service efficiency and security levels. 

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Beneficios

  • Various powerful features in one camera enhancing security levels 
  • Improved service quality and staff deployment via queue management
  • Quick and discreet emergency info via one-touch panic button

 

Características

  • HD video, deep learning AI queue detection 
  • Multi-camera, multi-line queue statistics supported with HikCentral Professional
  • Wireless alarm sensors with visual and auditory warnings
  • One-touch panic alarm, support for remote video verification

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Indoor Public Spaces

Challenges

Indoor spaces at most hotels require 24/7 security protection for various scenes, such as event halls, long and narrow corridors, bars, restaurants, gyms and pools, and more. This protection requires high clarity video security with wide coverage, along with early alerts and timely responses to incidents and hazards. 

Lo que ofrecemos

A wide variety of video security choices to provide sharp, clear video 24/7 for different indoor public spaces. Reliable and easy-to-deploy wireless alarm systems help protect client safety, offering multi-dimensional situational awareness to enhance security levels. 

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Beneficios

  • Reliable and efficient video security protection 24/7 
  • Easy deployment and maintenance for system
  • Reduced installation costs 

 

Características

  • Various form factors; HD video and optical performance
  • Excellent low-light performance and clear imaging against strong backlight 
  • Corridor mode, 180° / 360° panoramic video  on select models
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Beneficios

  • Compact and robust, adaptive for narrow-space installation
  • Day/night high quality video and audio performance
  • Cable-free solution for elevators, simplify network deployment with installation labor cost-down 

 

Características

  • Compact camera size with solid, weather-proof form factor
  • 5MP HD video, built-in Mic supported
  • Compact wireless bridge up to 100m/500m based on model

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Meeting Rooms

Challenges

Hotel meeting rooms require convenient display and content sharing capabilities as well as loud and clear voice communications for enjoyable, effective collaboration, along with quick, easy implementation of remote conferencing equipment.

Lo que ofrecemos

Interactive flat panels provide advanced collaboration experiences for presentations and content sharing, with a built-in or USB-connected HD camera and Sound Cube speakerphone which provide HD video and clear audio for conferencing in hotels. 

  • Advance collaboration
  • Device control for interactive flat panels
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Beneficios

  • Convenient local collaboration: Cable-free projection and content sharing
  • Professional remote conferencing: HD video, loud and clear audio 

 

Características

  • HD displays with wireless projection and built-in whiteboard 
  • Works with mainstream teleconferencing software via OPS
  • Built-in or USB camera and speakerphone for remote conference

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Beneficios

  • Highly automated batch control policies help hotels energy savings 
  • Simplified IT maintenance via remote control and batch .apk installation
  • Enhanced security with emergency notifications 

 

Características

  • Remotely control one or multiple interactive tablets with power on/off/reboot, volume control, etc. 
  • Support information release via cut-in-text
  • Remotely upload and install .apk for user-assigned interactive tablet(s).

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Inventory

Challenges

Inventory management of hotel security has to prevent loss and damage caused by trespassers, internal theft, and other hazards. This protection requires early notifications and proper handling of incidents, along with efficient evidence retrieval in the follow-up stage.

Lo que ofrecemos

Hikvision provides touch-free, anti-spoofing and staff-only access for hotel inventory management, along with video verifications that can inform security about on-site situations in real time. Additionally, temperature anomaly alarms and various wireless sensors can prevent loss from fire, water leaks, and other hazards.

Beneficios

  • Early pre-warnings help reduce risks of fire and other threats
  • Video verification helps improve situational awareness for better incident handling
  • Adding convenience and authenticity with touch-free, anti-spoofing face recognition access

 

Características

  • Temperature anomaly alarm
  • Wireless alarm detectors for intrusion, smoke, broken glass, etc. 
  • Video verifications for temperature anomalies, intrusion alarms, access anomaly alarms, and other sensor alarms

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Perímetro

Challenges

Hotel perimeters in the city often see large amounts of foot traffic, while hotels in suburbs typically sit under dim light at night. Therefore, hotel perimeter security management requires high clarity video and precise intrusion detection, day and night, along with easy-to-retrieve records. Additionally, a quick response is necessary when emergencies occur.

Lo que ofrecemos

Various CCTV choices of panoramic video, 24/7 color imaging to provide efficient video security and wide-area video coverage. Additionally, AI-empowered post-event searches with various filters help quickly locate targets of interest. 

Beneficios

  • High clarity, more effective visual details round the clock
  • False alarm reduction, help security focus on human/vehicle incidents
  • Instant alert with onsite light and sound to deter trespassers

 

Características

  • 24/7 HD video with color
  • AI false alarm reduction 
  • Built-in light and sound on selected models
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Beneficios

  • Advanced evidencing: quick search of targets 
  • Highly adaptive to various AI perimeter application needs

 

Características

  • Deep learning AI multi-intelligence in one camera
  • Object attributes analysis

Beneficios

  • Broader monitoring range without losing any information
  • Details quick search and automatically recording reduce the manual workload of administrators
  • Reduce installation and deployment costs

 

Características

  • Bring big picture and details in one view 
  • Leading screen stitching technology enhancing panoramic view
  • Integrated design and single IP access for easy installation and maintenance

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Sala de Control

Challenges

Hotel control rooms host a complex combination of various subsystems and equipment. Limited inter-application visibility and controls with difficult maintenance double the daily workload for hotel security staff. 

Lo que ofrecemos

Powerful, reliable storage and display with all-in-one platform for monitoring, incident handling, remote control, evidence and maintenance, making control room management more simple and efficient.

  • Unified management, lightweight deployment
  • Powerful display and evidence management

Beneficios

  • Highly informative and visualized to reflect on-going, full-site status
  • Cross-system interoperability; easy response & handling of incidents
  • Custom viewing panel per roles/users; improved service for a variety of operational needs

 

Características

  • Unified management of multiple subsystems, sites and users
  • Cross-system display, controls, incident handling, storage, and evidence collection
  • System and device health dashboards and reports
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Beneficios

  • Adapts to various display options: PC display adaptor and 4K professional LCD/LED video walls
  • System overview and real-time incidents at a glance
  • Flexible search criteria to simplify event investigation operations

 

Características

  • Cross-device, cross-site display and retrieval
  • Auto alarm popup with video, PC screen projection of e-Map/GIS, AI/BI dashboards, and more
  • Records retrieval, evidence classification and automatic archiving

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