3 ways Hikvision's end-to-end SMB solutions give installers a competitive edge

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Small and medium-sized business (SMB) owners in Australia are constantly seeking smarter ways of securing their assets and managing their premises. This opens up opportunities for installers who can broaden their product offerings and strengthen their client relationships. Here’s how Hikvision’s end-to-end SMB solutions, available on Hik-Partner Pro, can help installers deliver customized, all-in-one solutions and maintenance services that boost security and operational efficiency.

In the opportunity-rich SMB market, installers must navigate a complex array of products, from video security and access control, to intercom systems, alarms, and conference systems. Choosing the right combination to meet client needs and budgets from a crowded marketplace—while also providing prompt quotes—is crucial. Moreover, installers need to master the installation and maintenance of isolated systems, which can lead to increased after-sales support costs.

Hikvision understands these market challenges and has launched end-to-end SMB solutions on Hik-Partner Pro to help installers thrive. These solutions simplify product selection with one-click package recommendations. Quick installation and remote support via mobile App, meanwhile, ease the challenges of after-sales support. Unified platform Hik-Connect for end-users streamlines system management, greatly enhancing user satisfaction.

With these innovations, Hikvision’s end-to-end SMB solutions give your business more competitive edge in the following 3 ways:

1. Expanding your business scope with tailored SMB offers

Our end-to-end solutions are designed to meet the unique needs of common SMB scenarios, like stores, offices, and farms, going far beyond traditional video security. With well-defined scenarios and clear business guidance for every subsystem, you can easily get familiar with sub-applications like video security, access control, alarm, and video conferencing. This reduces learning curve and simplifies decision-making, allowing you to focus on expanding your product and service offerings.

2. Streamlining operations with one-stop-shop approach and easy quotation

With Hik-Partner Pro, you can easily find a complete suite of hardware and software products that cater to various budgets and requirements of SMB owners. Its user-friendly interface makes it easy to select the right products swiftly. With features like one-click ordering and product recommendations across different price ranges, you can avoid tedious quoting and better serve your clients.This customized security solution approach allows you to respond quickly to client requests and present a comprehensive security system for business without complications.

3.Boosting efficiency with robust installation and maintenance support

The Hik-Partner Pro platform provides thorough installation guidance for both the complete system and its subsystems, which is essential for smooth deployment of security systems for business. For instance, all system configurations can be easily managed through the mobile Hik-Partner Pro App after installation. Its remote maintenance features enable you to swiftly address client needs, significantly cutting after-sales costs and enhancing overall user satisfaction. This robust support extends across alarm systems for business, access control systems, and more, making it easier for installers to provide efficient, reliable service.

Hikvision's end-to-end SMB solutions empower installers with tailored guidance, comprehensive hardware and software offerings, and robust installation and maintenance support. These solutions streamline product selection and system management, making it easier to meet diverse client needs with customized security solutions that stand out in the competitive market.

Find out more

The SMB Scenario Solutions are now available on Hik-Partner Pro. Explore our solutions for typical SMB scenarios on our website, learn more about the Hik-Partner Pro platform and receive robust support.

SMB Solutions