Monitoring Station/ARC

An Alarm Receiving Centre (ARC) / Monitoring station is a secure, 24-hour control room manned by trained experts which can receive and process alarm signals from remote sites. It is also known as a Central Monitoring Station (CMS). Alarm monitoring software (ARC software) is designed to receive alarm signals and to process those signals with a Standard Operating Procedure (SOP) for the operator.

Hikvision’s security expertise provides a reliable solution for ARC monitoring. Accurate alarm information is provided to the ARC using innovative technology. Armed with this information, an ARC can protect properties and their assets, with real-time event video and accurate evidence for law enforcement at their disposal. A number of ARC integration methods have been developed for particular scenarios.

As a world-leading IoT solution provider, Hikvision can play an important role in a monitoring station solution. Hardware devices, including alarms and CCTV systems, can give accurate alarm and visual verification to the software. For customers using the third-party monitoring station platform, Hikvision provides various integration methods for direct connection to the monitoring station platform, or communication through Hik-Partner Pro. Customers can select the right connection method according to their project requirements and integration availability.