This website uses cookies to store info on your device. Cookies help our website work normally and show us how we can improve your user experience.
By continuing to browse the site you are agreeing to our cookie policy and privacy policy.

Contact Us

Hik-ProConnect is a convergent, cloud-based solution designed for security service providers.


No matter it's for installation or maintenance, with Hik-ProConnect in place, security teams can manage multiple sites with power and efficiency. It creates streamlined operational workflow and powerful remote maintenance capability, which help a lot to reduce costs.


Visit Hik-ProConnect website portal and become a service provider now:


Register now and get:

  • All packages FREE, before 1st, Sep.
  • 3-month FREE Health monitoring package for 5 devices, after 1st, Sep.


On-site Setting Tools


Security team can:


  • Setting up multiple devices at the same time with batch configuration tool.
  • Complete the configuration of a comprehensive security system in a friendly and efficient way with optimized wizard tool.
  • Connect various security devices easily with Hik-ProConnect platform, powered by P2P technology.
On-site Setting Tools
On-site Setting Tools


Remote Maintenance Functions


Security service managers can:


  • Monitor the system health status of multiple sites remotely, using a simple and reliable platform.
  • Get notified about site issues in a timely manner; identify and even resolve issues remotely through the platform.
  • Reduce site visits, saving time and truck-roll costs.


Converged Security Devices


The Hik-ProConnect solution:


  • Allows various Hikvision devices – including cameras, recorders, security control panel, access control and video intercom devices, and doorbells – to converge and work together as one system.
  • Enables security service managers to flexibly create workflows for different event types, time schedules, and triggered actions according to specific security scenarios.
Converged Security Devices
Site & Roles Management


Site & Roles Management

Enable efficient management of the security team; easily assigning and managing roles for each site. Using account management on Hik-ProConnect, you can customize permissions and distribute to security team members as needed – administrators or site managers, for example.





A logo can be customized and presented on the screen when end user opens their Hik-Connect app, which helps promote awareness of service provider’s brand, creates differentiation, and strengthens customer relationships.

Guaranteed System Security


Guaranteed System Security

Hik-ProConnect employs industry-leading standards and protocols for maximum security and reliability. 


Powerful security methods and protocols adopted:

  • TLS/SSL protocols for private and secure data transmission
  • User-defined AES encryption key for stream encryption
  • DDoS Shield, Cloud Firewall, Signature Verification

Powered by EZVIZ Cloud Platform, which is certified with CSA Star, ISO 29151, and ISO 27001, and is compliant with SOC2.