The COVID-19 pandemic has affected people right across the board, all over the world. Business have also had to adapt to new regulations remain operational. This is particularly relevant to supermarkets, who provide daily food and other essential groceries. Being an essential business, government imposed directions on this sector to govern high safety for grocery shoppers.
Dutch franchisee Leussink Retail Groep operates 7 Jumbo supermarkets in its portfolio. They tackled the thorny issue of hygiene and social distancing with a solution made up of Hikvision cameras, SmartPole sanitizing stations and the SmartPole platform for safe shopping.
Challenge
Governments are imposing safety requirements and food retailers are at the forefront being one of the essential sectors during the pandemic. They focus on providing a safe environment in order to make safe grocery shopping available to people.
Regulations require active crowd management within the stores, as a way to reduce the risk of cross-infection. Originally, this was done by restricting the amount of shopping carts in circulation and/or posting staff members at each shop entry. This proves to be very costly, with stores open a large part of the day, 7 days a week.
Customers are required to disinfect both their hands and shopping trolleys. They need to be able to do this effectively using a friendly sanitization method.
Social distancing guidelines are often required to be strongly upheld in retail outlets. The daily amount of customers in Leussinks grocery stores range from hundreds to thousands, depending on the size, so crowd management was difficult. They looked for ways of managing the number of people in their stores at any one time to facilitate this.
In addition to complying with Government rules, they also wanted to provide peace of mind and a safe shopping experience to their customers.
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