Hotels

Even though hotels offer only temporary hospitality, they are committed to creating the most pleasant experience possible for every guest. But, to create that great experience, they also face many challenges – from staff management to perimeters, property, and operations. Providing a safe and enjoyable customer stay for travelers and groups is critical for hotel security management.

Solution for Hotels integrates video security, alarm systems, attractive video displays, and a unified platform to enhance hotel management and security levels. Safety, convenience and efficiency come together in this solution.

1

Parking
2

Lobby
3

Reception
4

Indoor Public Spaces
5

Meeting Rooms
6

Inventory
7

Obwód
8

Control Room

1
Parking
2
Lobby
3
Reception
4
Indoor Public Spaces
5
Meeting Rooms
6
Inventory
7
Obwód
8
Control Room

Challenges

Hotel parking lots are often faced with the problem of inefficient operations during rush hours. Additionally, clients occasionally have difficulty finding available spaces in enormous parking lots. A convenient parking experience for customers is an essential element for hotel management.

Rush hour processing efficiency

Difficult finding available parking spaces

Hikvision offers non-stop entry and exit deployment, flexible parking fee rule configurations, and retrievable vehicle payment records to boost hotel parking management. With powerful parking guidance cameras, Hikvision provides an intuitive indicator for efficient parking, gives drivers further direction on how to get to available parking spaces.

Entrance & Exit management
Indoor parking guidance
Parking fee rules

Korzyści

Secure and fluid vehicle egress
Simplified evidence collection and detailed vehicle records
Boosted operational efficiency via statistics reports

Funkcje

Recording of vehicle license plates, images, and video
ANPR license plate fuzzy match, event filter, date & time, and more
Vehicle counting for analysis
Remote center calling when booth attendant is off-duty

Korzyści

Elevated parking experience via full-cycle visual guidance
Improved rush hour efficiency, helping clients quickly find vacant parking spaces
Quickly locating where a vehicle was parked

Funkcje

Display vacant parking spaces in each direction
Multi-color light indications of parking space type and status
Self-service inquiry of vehicle parking location

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Korzyści

Great usability with most commonly-used fee configurations
Boosted loss prevention and anti-fraud tactics
Enhanced operations with more intuitive data-driven management

Funkcje

Flexible parking fee rule configurations
Support for personalized payment rules
Discounts, coupons, and card/ticket cost management supported
Support for license plate recording

Challenges

Hotel lobbies see large amount of guests and activity 24 hours a day. With so many people coming and going, these areas require constant security protection. Early alerts and timely responses to incidents and emergencies are essential for daily operations, along with easy-to-retrieve evidence collection records. Additionally, hotel lobbies are also a critical marketing locations with opportunities to optimize profitability.

Wide public space protection

Difficulty retrieving records

Professional CCTV options with wide area coverage and minimal installation costs, improving efficiency and security levels for hotel lobby management. Commercial displays can be placed next to the reception desk and other guest waiting areas for welcoming and advertising, along with flexible and easy-to-manage program schedules.

Wide area video security
Guest welcoming & advertising

Korzyści

Reliable video security with wide space coverage and minimal installation costs
Helping security staff focus on human activities via false alarm reduction
Instant alerts with onsite light and sound to deter trespassers

Funkcje

180 degree wide HOV, adaptable to ultra-wide spaces with high ceilings
Color imaging 24/7 and ultra HD video
Visual and auditory warnings on select models

Korzyści

Attractive and professional content display
Simple device maintenance
Quick and easy content release and update

Funkcje

Various built-in program templates, online program design
Flexible program creation and publishing schedules to multiple screens at multiple locations
Support for various media formats including live video

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Challenges

Hotel reception areas feature two primary challenges to focus on – timely service responses and the customer experience. Reception staff must provide timely services for guests and prevent transaction errors and theft. Additionally, preventing long queues to enhance the customer experience is also essential in hotel reception.

Delayed service response

Long line waiting

Hikvision provides AI-empowered video security with queue management, along with wireless alarm sensors and one-touch panic buttons, improving operational service efficiency and security levels.

Korzyści

Various powerful features in one camera enhancing security levels
Improved service quality and staff deployment via queue management
Quick and discreet emergency info via one-touch panic button

Funkcje

HD video, deep learning AI queue detection
Multi-camera, multi-line queue statistics supported with HikCentral Professional
Wireless alarm sensors with visual and auditory warnings
One-touch panic alarm, support for remote video verification

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Challenges

Indoor spaces at most hotels require 24/7 security protection for various scenes, such as event halls, long and narrow corridors, bars, restaurants, gyms and pools, and more. This protection requires high clarity video security with wide coverage, along with early alerts and timely responses to incidents and hazards.

Diverse indoor spaces and security needs

Emergency response delay

A wide variety of video security choices to provide sharp, clear video 24/7 for different indoor public spaces. Reliable and easy-to-deploy wireless alarm systems help protect client safety, offering multi-dimensional situational awareness to enhance security levels.

Korzyści

Reliable and efficient video security protection 24/7
Easy deployment and maintenance for system
Reduced installation costs

Funkcje

Various form factors; HD video and optical performance
Excellent low-light performance and clear imaging against strong backlight
Corridor mode, 180° / 360° panoramic video on select models

Korzyści

Compact and robust, adaptive for narrow-space installation
Day/night high quality video and audio performance
Cable-free solution for elevators, simplify network deployment with installation labor cost-down

Funkcje

Compact camera size with solid, weather-proof form factor
5MP HD video, built-in Mic supported
Compact wireless bridge up to 100m/500m based on model

Challenges

Hotel meeting rooms require convenient display and content sharing capabilities as well as loud and clear voice communications for enjoyable, effective collaboration, along with quick, easy implementation of remote conferencing equipment.

Difficulty in display and projection

Inconvenient content sharing

Interactive flat panels provide advanced collaboration experiences for presentations and content sharing, with a built-in or USB-connected HD camera and Sound Cube speakerphone which provide HD video and clear audio for conferencing in hotels.

Advance collaboration
Device control for interactive flat panels

Korzyści

Convenient local collaboration: Cable-free projection and content sharing
Professional remote conferencing: HD video, loud and clear audio

Funkcje

HD displays with wireless projection and built-in whiteboard
Works with mainstream teleconferencing software via OPS
Built-in or USB camera and speakerphone for remote conference

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Korzyści

Highly automated batch control policies help hotels energy savings
Simplified IT maintenance via remote control and batch .apk installation
Enhanced security with emergency notifications

Funkcje

Remotely control one or multiple interactive tablets with power on/off/reboot, volume control, etc.
Support information release via cut-in-text
Remotely upload and install .apk for user-assigned interactive tablet(s).

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Challenges

Inventory management of hotel security has to prevent loss and damage caused by trespassers, internal theft, and other hazards. This protection requires early notifications and proper handling of incidents, along with efficient evidence retrieval in the follow-up stage.

Inventory loss and damage

Delayed emergency response

Hikvision provides touch-free, anti-spoofing and staff-only access for hotel inventory management, along with video verifications that can inform security about on-site situations in real time. Additionally, temperature anomaly alarms and various wireless sensors can prevent loss from fire, water leaks, and other hazards.

Korzyści

Early pre-warnings help reduce risks of fire and other threats
Video verification helps improve situational awareness for better incident handling
Adding convenience and authenticity with touch-free, anti-spoofing face recognition access

Funkcje

Temperature anomaly alarm
Wireless alarm detectors for intrusion, smoke, broken glass, etc.
Video verifications for temperature anomalies, intrusion alarms, access anomaly alarms, and other sensor alarms

Challenges

Hotel perimeters in the city often see large amounts of foot traffic, while hotels in suburbs typically sit under dim light at night. Therefore, hotel perimeter security management requires high clarity video and precise intrusion detection, day and night, along with easy-to-retrieve records. Additionally, a quick response is necessary when emergencies occur.

Delayed responses to emergency

Difficulty retrieving records

Various CCTV choices of panoramic video, 24/7 color imaging to provide efficient video security and wide-area video coverage. Additionally, AI-empowered post-event searches with various filters help quickly locate targets of interest.

Korzyści

High clarity, more effective visual details round the clock
False alarm reduction, help security focus on human/vehicle incidents
Instant alert with onsite light and sound to deter trespassers

Funkcje

24/7 HD video with color
AI false alarm reduction
Built-in light and sound on selected models

Korzyści

Advanced evidencing: quick search of targets
Highly adaptive to various AI perimeter application needs

Funkcje

Deep learning AI multi-intelligence in one camera
Object attributes analysis

Korzyści

Broader monitoring range without losing any information
Details quick search and automatically recording reduce the manual workload of administrators
Reduce installation and deployment costs

Funkcje

Bring big picture and details in one view
Leading screen stitching technology enhancing panoramic view
Integrated design and single IP access for easy installation and maintenance

Challenges

Hotel control rooms host a complex combination of various subsystems and equipment. Limited inter-application visibility and controls with difficult maintenance double the daily workload for hotel security staff.

Limited staff, various subsystems

Complex IT Maintenance

Powerful, reliable storage and display with all-in-one platform for monitoring, incident handling, remote control, evidence and maintenance, making control room management more simple and efficient.

Unified management, lightweight deployment
Powerful display and evidence management

Korzyści

Highly informative and visualized to reflect on-going, full-site status
Cross-system interoperability; easy response & handling of incidents
Custom viewing panel per roles/users; improved service for a variety of operational needs

Funkcje

Unified management of multiple subsystems, sites and users
Cross-system display, controls, incident handling, storage, and evidence collection
System and device health dashboards and reports

Korzyści

Adapts to various display options: PC display adaptor and 4K professional LCD/LED video walls
System overview and real-time incidents at a glance
Flexible search criteria to simplify event investigation operations

Funkcje

Cross-device, cross-site display and retrieval
Auto alarm popup with video, PC screen projection of e-Map/GIS, AI/BI dashboards, and more
Records retrieval, evidence classification and automatic archiving