Solution overview

In today's customer-focused industry, supermarkets are constantly facing a multitude of challenges. These challenges range from dead spaces lacking proper security measures to the need for effective loss prevention strategies, as well as the ongoing quest for operational optimization.

 

Solution for supermarkets offers reliable video security for daily management, combining Hikvision’s cutting-edge technologies and analytics can result in a well-designed in-store layout and better customer flow, which will boost your operational efficiency and revenue margins.

solution advanced map
  • 1

    Entrance

  • 2

    Parking

  • 3

    Shopping Area

  • 4

    Cashiers

  • 5

    Inventory

  • 6

    IT Room

solution advanced map
  • 1
    Entrance
  • 2
    Parking
  • 3
    Shopping Area
  • 4
    Cashiers
  • 5
    Inventory
  • 6
    IT Room

Entrance

Supermarket entrances are critical for both security and marketing and also have some challenges.

  • Keep alert of approaching risks such as known shoplifters
  • Marketing relies on precise customer-visit data for optimized operations

Hikvision adds security, efficiency, and experience using video security cameras with multiple intelligent business-enhancing functions.

  • Precise Customer Traffic Analysis
hikvision solution for precise customer traffic analysis

Korzyści

  • Access the walk-in rates of supermarket
  • Evaluate the effectiveness of the marketing events
  • Multi-camera statistics and report exporting

Funkcje

  • 2/4 MP & 4K HD video security cameras
  • Configurable reports of various aspects 
  • Enhanced Loss Prevention
hikvision solution for enhanced loss prevention

Korzyści

  • Shoplifter alarm provides early alerts for security
  • Identify suspicious people via AI recognition 

Funkcje

  • VIP notification and potential risk alarm
  • Real-time alarm via mobile app 

Parking

Parking experience determines the user's first impression of the supermarket.

  • When there are many customers coming to the supermarket, parking lots are prone to congestion
  • Customers may have a hard time finding a parking space quickly

Hikvision offers a non-stop entry and exit system, flexible payment for customers to improve traffic efficiency. A great shopping experience starts from parking. 

  • Entrance & Exit management
hikvision solution for entrance & exit management

Korzyści

  • Smooth entry and exit with quick, convenient payment
  • Simplified evidence collection and detailed vehicle records

Funkcje

  • Flexible parking fee payment, online or offline
  • Automatic license plate recognition and recording

DS-TCG405-E

4MP ANPR Intelligent Entrance Video Unit

DS-TMC407-E

All-in-one E&E machine with capture unit and LCD

DS-TMG035

Entrance & Exit Radar

DS-TVL224

4-Lines 8-Characters Outdoor Entrance & Exit LED Screen

DS-TMG520

Barrier gates with straight boom pole

  • Indoor Parking Guidance
hikvision solution for indoor parking guidance

Korzyści

  • Help customers quickly find available parking spaces
  • Quickly locating where a vehicle was parked

Funkcje

  • Vacant parking spaces on the guidance screen
  • Multi-color light indications of parking space type and status
  • Visualized E-map on vehicle inquiry terminal

Shopping Area

The shopping area is the primary activity area of customers, each day there is a high volume of customers.

  • Security has to protect the safety of staff, customers, and assets in an effective way
  • The shopping area needs to attract people's attention and lead customers to engage

Hikvision offers wide-area HD video security and heat-map analysis to protect shopping areas and optimize shelving. We also provide various display products for both outdoor and indoor advertising.

  • Video Security
hikvision solution for video security

No blind spots, peace of mind 

Korzyści

  • 24/7 high-quality video security and all-day protection
  • Emergency handling and two-way video intercom 

Funkcje

  • 360° panoramic image with Fisheye Camera
  • Pan, tilt, and zoom ability via PTZ Camera
  • Dual-direction monitoring for escalator  
hikvision solution for customer experience elevation

Know your customers, maximize profits

Korzyści

  • Better understanding of the distribution of customer attention
  • Help staff make adjustments to layout and service quality 

Funkcje

  • Arrange shelves according to heat mapping data
  • Identify spots with higher customer visits
  • Get graphical reports of frequency and dwell time
  • Customer Experience Elevation
hikvision solution for customer experience elevation

Korzyści

  • Engage customers with the latest promotional activities
  • Display navigations for customers to avoid lost
  • Large-scale, rapid dissemination of information

Funkcje

  • Bright and immersive view with stunning image quality
  • Central device management such as scheduled on/off/reboot and application installations

Cashiers

At the cashier, there are two primary challenges to focus on:

  • Loss prevention – Investigation and future prevention of transaction errors, fraud, and theft
  • Customer experience and service quality – Prevent long queues and quickly handle disputes

Hikvision offers AI video security products and a management platform for shorter wait times, optimized personnel arrangement, better transaction dispute handling, and quicker response to shoplifters.

  • Visual Verification
hikvision solution for visual verification

Visualized transaction audit, efficient management 

Korzyści

  • Visual audit helps resolve transaction disputes
  • Increase operational efficiency when investigating transactional disputes

Funkcje

  • Search by transaction keywords, support for fuzzy match
  • Video verification for POS transaction records
hikvision solution for visual verification

Timely alarms, minimized losses

Korzyści

  • Integrate with EAS or Intrusion Alarm System to enhance loss prevention
  • Timely event notifications improve response efficiency

Funkcje

  • Real-time alarm on mobile or web client
  • Verify shoplifted items with alarm and video footage
  • Optimize Queuing Experience
hikvision solution for optimize queuing experience

Korzyści

  • Shorter waiting time, better shopping experience
  • Automatic alarm on queue overrun or when there are not enough staff at the cashier

Funkcje

  • Analytics reports of dwell times and regional retention
  • HD video with excellent low-light performance
  • Flexible setting of absence duration, support up to 8 detection areas

Inventory

  • Inventory management has to prevent loss and damage caused by trespassers, internal theft, and other hazards
  • Security teams need early awareness and effective incident response

Hikvision offers AI-empowered access control, 24/7 HD video coverage, easy-to-deploy intrusion alarms, and temperature anomaly alarms. All fuse onto one platform to enhance security levels.

  • Assets Management
hikvision solution for Assets Management

Korzyści

  • 24/7 video protection and reliable post-event evidence
  • Help detect the condition of goods
  • Check product stock and ensure the correct quantity of product 

Funkcje

  • All-round without blind spots via Fisheye Camera
  • Cryogenic camera for cold storage supports defog and de-icing
  • Personnel Management
hikvision solution for Personnel Management

Korzyści

  • Integrated access control combines recognition, ID cards, and fingerprints in a single unit
  • Help operators gain situational awareness quickly via auto alarm push 

Funkcje

  • Touch-free, anti-spoofing recognition with various authentication modes
  • Smoke detection, glass-break, and sensors for doors forced open