NOTICE ON THE DISCONTINUATION OF IVMS-4500 SOFTWARE AND HIDDNS SERVICE
December 10, 2021
Dear customer,
Thank you for your long-term support to Hikvision.
Hikvision plans to discontinue the iVMS-4500 software and HiDDNS service from February 15, 2022. We sincerely apologize for the inconvenience caused to you.
The impact of the service discontinuation:
- The www.hiddns.com website will be closed;
- The HiDDNS domain service cannot be used;
- The iVMS-4500 software will be unavailable on the App stores, such as Apple Store, Hikvision App Store and others;
- The iVMS-4500 software installed on the mobile phone can continue to be used but cannot be upgraded.
As alternative solutions, Hikvision has launched Hik-Connect App in 2016 and Hik-ProConnect platform in 2020. We will continue to upgrade these products according to user needs and feedback.
If you are an end-user who is using iVMS-4500 App and HiDDNS services, you can add the device to Hik-Connect for further use.
Click here to view the introduction of Hik-Connect.
Click here to see how to add devices to Hik-Connect.
Access the following link to download Hik-Connect App: https://appstore.hikvision.com.
If you are an installer who is using iVMS-4500 App and HiDDNS services, you can add devices to Hik-ProConnect portal and App to provide remote operation, maintenance and management services for your customers.
Click here to view the introduction of Hik-ProConnect.
Click here to see how to add devices to Hik-ProConnect.
Visit Hik-ProConnect Portal: www.hik-proconnect.com.
Download Hik-ProConnect App: https://appstore.hikvision.com.
Model Number |
Download the FW package: |
Note |
DS-2CD2132F-I |
|
|
DS-7204HGHI-SH |
|
|
DS-7204HVI-ST |
Not available, suggest to use IP/Domain mode. |
|
DS-7204HWI-SH |
The GUI will be changed after upgrading |
|
DS-7208HGHI-SH |
|
|
DS-7208HWI-SH |
The GUI will be changed after upgrading |
|
DS-7216HGHI-SH |
The GUI will be changed after upgrading |
|
DS-7216HWI-SH |
The GUI will be changed after upgrading |
|
DS-7304HI-S |
Not available, suggest to use IP/Domain mode. |
|
DS-7308HQHI-SH |
|
|
DS-7316HQHI-SH |
|
|
DS-7332HGHI-SH |
|
|
DS-9008HGHI-SH |
dz_k32_ml_std_v3.1.18_180130.zip |
|
DS-9016HGHI-SH |
|
|
DS-7604NI-E1/4P |
|
|
DS-7604NI-SE/P |
Not available, suggest to use IP/Domain mode. |
|
DS-7608NI-E2/8P |
|
|
DS-7608NI-SE/P |
Not available, suggest to use IP/Domain mode. |
|
DS-7616NI-E2/16P |
|
|
DS-7716NI-SP |
|
|
DS-9016HWI-ST |
The GUI will be changed after upgrading |
|
DS-9632NI-ST |
|
|
DS-9664NI-ST |
|
If you have any questions, please contact support@hikvision.com or our local technicians.
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