Walter Santos, Sales Engineer representing the New York metro area, worked for more than 23 years providing technical and application support to customers in the video security industry, including training New York City police officers on video surveillance management and monitoring. He employs a hands-on approach to helping integrators design, install and perfect security systems that exceed their customers’ expectations. Walter focuses on Hikvision’s 4 MP Radar PTZ cameras and Pro Series with AcuSense Network Speed Domes cameras. Like Matt Cesareo, Walter is also a HikCentral Professional specialist, helping integrators transition to the new software and educating them about Hikvision Optimus, a system-level middleware product for integration of events, alarms, and data synchronization between HikCentral and other systems such as access control, building management systems, and IoT devices.