The Dealers Guide to Video Intercom Systems for High-End Homes

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High-end, private homeowners are the perfect new customer base for affordable, high-end video intercom solutions. Not only do they help make homeowners’ lives safer and easier, but video intercom systems also offer dealers the opportunity to boost their profits.

But with discerning homeowners looking for better ways to protect their homes and families, how do they (and you) know what video intercom system is right for them?

Here’s how you can help your clients find the best video intercom for their home while you unlock new sales opportunities:

Offer Solutions with Unmatched Security Features

Given that security is perhaps the main benefit of installing a video intercom, it is important to determine what security and safety features are available with each video intercom solution. For example, many video intercoms only perform two main functions: video and audio. But advanced, intelligent IP video intercoms can also function as access control. This allows homeowners to access the home via a number of authentication methods provided by the intercom system.

For the highest level of security, offer video intercoms that use facial recognition technology to grant or deny access. With facial recognition, touchless access to a home is granted only to those individuals which the system recognizes. This is a big selling point for homeowners that prioritize next-generation, hands-free access control. Other authorization factors for access can include QR codes, passwords, access cards, and more. Consider also the alerting functions and storage capabilities offered by a video intercom system, as these features are of value to homeowners looking to safeguard their families and property.

Emphasize the User Experience

Second to security, the user experience plays a big role for a homeowner when choosing their video intercom solution. Many homeowners require provisions for remote management, where they can answer video calls and unlock doors from virtually anywhere, including a mobile device. Be sure to offer indoor stations that have a variety of form factors and features, such as a tablet with a color touchscreen and friendly user interface for viewing incoming calls and granting entry. Consider what aspects of a video intercom system your customer wants to be able to control and where in order to recommend the right video intercom solution.

Keep ease of use in mind when running customers through their options, as well. Highlight the benefits of returning home with grocery bags in hand and using just a face- enabled touchless, automatic entry into their home. With the right video intercom solution, that is entirely possible.

Note Additional System Integration Possibilities

Life is just easier when everything works together, and a video intercom system is no different. Offer a system that seamlessly integrates with other home security solutions and automated technologies. This includes video security cameras, existing access control systems, alarms, elevator controls, and more. This allows homeowners the chance to manage all aspects of home security from one place, a big selling point for those looking for the ‘smart home’ experience.

This is also a chance to upsell potential clients on other product offerings. If a homeowner is in the market for a video intercom, they likely would also be interested in additional security offerings and vice versa. Don’t be afraid to market video intercoms as an add-on to complete a whole-home security solution.

Look for Solutions that are Easy to Install

Easy installation matters for dealers, as it can help ensure your time is maximized when it comes to billable hours. It matters for your customer too, since customers always appreciate fast time-to-value and minimal day-to-day disruptions. Look for modular systems that are designed to work together both indoors and out. The supplier should also have all the mounts and accessories you need in order to consolidate orders. As a reputable managed service provider or AV installer, you are inclined to offer quality products that can be installed quickly.

Offer the Best of the Best

With these aspects in mind, you can easily help your client find the video intercom that is best for them. Our comprehensive line of Video Intercoms and Door Stations provides the perfect combination of high performance and value to create new sales opportunities with existing and new residential users.

Browse our range of solutions here, and watch our webinar session to learn how to select the best Hikvision video intercom and switches.

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