“Our customers and resellers want dedicated support for their security systems that goes beyond the sale to ensure they implement the most efficient and cost-effective systems to meet their specific needs and budgets. In a challenging global supply chain environment, Hikvision aims to make sure that we deliver solutions that combine the best in performance and value, and that our products are on the shelves at distribution partner locations, readily available for purchase. Hikvision also offers a dedicated technical support hotline, in addition to a growing team of sales representatives, sales engineers and distribution managers across the U.S. that are ready to support customers with product purchase decisions, system design challenges, and installation and troubleshooting,” said John Xiao, Vice President Marketing, Hikvision USA, in the announcement.