Contact Hikvision

Hikvision loves to hear from our customers. Below is contact information for our offices around the world. If you have any questions, feel free to contact us by phone, email or mail with the information below. If you need product support, visit our Technical Support section.

Headquarters

No.555 Qianmo Road, Binjiang District, Hangzhou 310051, China
Tel: +86-571-8807-5998
Technical Support: support@hikvision.com
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com

Hikvision South Africa‍‍

9 Eden Road, Waverley Office Park Building 2, Bramley Johannesburg 2090, South Africa

Reception Tel: +27 877018113 / +27 877018111

Technical Call Center: +27 101108228

Email: support.sa@hikvision.com

Hikvision Egypt

Address: office 202- South building, Better home, Cairo Business Plaza, New Cairo, Cairo, Egypt

Telephone: +20223066117

Sales/Business Inquiry: sales.eg@hikvision.com

Technical Support: support.mena@hikvision.com

Hikvision Philippines

37th Floor, Joy Nastalg Center, No.17 ADB Avenue, Ortigas Center, Pasig City, Metro Manila, Philippines
Sales email: sales.ph@hikvision.com
Technical Support: support.ph@hikvision.com

Tel: 277-4749; 255-6311; 256-6479

Front View of Hikvision Kazakhstan Office

Hikvision Kenya （Hikvision Africa Department）

9th Floor, One Padmore Place, Georage Padmore Road, Nairobi, Kenya

Technical Call Center : + 254703727545

Email : support.africa@hikvision.com

Support to Africa Region （Not include South Africa and Northern Africa）

Business Contact : zhudeyou@hikvision.com （Kenya）

Exterior view of Hikvision office in Baku, Azerbaijan

Hikvision Azerbaijan LLC

Landmark III Building, 90A Nizami Street, Baku, Azerbaijan

Tel: +994 12 310 13 33

E-mail: azerbaijan@hikvision.com

Front view of Hikvision Europe office in Hoofddorp, The Netherlands

Hikvision Baltic

Lithuania

Address: Pramones pr. 4D, 51329 Kaunas, Lithuania

Tel: +37037337952 (Kaunas)

+37052395301 (Vilnius)

+37067194447 (Klaipeda)

+37061580900 (Siauliai)

Web: www.bkgrupe.lt

www.hikvision.lt

Estonia

Address: Jarveotsa tee 50c, 13520 Tallinn, Estonia

Tel: +3726506901

Web: www.bkeesti.ee

www.hikvision.ee

Latvia

Address: Katlakalna iela 6D, Riga, Latvia, LV-1073

Tel: +37166119360

Web: www.bklatvia.lv

www.hikvision.lv

Hikvision Benelux

Belgium and Luxembourg

Neringenweg 44, 3001 Heverlee, Belgium

Email: info.bnl@hikvision.com

The Netherlands

Dirk Storklaan 3, 2132 PX Hoofddorp, The Netherlands

Email: info.bnl@hikvision.com

Hikvision Czech Republic

Vyskočilova 1410/1, 140 00 Praha 4 – Michle, Czech Republic

Tel: +420 29 6182640

Email: info.cz@hikvision.com

Hikvision Canada

Toronto Office: 2355 Skymark Avenue, Suite 300, Mississauga, ON, L4W 4Y6

Montreal Office: 8556 Rte Transcanadienne, Suite 200, St-Laurent, QC H4S 1Z6

Tel: +1-855-655-9888 (Toll-free)

Business: sales.canada@hikvision.com

Sales: Hikvision Canada Regional Map

Sales: Canada Regional Sales Contact List

Technical Support: techsupport.ca@hikvision.com

Hikvision DACH

Germany

Office:

Hikvision Deutschland GmbH, Werner-Heisenberg Straße 2b, 63263 Neu-Isenburg

Training Facilities:

Hikvision Deutschland GmbH, Flughafenstr. 21, 63263 Neu-Isenburg

General contact: sales.dach@hikvision.com

Austria

Hikvision Deutschland GmbH, Johann Steinböck Str. 2/202, 2345 Brunn Am Gebirge

General contact: sales.dach@hikvision.com

Hikvision Europe

Dirk Storklaan 3, 2132 PX Hoofddorp, The Netherlands

Tel: +31-23-5542770

Fax: +31-23-5631112

General email: sales.eu@hikvision.com

Technical support: support.eu@hikvision.com

Hikvision France

6 Rue Paul Cézanne, 93360 Neuilly-Plaisance, France

Tel: +33(0)1-85-330-450

Fax: +33(0)1-85-330-443

General email: info.fr@hikvision.com

Technical support: support.fr@hikvision.com

Hong Kong city skyline overlook from the hil

Hikvision Hong Kong, China Sales Office

Unit 6, 17/F., Tower II, Enterprise Square, 9 Sheung Yuet Road, Kowloon Bay, Kowloon, Hong Kong, China

Tel：+852 3563 7600

Email: sales.hk@hikvision.com

Technical Support: support.hk@hikvision.com

Jurisdictions: Hong Kong & Macau, China

HDT International Limited

Unit 1, 26/F., Enterprise Square Two, 3 Sheung Yuet Road, Kowloon Bay, Kowloon, Hong Kong

Exterior View of Hikvision Office in Budapest, Hungary

Hikvision Hungary KFT.

1031 Budapest, Reichl Kálmán utca 8.
Graphisoft Park, South Park, Block C, 1st Floor.

Email: info.hu@hikvision.com

Hikvision India

Corporate Office
Prama Hikvision India Pvt. Ltd.
Oberoi Commerz 2, International Business Park, 18th Floor, Near Oberoi Mall, Off W. E. Highway, Goregaon (East), Mumbai – 400 063.

Tel: +91-22-4041 9900, 2846 9900

Web: www.hikvisionindia.com

Sales
+91-22-4041 9944, 2846 9944

sales@pramahikvision.com

Technical Support
+91-22-6822 9999, 3322 6060, 2846 9999

support@pramahikvision.com

Toll Free - 1800 222 699

RMA Support
+91-22-6822 9977, 3322 6070, 2846 9977, 0250 663 6677
rma@pramahikvision.com

Hikvision Indonesia

APL Tower Floor 22nd Unit 9, Jl. Letjend S. Parman Kav. 28, West Jakarta 11470

Tel: +6221 2933 9366 / +6221 2933 7659

Sales: Sales.Indonesia@hikvision.com

Technical Support: +62 813 8696 7242 (Whatsapp Only)

Technical support: Service.id@hikvision.com

Jakarta Service Center

Jl. Mangga XVII No.9A, Kel, RT.1/RW.12, Duri Kepa, Kebonjeruk, Greenville, Jakarta 11510

Tel: +62 812 2222 9728

Medan Office and Service Center

Forum Nine 7th Floor, Jl. Imam bonjol No. 9, Medan Petisah, Medan, Sumatera Utara 20112

Tel: +6261 8881 5838

Surabaya Office and Service Center

Pakuwon Center 16th floor, Unit 11, Tunjungan Plaza Superblock. Jl. Embong Malang, No. 1,3,&5, Jawa Timur 60261

Tel : +6231 9925 0125

Hikvision Israel

15 Hahagana st. Or Yehuda
Tel: +972-79-5555590
Email: info.il@hikvision.com

Hikvision Italy

Via Abruzzo 12, 31029 Vittorio Veneto, Treviso, Italy

Tel: +39-0438-6902

ax: +39-0438-690299

Email: info.it@hikvision.com

Hikvision Morocco

92,BD D'ANFA 7EME ETG,Casablanca, Morocco

Tel: +212 (0) 808 560 478

Email: support.ma@hikvision.com

Hikvision Nordic

Hikvision Denmark

Skagensgade 39, 2630 Taastrup, Denmark

E-mail: nordic.eu@hikvision.com

Hikvision Norway

Gneisveien 8, 2020 Skedsmokorset, Norway

E-mail: nordic.eu@hikvision.com

Hikvision Finland

Karaportti 5, 02610 ESPOO, Finland

E-mail: nordic.eu@hikvision.com

Hikvision Sweden

Varüvägen 9, 125 30 Älvsjö, Sweden

nordic.eu@hikvision.com

Hikvision Qatar

8th floor, Al Muraikh Tower, Building 22, Street 821, Zone 18, Old Salata, Doha, Qatar

Tel: 00974-44835592

Email: operation.qatar@hikvision.com

Hikvision Kazakhstan

Almaty, Kazakhstan. Abish Kekilbayev str. 139

Tel: +7 (727) 973 06 67, + 7 708 973 06 67, +7 (727) 395 16 46

Email: info@hikvision.kz

Technical Support: support@hikvision.kz

Hikvision South Korea

14-1, Pangyoyeok-ro 192beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, South Korea

Tel: +82-1661-8138

Fax: +82-(0)31-731-8812

Business Support: sales.korea@hikvision.com

Technical Support: support.korea@hikvision.com

Exterior view of Hikvision Brazil office in San Paulo, Brazil

Hikvision do Brasil

Praça Professor José Lannes, 40 - 15º andar

Cidade Monções, São Paulo - SP

CEP: 04571-030

Email: channel.brazil@hikvision.com

Suporte Técnico:

suporte.br@hikvision.com

4020-4458 para capitais e regiões metropolitanas.

0800 025 4458 para demais regiões.

Interior View of Hikvision Latin America Office

Hikvision Latam

Ventas: latam.sales@hikvision.com

Soporte: soporte@hikvision.com

Hikvision México

Hikvision México S.A. de C.V

Sales.mexico@hikvision.com

Plaza Carso, Torre II, Lago Zurich 219, Piso 4, Col. Ampliación Granada, Del. Miguel Hidalgo C.P. 11529, CDMX

+52 55 2624 0110

Call Center: + 52 5541696397

Hikvision Panamá

Sales.centralamerica@hikvision.com

Oceanía Business Plaza, Torre 100, 16a, Punta Pacífica, Ciudad de Panamá

Tel: +507-8366276

Hikvision Colombia

sales.colombia@hikvision.com

Calle 110 No. 9 – 25 Oficina 1708, Bogotá

Tel: +57 1 5085312

Bottom View of Malaysia Petrona Twin Towers

Hikvision Malaysia

301, Level 3 of Menara LGB，No. 1 Jalan Wan Kadir, Taman Tun Dr. Ismail, 60000 Kuala Lumpur

Tel: +60327224000

Fax: +60327224022

Sales Email: sales.my@hikvision.com

Technical Support: support.my@hikvision.com

Service Center：

NO 9-G,Jalan USJ Sentral 3, USJ Sentral Persiaran Subang 147600 Subang Jaya, Selangor

Tel：+60380119934

Penang Office & Service Center：

7-02-02, Jalan Ahmad Nor, Pusat Perdagangan Nova Jelutong Jelutong, 11600 Penang, Pulau Pinang

Tel: +601129894389

Malaysia Johor Office & Service Center：

No.38, 38A, Jalan Horizon Perdana 1, Horizon Hills, 79100 Nusajaya, Johor, Malaysia

Tel: +60 7-217 1620

Hikvision Middle East & North Africa

52nd floor, Almas Tower, Jumeirah Lakes Towers, Dubai, UAE

Tel: +971-4-4432090/ +971-4-8816057

Sales/Business Inquiry: salesme@hikvision.com

Technical Support: support.mena@hikvision.com

Marketing/PR: marketing.mena@hikvision.com

Hikvision Oceania

Australia
Email: salesau@hikvision.com
Hotline: +61 1300 976 305

Sydney office
46 Brookhollow Ave, Baulkham Hills, NSW 2153

Melbourne office
level 1, 15-17 Glenvale Cres, Mulgrave VIC 3170

Queensland office
Unit 2/3972 Pacific Highway, Loganholme, QLD 4129

Perth office
2/211 Balcatta Rd, Balcatta, WA 6021

New Zealand

Auckland Office
Email: salesnz@hikvision.com
Hotline: 09 217 3127
Unit 1B, 93-95 Ascot Avenue, Greenlane, Auckland

Hikvision Pakistan

Suit 1102, 11th Floor, Emerald Tower, Clifton Block 5, Karachi, Pakistan

Tel: +92-2135147526

Email: support.pk@hikvision.com

Hikvision Poland

Warsaw office: Business Garden, Budynek B3 ul. Żwirki i Wigury 16B,02-092 Warszawa

Gdańsk office: Bałtyckie Centrum Biznesu, ul. Azymutalna 9, 80-298 Gdańsk

Kraków office: ORO Duo Office Park ul. Józefa Marcika 4, 30-443 Kraków

Tel: +48 22 460 01 50

General Email: info.pl@hikvision.com

Support: support.pl@hikvision.com

Sales: channel.pl@hikvision.com

Hikvision Russia

125315, Russian Federation, Moscow, Leningradsky prospect, 72, building 4, floor 9.
125315 г. Москва, Ленинградский пр-т, д.72, корп. 4, этаж 9.

Tel: +7-495-669-67-99

Email: hikvision.ru@hikvision.com

Hikvision Romania

Riverside Tower, Splaiul Independentei 291-293, District 6, 060042, Bucharest
Email: marketing.ro@hikvision.com

Hikvision Singapore

438B ALEXANDRA ROAD, #06-04, ALEXANDRA TECHNOPARK TOWER B, SINGAPORE 119968

Official WhatsApp: 85367948

Fax: +65 6684 4717

Email: channel.sg@hikvision.com

Hikvision Spain

Almazara, 928760 Tres Cantos (Madrid), Spain

Tel: +34 91 737 16 55

Fax: +34 918 058 717

Email: info.es@hikvision.com

Hikvision Thailand

202 Le Concorde Building, 8th floor, Room no. 804,

Ratchadapisek Road, Huaykhwang, Bangkok 10310, Thailand

Tel: 02-2759949

Email: sales.thailand@hikvision.com

Hikvision Turkey A.Ş.

İSTANBUL MERKEZ:
Fatih Sultan Mehmet Mah. Poligon Cad. Buyaka 2 Sitesi, 3 Blok, 8C 102, ÜMRANİYE / İSTANBUL / TÜRKİYE.
Tel : +90 216 521 70 70 (71/72/73/74) / Fax : +90 216 521 70 75
ANKARA ŞUBESİ:
Mustafa Kemal Mah. Tepe Prime İş Merkezi, No.: 266, B Blok Kat:18 Kapı No: 132-133, ÇANKAYA / ANKARA / TÜRKİYE.
Tel : +90 312 220 34 25

VERGİ DAİRESİ / NO. : ALEMDAĞ / 462 041 3278

Sales & General / Satış ve Genel : sales.tr@hikvision.com

Technical Support / Teknik Destek : support.tr@hikvision.com

RMA / Onarim Merkezi : RMA.TR@hikvision.com

Technical Support Phone/Teknik Destek Telefonu: +90 216 900 19 33