Contact us

Headquarters

No.555 Qianmo Road, Binjiang District, Hangzhou 310051, China
Tel: +86-571-8807-5998
Business: overseasbusiness@hikvision.com
Technical Support: support@hikvision.com
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com

Hikvision Philippines

37th Floor, Joy Nastalg Center, No.17 ADB Avenue, Ortigas Center, Pasig City, Metro Manila, Philippines
Sales email: sales.ph@hikvision.com
Technical Support: support.ph@hikvision.com

Hikvision Africa‍‍

Building 2, Waverley Office Park, 39 Scott Street, Bramley, Johannesburg, South Africa

Reception Tel: +27 877018113 / +27 877018111
Business: sale.africa@hikvision.com
Technical Call Center: +27 101108228
Technical Support: support.africa@hikvision.com

Hikvision Azerbaijan LLC

Landmark III Building, 90A Nizami Street, Baku, Azerbaijan

Tel: +994 12 310 13 33

E-mail: Azerbaijan.CATC@hikvision.com

Hikvision Czech Republic

BETA Building, Vyskočilova 1481/4, Prague 4, Czech Republic

Tel: +420 29 6182640

Email: info.cz@hikvision.com   

Hikvision Canada

4848 Levy Street, Saint-Laurent, Quebec H4R 2P1, Canada

Tel: +1-855-655-9888 (Toll-free)

Technical Support: techsupport.ca@hikvision.com

Email: sales.canada@hikvision.com

Hikvision Europe

Dirk Storklaan 3, 2132 PX Hoofddorp, The Netherlands

Tel: +31-23-5542770

Fax: +31-23-5631112

General email: sales.eu@hikvision.com

Technical support: support.eu@hikvision.com

Hikvision France

6 Rue Paul Cézanne, 93360 Neuilly-Plaisance, France  

Tel: +33(0)1-85-330-450 

Fax: +33(0)1-85-330-443

General email: info.fr@hikvision.com

Technical support: support.fr@hikvision.com

Hikvision Germany

Adresse: Flughafenstrasse 21, 63263 Neu-Isenburg(Zeppelinheim), Deutschland
Email: sales.dach@hikvision.com

Hikvision Hong Kong , China Sales Office

Room 1702, Tower 2, Enterprise Square, 9 Sheung Yuet Road Hong Kong，Kowloon Bay

Sales: sales.hk@hikvision.com

Technical: support.hk@hikvision.com

Jurisdictions：Hong Kong, China ; Macau , China

HDT International Limited (RMA Centre)

Unit 9, 8/F., Kwai Cheong Centre, 50 Kwai Cheong Road, Kwai Chung, Hong Kong, China

Email: rma_hk@hikvision.com

Hikvision Hungary KFT.

1031 Budapest, Reichl Kálmán utca 8.
Graphisoft Park, South Park, Block C, 1st Floor.

Email: info.hu@hikvision.com

Hikvision India

Head Office
Prama Hikvision India Pvt. Ltd.
Oberoi Commerz 2, International Business Park, 18th Floor,
Near Oberoi Mall, Off W. E. Highway, Goregaon (East), Mumbai – 400 063.

Manufacturing Facility
Prama Hikvision India Pvt. Ltd.
Hira Industrial Park, Lotus Building, Off Nh - 8, Vasai Phata, Pelhar,
Vasai East, Palghar, Maharashtra, 401208

Sales
+91-22-6855 9944
sales@pramahikvision.com
Marcom
+91-22-6855 9953
marcom@pramahikvision.com
Technical Support
+91-22-6822 9999, 3322 6060, 2846 9999
support@pramahikvision.com
RMA Support
+91-22-6822 9977, 3322 6070, 2846 9977, 0250 663 6677
rma@pramahikvision.com

Hikvision Indonesia

APL Tower Floor 22nd Unit 9
Jl. Letjend S. Parman Kav. 28
West Jakarta 11470 - Indonesia

Tel: +6221 2933 9366 / +6221 2933 7659
Sales: Sales.Indonesia@hikvision.com

Technical Support: +62813 8696 7242 (Whatsapp Only) 
Technical support: Service.id@hikvision.com 

Hikvision Israel

1st. Hasadna St. Or Yehuda Israel
Tel: +972-79-5555590
Email: sales.israel@hikvision.com

Hikvision Italy

Via Abruzzo 12, 31029 Vittorio Veneto Treviso, Italy

Tel: +39-0438-6902

ax: +39-0438-690299

Email: info.it@hikvision.com

Hikvision Kazakhstan

050010 Kazakhstan, Almaty, Dostyk ave. 38, of. 303c

Tel: +7 (727) 291-75-88, 973-06-67

Email: info@hikvision.kz

Technical Support: support@hikvision.kz

Hikvision Korea

14-1, Pangyoyeok-ro 192beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, Korea 

Tel: +82-1661-8138  

Fax: +82-(0)31-731-8812  

Business Support: sales.korea@hikvision.com

Technical Support: support.korea@hikvision.com

Hikvision Latam

Ventas: latam.sales@hikvision.com

Soporte: latam.support@hikvision.zendesk.com / latam.support@hikvision.com

Hikvision do Brasil

brasil@hikvision.com

Praça Professor José Lannes, 40 - 15º andar

Cidade Monções, São Paulo - SP

CEP: 04571-030

Suporte Técnico:
4020-4458 para capitais e regiões metropolitanas.

0800 025 4458 para demais regiões. 

Hikvision México

Hikvision México S.A. de C.V

Sales.mexico@hikvision.com

Plaza Carso, Torre II, Lago Zurich 219, Piso 4, Col. Ampliación Granada, Del. Miguel Hidalgo C.P. 11529, CDMX

+52 55 2624 0110

Call Center: + 52 5541696397

Hikvision Panamá

Sales.centralamerica@hikvision.com

Oceanía Business Plaza, Torre 100, 16a, Punta Pacífica, Ciudad de Panamá 

Hikvision Colombia

sales.colombia@hikvision.com

Calle 110 No. 9 – 25 Oficina 1708, Bogotá

Hikvision Malaysia

301, Level 3 of Menara LGB，No. 1 Jalan Wan Kadir, Taman Tun Dr. Ismail, 60000 Kuala Lumpur

Tel: +60327224000

Fax: +60327224022

Sales Email: sales.my@hikvision.com

Technical Support: support.my@hikvision.com 

Service Center：
NO 9-G,Jalan USJ Sentral 3, USJ Sentral Persiaran Subang 147600 Subang Jaya, Selangor
Tel：+60380119934

Penang Office & Service Center：
7-02-02, Jalan Ahmad Nor, Pusat Perdagangan Nova Jelutong Jelutong, 11600 Penang, Pulau Pinang
Tel: +601129894389

Hikvision Middle East  & North Africa

52nd floor, Almas Tower, Jumeirah Lakes Towers, Dubai, UAE

Tel: +971-4-4432090/ +971-4-8816057

Sales/Business Inquiry: salesme@hikvision.com

Technical Support: support.mena@hikvision.com

Marketing/PR: marketing.mena@hikvision.com

Hikvision Oceania

Australia
Email: salesau@hikvision.com
Hotline:  +61 1300 976 305
Sydney office
Unit 14a, 2 Eden Park Dr, Macquarie Park NSW 2113
Melbourne  office
Unit 12, 475 Blackburn Rd, Mt Waverley, VIC 3149
Queensland office
Unit 2/3972 Pacific Highway , Loganholme, QLD 4129

New Zealand
Auckland Office
Email: salesnz@hikvision.com
Hotline: 09 217 3127
Unit 1B, 93-95 Ascot Avenue, Greenlane, Auckland

Hikvision Pakistan

Suit 1102, 11th Floor, Emerald Tower, Clifton Block 5, Karachi, Pakistan

Tel: +92-2135147526

Email: support.pk@hikvision.com

Hikvision Poland

Business Garden, Budynek B3 ul. Żwirki i Wigury 16B,02-092 Warszawa

Tel: +48 22 460 01 50

Fax: +48 22 464 32 11

Email: info.pl@hikvision.com

Hikvision Russia

125315, Russian Federation, Moscow, Leningradsky prospect, 72, building 4, floor 9.
125315 г. Москва, Ленинградский пр-т, д.72, корп. 4, этаж 9.

Tel: +7-495-669-67-99

Email: saleru@hikvision.com 

Hikvision Romania

Riverside Tower, Splaiul Independentei 291-293, District 6, 060204 Bucharest
Email: marketing.ro@hikvision.com 

Hikvision Singapore

438B ALEXANDRA ROAD, #06-04, ALEXANDRA TECHNOPARK TOWER B, SINGAPORE 119968

Tel: +65 6684 4718

Fax: +65 6684 4717

Email: sg@hikvision.com

Hikvision Spain

Almazara, 928760 Tres Cantos (Madrid), Spain

Tel: +34 91 737 16 55

Fax: +34 918 058 717

Email: info.es@hikvision.com

Hikvision Thailand

202 Le Concorde Building, 8th floor, Room no. 804,

Ratchadapisek Road, Huaykhwang, Bangkok 10310, Thailand

Email: sales.thailand@hikvision.com

Hikvision Turkey A.Ş.

İSTANBUL MERKEZ:
Fatih Sultan Mehmet Mah. Poligon Cad. Buyaka 2 Sitesi, 3 Blok, 8C 102, ÜMRANİYE / İSTANBUL / TÜRKİYE.
Tel : +90 216 521 70 70 (71/72/73/74) / Fax : +90 216 521 70 75
ANKARA ŞUBESİ: 
Mustafa Kemal Mah. Tepe Prime İş Merkezi, No.: 266, B Blok Kat:18 Kapı No: 132-133, ÇANKAYA / ANKARA / TÜRKİYE.
Tel : +90 312 220 34 25
 
VERGİ DAİRESİ / NO. : ALEMDAĞ / 462 041 3278
 
Sales & General / Satış ve Genel : sales.tr@hikvision.com
Technical Support / Teknik Destek : support.tr@hikvision.com
RMA / Onarim Merkezi : RMA.TR@hikvision.com

Hikvision Uzbekistan

Republic of Uzbekistan, Tashkent city, Yunusabad District, Centre-4, crossroad of Sharof Rashidov and Abdulla Kodiriy streets, Hikvision Business Centre. 100017
Узбекистан, Ташкент, Юнусабадский район, Ц-4, пересечение улиц Шарафа Рашидова и Абдулла Кадирий, Бизнес Центр Hikvision. 100017
Tel: +998-71-233-55-50
Email: uzbekistan@hikvision.com
 

Hikvision UK & Ireland

4 The Square, Stockley Park, Uxbridge, UB11 1ET

UK Office: +44(0)1628 902 140 or info.uk@hikvision.com

UK Technical Support: +44(0)1790 600 300 or support.uk@hikvision.com

Ireland Technical Support: +353(0) 1 447 0408 or support.uk@hikvision.com

(Monday to Friday, 9am – 5pm)

Hikvision USA

18639 Railroad Street, City of Industry, California  91748

Tel: +1-909-895-0400

Toll Free: +1-866-200-6690 (Technical Support)

Tel: 909-612-9039

Technical Support: techsupport.usa@hikvision.com

Sales: sales.usa@hikvision.com

Partnership (OEM/ODM): OEMODM.usa@hikvision.com

‍‍Hikvision Vietnam

HA NOI: 38th Floor, Keangnam Hanoi Landmark Tower, Me Tri Ward, Nam Tu Liem District, Ha Noi City 

HO CHI MINH:  L12A-07, L12a Floor, Vincom Center, 72 Le Thanh Ton, Ben Nghe Ward, District 1, Ho Chi Minh City 

Tel: +84 24 7300 7586 

Business: sale.vn@hikvision.com 

Technical support: support.vn@hikvision.com