“Increasingly, businesses are suffering from an employee’s failure to adhere to its established culture of cybersecurity. A wave of social engineering frauds and fraudulent funds transfers are resulting in seven- and eight-figure losses that are transferred from a business’s accounts to those of bad actors, which are then swept clean before the fraud is detected and authorities notified. In most of these cases, an employee thinks that they are communicating by email, phone, voicemail, or text with a colleague, customer, or counterpart at another business. In actuality, the employee is communicating with an imposter that is using their knowledge of the business, the employee, or a third party to convince the employee to do something that they otherwise would not have done had they known all of the facts (i.e. purchase gift cards, wire money, grant access to computer systems, or open an attachment),” from the article.