Tiendas

Como una industria enfocada en el cliente, las tiendas enfrentan cada vez más desafíos, como espacios muertos sin seguridad, prevención de pérdidas, optimización de operaciones, etc. Las soluciones por escenario para tiendas de Hikvision pueden proteger su tienda con evidencia de video de alta definición y respuesta rápida de emergencia. Además, la combinación de nuestra solución para tiendas minoristas con nuestros productos y análisis puede dar como resultado un diseño de tienda bien diseñado y un mejor flujo de clientes que aumentará su eficiencia operativa y sus márgenes de ingresos.

1

Store Entrance
2

Shopping Area
3

Cashiers
4

Inventory
5

IT Room

1
Store Entrance
2
Shopping Area
3
Cashiers
4
Inventory
5
IT Room

Desafíos

Las entradas a las tiendas son críticas tanto para la seguridad como para el marketing: el equipo de seguridad debe mantenerse alerta de los riesgos que se aproximan, como los ladrones conocidos, mientras que el marketing se basa en datos precisos de visitas de clientes para optimizar las operaciones y el análisis comercial.

Hurto

Demandas en hora pico

Agregue seguridad, eficiencia y experiencia usando una sola cámara con múltiples funciones inteligentes que mejoran el negocio.

Gestión de visitantes

Beneficios

Análisis preciso del tráfico de clientes

Opciones de exclusión de personal y clientes habituales
Estadísticas multicámara y exportación de informes

Prevención de pérdidas mejorada

Repetir la alarma de ladrón proporciona una alerta temprana para la seguridad
Evidencia de video HD

Funciones expansivas, implementación simple

Todas las funciones anteriores integradas en una cámara

Características

Vídeo HD de 2/4 MP y 4K
Conteo bidireccional de personas
Notificación VIP y alarma de lista de bloqueo conocida
Análisis de atributos del cliente

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Challenges

Most operations in the retail industry operate with a low profit margin. So how can business owners effectively protect shopping areas and maximize the return on a very limited security budget?

Limited security budget

Poorly-designed store layout

Up to 360-degree, wide-area HD video coverage and Heat-map analysis to identify most-visited areas and optimize shelving – all using just one camera to meet your security and operational needs with minimal installation costs and labor.

Indoor Video Security

Beneficios

Minimal installation, zero blind spots

360° HD video, full area viewing using one camera
Free de-warp with enlarged multi-channel details via HCP

Arrange shelves better according to heat mapping data

Identify spots with higher customer visits
Get graphical reports of frequency and dwell time

Características

360° HD video
Full-image de-warp and multi channel regional de-warp
Built-in heat-map analysis

Challenges

At the cashier, there are two primary challenges to focus on – loss prevention and the customer experience.

Loss prevention – Investigation and future prevention of transaction errors, fraud, and theft
Customer experience and service quality – Preventing long queues and quickly handling any disputes over transactions

Transaction error and fraud

Long line waiting

Shorter wait times, better handling of transaction disputes, quicker response to repeat shoplifters – all empowered by Hikvision’s AI video security products and management platform.

Queue management

Beneficios

Shorter Wait Times, Better Shopping Experience

Auto alarm to manager when the queue goes beyond limit
Analytics reports of dwell times and regional retention

Características

HD video with WDR and excellent low light performance
Queue management
Built-in AI recognition

Beneficios

Visual audit helps resolve transaction disputes

Search by transaction keywords, support for fuzzy match
HD video verification helps increase operational efficiency when investigating transactional disputes

Características

Video verification for POS transaction records

Beneficios

Integrate with EAS and enhance loss prevention

Verify shoplifted items with alarm and video footage
Identify potentially troublesome customers with repeat offense records via AI recognition, and pre-warn security upon re-entry

Características

Built-in facial recognition with AI

Challenges

To protect inventory from trespassers, internal theft, damage, and other, unexpected hazards, security teams need early awareness and effective incident response.

Preventing unauthorized access

Quick emergency response

AI-Empowered Access Control, 24/7 HD Video Coverage, Easy-to-Deploy Intrusion Alarm and Temperature Anomaly Alarm all fuse onto one platform and provide multi-dimensional situational awareness to enhance security levels.

Control de acceso
Wireless Alarm

Beneficios

Adaptable to Various Authentication Modes

Recognition, ID cards, and fingerprint in a single unit, perfect match for common use cases

Adding Efficiency and Authenticity

Touch-free, anti-spoofing recognition within 0.5s

Características

Authenticated personnel access by AI recognition, ID card or fingerprint
Abnormal access alarm

Beneficios

Simple deployment with various choices

Wireless alarm system, easy to install
Various choices for sensors and peripherals

Improve situational awareness, better incident handling

Auto alarm push to PC clients and mobile app with video verification, helping operators gain situational awareness quickly
Instant on-site light and siren for deterrence
All evidence stored on one platform and categorized by incident records

Características

PIR & Microwave dual-tech intrusion alarm
Smoke Detection, glass-break and sensors for doors forced open
Video verification for alarm

Challenges

Control rooms usually combine multiple functions with various subsystems and equipment. Limited cross-application visibility and controls can easily double the workload for security staff and an IT department's common daily tasks with difficult maintenance.

Limited staff, various subsystems

Complex IT maintenance

All subsystems are unified on one lightweight platform, with highly customizable UI presentation and powerful dashboard and statistical reports to help operators quickly manage situations on-site and boost daily operational efficiency via simplified monitoring, status control, incident handling, and evidence gathering.

Unified platform

Easy IT maintenance

Reliable storage and display

Beneficios

Lightweight deployment, unified operation & management

Minimal system requirements: i3 CPU, 8 GB RAM
All subsystems on one platform with unified operations
All incident records managed on one platform

Custom UI presentation, focus on what’s important to you

Custom layout of cameras, e-Maps, door status, etc. with quick, 1-click access
Custom control panel components and layouts for each user

Características

Centralized management of multiple subsystems, including video, access control, vehicle and parking, alarm, attendance, and more

Beneficios

Gain system status quickly

Visualized diagram, reports and network topology
Real-time and historical statistics available

Easier troubleshooting

Color indicators help spot error nodes quickly
Network topology and device troubleshooting guide helps locate issues more quickly and eliminate common errors

Características

System and device health dashboard
Troubleshooting tools

Beneficios

Reliable, flexible storage and backup plans

Flexible options for edge storage, central storage, various storage modes and expired / overwritten policies
Off-hour scheduled backup for more effective use of bandwidth

Powerful display and control

Wide variety of desktop / wall-mount / floor-standing display options from entry LCD to professional narrow-bezel video walls
Fused display of video, door status, events, AI statistics, PC signals, and many others
Easy drag-n-drop with signal preview helps quickly manage and operate video wall displays

Características

Support for edge storage, central storage and scheduled backup
High clarity desktop displays, wall-mount displays and video walls
Smart video walls powered by PC display adaptors, or professional video walls powered by decoders / TV wall controllers