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General Info

Hikvision South Africa‍‍

9 Eden Road, Waverley Office Park Building 2, Bramley Johannesburg 2090, South Africa

Reception Tel: +27 877018113

+27 877018111

Sales Inquiry

Technical Service

Tel: +27 (0)10 085 8300

Email: support.sa@hikvision.com

Submit complaints: Complaints.sa@hikvision.com

WhatsApp: +27 (0)76 284 4650

Monday to Friday, 8:00am - 5:00pm GMT+2

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Hikvision Africa

(Not include South Africa and Northern Africa)

9th Floor, One Padmore Place, Georage Padmore Road, Nairobi, Kenya

Sales Inquiry

Email: info.kenya@hikvision.com

Technical Service

Tel: 254703727545

Email: support.africa@hikvision.com

Monday to Friday, 9:30am - 6:30pm GMT+3(Kenya Call Center)

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Hikvision Headquarters

No.555 Qianmo Road, Binjiang District, Hangzhou 310051, China

Tel: +86-571-8807-5998

Press Inquiries: prglobal@hikvision.com

HSRC (Hikvision Security Response Center): HSRC@hikvision.com

Website: https://www.hikvision.com/en/

Sales Inquiry

Technical Service

Saturday to Friday 09:00 to 18:00 GMT+2

Email: support.palestine@hikvision.com

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Hikvision Malaysia Sdn. Bhd.

Unit 15-02, Pavilion Embassy Tower B, Kompleks Pavilion Ampang, 200 Jalan Ampang, 50450 Kuala Lumpur.

Tel: 03-4811 6988

Service Center：

NO 9-G,Jalan USJ Sentral 3, USJ Sentral Persiaran Subang 147600 Subang Jaya, Selangor

Tel：+60380119934

Penang Office & Service Center：

7-02-02, Jalan Ahmad Nor, Pusat Perdagangan Nova Jelutong Jelutong, 11600 Penang, Pulau Pinang

Tel: +601129894389

Malaysia Johor Office & Service Center：

No.38, 38A, Jalan Horizon Perdana 1, Horizon Hills, 79100 Nusajaya, Johor, Malaysia

Tel: +60 7-217 1620

Sales Inquiry

Email: sales.my@hikvision.com

Technical Service

Email: support.my@hikvision.com

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Press Inquiries: prglobal@hikvision.com

Website: https://www.hikvision.com/en/

HSRC (Hikvision Security Response Center): HSRC@hikvision.com

Sales Inquiry

Technical Service

Email: support.cambodia@hikvision.com

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Hikvision Azerbaijan LLC

Landmark III Building, 90A Nizami Street, Baku, Azerbaijan

Tel: +994 12 310 13 33

Email: azerbaijan@hikvision.com

Sales Inquiry

Technical Service

Tel: 994 12 310 13 33

Email: support.az@hikvision.com

Monday to Friday, 9:00am - 6:00pm GMT+4

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Hikvision Uzbekistan

Republic of Uzbekistan, Tashkent city, Yunusabad District,

Centre-4, 21A, Hikvision Business Centre. 100017

Узбекистан, Ташкент, Юнусабадский район, Ц-4,

21A, Бизнес Центр Hikvision. 100017

Tel: +998-71-205-19-61

Sales Inquiry

Email: sales.uz@hikvision.com

Technical Service

Tel: 998712051961

Email: support.uz@hikvision.com

Monday to Friday, 9:00am - 6:00pm GMT+5

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Hikvision Kazakhstan

Almaty, Kazakhstan. Abish Kekilbayev str. 139

Tel: +7 (727) 973 06 67,

+ 7 708 973 06 67,

+7 (727) 395 16 46

Email: info@hikvision.kz

Sales Inquiry

Technical Service

Email: support.kz@hikvision.com

Tel: 7 708 9730667

Monday to Friday, 9:00am - 6:00pm GMT+6

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Hikvision Philippines

37th Floor, Joy Nastalg Center, No.17 ADB Avenue,

Ortigas Center, Pasig City, Metro Manila, Philippines

Tel: 277-4749; 255-6311; 256-6479

Sales Inquiry

Email: sales.ph@hikvision.com

Technical Service

Email: support.ph@hikvision.com

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Hikvision South Korea

14-1, Pangyoyeok-ro 192beon-gil, Bundang-gu,

Seongnam-si, Gyeonggi-do, South Korea

Tel: +82-1661-8138

Fax: +82-(0)31-731-8812

Sales Inquiry

Email: sales.korea@hikvision.com

Technical Service

Tel: 18115998

Email: support.korea@hikvision.com

Kakaoplus

Monday to Friday, 9:00am - 5:30pm GMT+9

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Hikvision Vietnam

HIKVISION TECHNOLOGY VIETNAM LLC

(CÔNG TY TNHH HIKVISION TECHNOLOGY VIETNAM LLC)

HA NOI: 38th Floor, Keangnam Hanoi Landmark Tower,

Me Tri Ward, Nam Tu Liem District, Ha Noi City

HO CHI MINH: L12A-07, L12a Floor, Vincom Center,

72 Le Thanh Ton, Ben Nghe Ward, District 1, Ho Chi Minh City

Hotline: 1900 2810

Sales Inquiry

Technical Service

Email: hotro@hikvision.com

Phone: 19002810

Monday to Saturday, 8:30am - 5:30pm GMT+7

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Hikvision Indonesia

APL Tower Lantai 15 Unit T1, T8 & T9

Jl. Letjen S. Parman Kav. 28, West Jakarta 11470

Tel: (021) 29339366 / (021) 29337659

Jakarta Service Center

Jl. Mangga XVII No.9A, Kel, RT.1/RW.12, Duri Kepa, Kebonjeruk, Greenville, Jakarta 11510

Tel: +62 812 2222 9728

Medan Office and Service Center

Forum Nine 7th Floor, Jl. Imam bonjol No. 9, Medan Petisah, Medan, Sumatera Utara 20112

Tel: +6261 8881 5838

Surabaya Office and Service Center

Pakuwon Center 16th floor, Unit 11, Tunjungan Plaza Superblock. Jl. Embong Malang, No. 1,3,&5, Jawa Timur 60261

Tel : +6231 9925 0125

Sales Inquiry

Email: Sales.Indonesia@hikvision.com

Technical Service

Email: Service.id@hikvision.com

Hotline/WhatsApp: +62 813 8696 7242

ChatBot(Indonesian)

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Prama Hikvision India Pvt. Ltd.

Oberoi Commerz 2, International Business Park,

18th Floor, Near Oberoi Mall, Off W. E. Highway, Goregaon (East), Mumbai – 400 063.

Tel: +91-22-4041 9900, 2846 9900

Web: www.hikvisionindia.com

Sales Inquiry

Tel: +91-22-4041 9944, 2846 9944

Email: sales@pramahikvision.com

Technical Service

Tel: 022-33226060; 022-68229999

Monday to Saturday, 08:45am - 9:00pm GMT+5:30

Sunday, 09:30am - 06:30pm GMT+5:30

Tel: 1800 222 699(Toll Free)

Monday to Saturday, 9: 00am - 6:30pm GMT+5:30

Email: support@pramahikvision.com

WhatsApp number: 8080239999

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General Info

Hikvision Technology Pte. Ltd.

Unit 6,17/F., Tower II, Enterprise Square, 9 Sheung Yuet Road, Kowloon Bay, Hong Kong, China

Email: sales.hk@hikvision.com

Technical Support: support.hk@hikvision.com

Alameda Dr. Carlos d'Assumpção n.ºs 411 e 417, Edifício "Dynasty Plaza", 6.º andar "D-E", Macau, China

HDT International Ltd.

Unit 1702 Tower 2, Phase 1 Enterprise Square, 9 Sheung Yuet Road, Kowloon Bay, Hong Kong, China

Sales Inquiry

Email: sales.hk@hikvision.com

Technical Service

Email: support.hk@hikvision.com

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Hikvision Thailand

202 Le Concorde Building, 8th floor, Room no. 804,

Ratchadapisek Road, Huaykhwang, Bangkok 10310, Thailand

Tel: 02-2759949

Email: sales.thailand@hikvision.com

Sales Inquiry

Technical Service

Tel: 66024607013

Email: support.thai@hikvision.com

Monday to Friday, 9:00 am - 6:00pm GMT+7

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Hikvision Pakistan

LAHORE: 8A, Street 15, cavalry ground, Lahore ISLAMABAD:7 Street 33, F8, Islamabad

KARACHI: Emerald Tower, Office # 1102, 11th Floor, Plot G-19, Block-5, Clifton, Karachi

ISLAMABAD: House No 7 A , Street 33, F-8/1 Islamabad

Tel: +92-2135147526

Sales Inquiry

Technical Service

Email: support.pk@hikvision.com

Technical Support Phone: 0213 8787305

Saturday to Friday 09:00 to 18:00 GMT+2

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Hikvision Singapore

438B ALEXANDRA ROAD, #06-04, ALEXANDRA TECHNOPARK TOWER B, SINGAPORE 119968

Official WhatsApp: 85367948

Fax: +65 6684 4717

Email: channel.sg@hikvision.com

Sales Inquiry

Technical Service

WhatsApp: +65 8536 7948

Email: support.sg@hikvision.com

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Hikvision Japan

4F,3-8-1Konan,Minato-ku,Tokyo-to 1080075

108-0075 東京都港区港南3丁目8番1号　住友不動産品川港南ビル4F

Tel: 03-6718-4916

Fax: 03-6718-4919

Sales Inquiry

Email: sales.jp@hikvision.com

Technical Service

Email: support.jp@hikvision.com

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Australia

Hotline: +61 1300 976 305

Sydney office

46 Brookhollow Ave, Baulkham Hills, NSW 2153

Melbourne office

level 1, 15-17 Glenvale Cres, Mulgrave VIC 3170

Queensland office

Unit 2/3972 Pacific Highway, Loganholme, QLD 4129

Perth office

2/211 Balcatta Rd, Balcatta, WA 6021

New Zealand

Auckland Office

Unit 1B, 93-95 Ascot Avenue, Greenlane, Auckland

Hotline: 09 217 3127

Sales Inquiry

Australia

Email: salesau@hikvision.com

New Zealand

Email: salesnz@hikvision.com

Find a regional sub distributor

Find a distributor of Hilook

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Hikvision Monitoring Station Partner

Technical Service

Australia

Tel: 1300976305

New Zealand

Tel: 092173127

Email: techsupportau@hikvision.com

Monday to Friday, 9:00am-5:30pm GMT+10

Monday to Friday, 9:00am-5:30pm GMT+11 (Summer Time)

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Hikvision Canada Regional Map

General Info

Hikvision Canada

Toronto Office: 2355 Skymark Avenue, Suite 300, Mississauga, ON, L4W 4Y6

Montreal Office: 8556 Rte Transcanadienne, Suite 200, St-Laurent, QC H4S 1Z6

Tel: +1-855-655-9888 (Toll-free)

Sales Inquiry

Email: sales.canada@hikvision.com

Canada Regional Sales Contact List

Technical Service

Tel: +1-855-655-9888(Toll Free)

Email: techsupport.ca@hikvision.com

Dealer Professional:

Monday to Friday, 9:00am - 8:00pm Eastern / 6:00am - to 5:00pm Pacific

Limited End User Support:

Monday to Friday, 10:00am - 7:00pm Eastern / 7:00am - 4:00pm Pacific

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Hikvision Panamá

Oceanía Business Plaza, Torre 100, 16a, Punta Pacífica, Ciudad de Panamá

Sales Inquiry

Email: sales.centralamerica@hikvision.com

Technical Service

Tel: +507-8366276

Email: soporte@hikvision.com

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