Our company
Hikvision is the world’s leading supplier of video surveillance solutions. From its inception in 2001, Hikvision has played an active role in the ever-evolving video surveillance market, devoting eight percent of its annual revenue into research and development for continued product innovation. Featuring the industry’s strongest R&D workforce, Hikvision designs, develops, and manufactures innovative standard- and high-definition cameras, including a variety of Smart IP recorders and cameras with infrared, wide dynamic range, facial detection, object counting, and intrusion detection capabilities.
Position summary
The Sales Account Manager maintains and expands relationship with the company’s customers and is responsible for achieving sales quota and assigned account objectives.
The Sales Account Manager represents the company’s products, services, and solutions to assigned customers, while managing the customer account planning cycle and ensuring customers’ needs and expectations are met by the company.
Essential job functions
- Present and sell company products, services, and solutions to current and potential security, electrical, audio-visual and IT integrators, distributors, and end-users
- Prepare action plans and schedules to identify specific sales targets and opportunities
- Operate as the lead point of contact for sales matters between the company and the customer
- Proactively assesses, clarifies, and validates customer needs on an ongoing basis
- Prepares sales presentations and proposals
- Assist with high severity issue escalations as needed
- Manage account services through quality checks and other follow-up metrics Develop a trusted advisor relationship
- Follow up on new leads and referrals
- Develop and maintain product knowledge
- Prepare a variety of status reports, including sales call activity, closings, follow-up, and adherence to goals
- Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff
- Coordinate the involvement of company personnel, including System Design Specialist, technical support, RMA, accounting, logistics, product management, and R&D etc., in order to meet account performance objectives and customers’ expectations
- Participate in marketing events such as seminars, trade shows, and telemarketing events
- Responsible for attaining sales goals within assigned sales territory
- Ability to develop, deliver and host regional product training presentations to large groups, webinar based and conference style presentations
- Maintain and input CRM data on a weekly basis Other sales related duties as assigned
Essential core competencies
- Experiences in security industry including CCTV surveillance, access control, related equipment, and/or computer networking is a must
- Ability to build and maintain long lasting relationships with clients
- Ability to demonstrate strong interpersonal and communication skills
- Maintain a professional appearance and provide a positive company image to the public
- Work requires significant travel to current and potential clients. A valid drivers license and a valid passport for occasional air travel are required
- Must be willing and capable to work a flexible schedule and available for occasional overnight and week-end travels
- Proficient in Microsoft’s office programs: Excel, Word, Outlook, PowerPoint, etc.
Education/Experience
- 2 years’ technical diploma plus 3-5 years of relevant experience
- Bachelor’s degree in business, engineering or related field plus 2+ years of relevant experience
- Security Industry experience is an asset
- Mandarin speaking is a plus
- Must reside in the Vancouver area
The above position description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and inclusive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the discretion of the Company.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Schedule:
- Day shift
- Monday to Friday
Education:
- AEC / DEP or Skilled Trade Certificate (preferred)
Experience:
- CCTV surveillance, access control, or related equipment: 1 year (preferred)
- B2B sales: 2 years (preferred)
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