Key Account Manager – New Business

Our company

Hikvision is the world’s leading supplier of video surveillance solutions. From its inception in 2001, Hikvision has played an active role in the ever-evolving video surveillance market, devoting eight percent of its annual revenue into research and development for continued product innovation. Featuring the industry’s strongest R&D workforce, Hikvision designs, develops, and manufactures innovative standard- and high-definition cameras, including a variety of Smart IP recorders and cameras with infrared, wide dynamic range, facial detection, object counting, and intrusion detection capabilities.

Position summary

The Key Account Manager - New Business - is responsible for achieving sales quota and account objectives with select accounts in a specified geographic territory. The Key Account Manager will build and maintain the relationship with specified customers through training, sales presentations, product demonstrations and technical assistance. In addition, the Key Account Manager will present the company’s products, services, and solutions to specified customers, while managing the account planning cycle and ensuring that customers’ needs and expectations are met.

This Key Account Manager - New Business - will focus on Mobile Video Systems, DashCams, Board Worn Cameras and Parking Guidance Systems, Etc..

Essential job functions

  • Present and sell company products, services and solutions to current and potential Car Electronics distributors, Car Dealerships, Boat Dealerships and end-users
  • Prepare action plans and schedules to identify specific sales targets and opportunities
  • Operate as the lead point of contact for sales matters between the Company and the customers. Responsibilities include but not limited to:
  • Proactively assess, clarify and validate customer needs on an ongoing basis
  • Prepare and execute sales training presentations
  • Assist with high severity issue escalations as needed
  • Manage account services through quality checks and other follow-up metrics
  • Develop a trusted advisor relationship
  • Follow up on sales leads and referrals
  • Develop and maintain product knowledge
  • Prepare a variety of status reports, including sales call activities, follow-ups and adherence to goals and objectives
  • Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff
  • Coordinate the involvement of company personnel, including Sales Engineers, Technical Support Engineers, RMA personnel, Accounting, Logistics, Product Management, etc., in order to meet account performance objectives and customers’ expectations
  • Participate in marketing events, such as seminars, trade shows, and telemarketing events
  • Other sales duties as assigned

Essential core competencies

  • Result oriented with the ability to function in a semi-autonomous environment
  • Ability to develop and deliver presentations to large groups
  • Ability to teach, coach, and mentor customer sales personnel in application of Company products and solutions
  • Ability to build and maintain long lasting relationships with clients
  • Ability to persuade and influence others
  • Strong interpersonal and communication skills
  • Ability to communicate valued proposition
  • Maintain a professional appearance and provide a positive company image to the public
  • Work requires significant travel to current and potential clients. This requires the possession of a valid driver’s license within employment
  • Willingness to work a flexible schedule with significant overnight and occasional weekend travel


  • Minimum 7-year experience as an account manager in automotive sales industry
  • Bachelor’s degree in business, engineering or related fields, preferred
  • Audio & video knowledge and experience will be an asset
  • Minimum 3 years of B2B sales experience

Job Types: Full-time, Permanent

Additional pay:

  • Bonus pay
  • Commission pay


  • Dental care
  • Extended health care
  • Paid time off
  • RRSP match
  • Vision care


  • Monday to Friday


  • Bachelor's Degree (preferred)


  • B2B sales: 3 years (required)
  • automotive industry sales accountant management: 7 years (required)

Work remotely:

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