Solution overview

As a customer-focused industry, Stores face ever more challenges, such as dead spaces with no security, loss prevention, operation optimization, etc. Hikvision's Solutions by Scenario for Stores can secure your store with high definition video evidence and quick emergency response. Moreover, combining our Retail Store Solution with our products and analytics can result in a well-designed store layout and better customer flow that will boost your operational efficiency and revenue margins.

solution advanced map
  • 1
    Store Entrance
  • 2
    Shopping Area
  • 3
    Cashiers
  • 4
    Inventory
  • 5
    IT Room
solution advanced map
  • 1
    Store Entrance
  • 2
    Shopping Area
  • 3
    Cashiers
  • 4
    Inventory
  • 5
    IT Room

Store entrance

Challenges

Store entrances are critical for both security and marketing – the security team needs to keep alert of approaching risks such as known shoplifters, while marketing relies on precise customer-visit data for optimized operations and business analysis. 

What we offer

Adding Security, Efficiency & Experience using a Single Camera with multiple intelligent business-enhancing features.

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Visitor management

Benefits

Precise customer traffic analysis

•Staff and repeat-customer exclusion options

•Multi-camera statistics and report exporting

 

Enhanced loss prevention

•Repeat shoplifter alarm provides early alert for security

•HD video evidence

 

Expansive features, simple deployment

•All features above integrated in one camera

 

Features

•2 / 4 MP & 4K HD video

•Bi-directional people counting

•VIP notification and known shoplifter alarm

•Customer attribute analysis

 

Shopping area

Challenges

Most operations in the retail industry operate with a low profit margin. So how can business owners effectively protect shopping areas and maximize the return on a very limited security budget? 

What we offer

Up to 360-degree, wide-area HD video coverage and Heat-map analysis to identify most-visited areas and optimize shelving – all using just one camera to meet your security and operational needs with minimal installation costs and labor

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Indoor Video Security

Benefits

Minimal installation, zero blind spots

•360° HD video, full area viewing using one camera

•Free de-warp with enlarged multi-channel details via HCP

 

Arrange shelves better according to heat mapping data

•Identify spots with higher customer visits

•Get graphical reports of frequency and dwell time

 

Features

•360° HD video

•Full-image de-warp and multi channel regional de-warp

•Built-in heat-map analysis

 

Cashiers

Challenges

 

At the cashier, there are two primary challenges to focus on – loss prevention and the customer experience. 

 

  • Loss prevention – Investigation and future prevention of transaction errors, fraud, and theft
  • Customer experience and service quality – Preventing long queues and quickly handling any disputes over transactions

What we offer

Shorter wait times, better handling of transaction disputes, quicker response to repeat shoplifters – all empowered by Hikvision’s AI video security products and management platform.

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Queue management

Benefits

Shorter Wait Times, Better Shopping Experience

•Auto alarm to manager when the queue goes beyond limit

•Analytics reports of dwell times and regional  retention

 

Features

•HD video with WDR and excellent low light performance

•Queue management

•Built-in AI recognition

 

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Benefits

Visual audit helps resolve transaction disputes

•Search by transaction keywords, support for fuzzy match

•HD video verification helps increase operational efficiency when investigating transactional disputes

 

Features

•Video verification for POS transaction records

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Benefits

Integrate with EAS and enhance loss prevention

•Verify shoplifted items with alarm and video footage

•Identify potentially troublesome customers with repeat offense records via AI recognition, and pre-warn security upon re-entry

 

Features

•Built-in facial recognition with AI

Inventory

Challenges

To protect inventory from trespassers, internal theft, damage, and other, unexpected hazards, security teams need early awareness and effective incident response. 

What we offer

AI-Empowered Access Control, 24/7 HD Video Coverage, Easy-to-Deploy Intrusion Alarm and Temperature Anomaly Alarm all fuse onto one platform and provide multi-dimensional situational awareness to enhance security levels. 

  • Access Control
  • Wireless Alarm
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Benefits

Adaptable to Various Authentication Modes

•Recognition, ID cards, and fingerprint in a single unit, perfect match for common use cases

 

Adding Efficiency and Authenticity

•Touch-free, anti-spoofing recognition within 0.5s

 

Features

•Authenticated personnel access by AI recognition, ID card or fingerprint

•Abnormal access alarm

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Benefits

Simple deployment with various choices

•Wireless alarm system, easy to install

•Various choices for sensors and peripherals

 

Improve situational awareness, better incident handling

•Auto alarm push to PC clients and mobile app with video verification, helping operators gain situational awareness quickly

•Instant on-site light and siren for deterrence 

•All evidence stored on one platform and categorized by incident records 

 

Features

•PIR & Microwave dual-tech intrusion alarm

•Smoke Detection, glass-break and sensors for doors forced open

•Video verification for alarm

IT Room

Challenges

Control rooms usually combine multiple functions with various subsystems and equipment. Limited cross-application visibility and controls can easily double the workload for security staff and an IT department's common daily tasks with difficult maintenance. 

What we offer

All subsystems are unified on one lightweight platform, with highly customizable UI presentation and powerful dashboard and statistical reports to help operators quickly manage situations on-site and boost daily operational efficiency via simplified monitoring, status control, incident handling, and evidence gathering. 

Unified platform

Easy IT maintenance

Reliable storage and display

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Benefits

Lightweight deployment, unified operation & management

•Minimal system requirements: i3 CPU, 8 GB RAM

•All subsystems on one platform with unified operations

•All incident records managed on one platform

 

Custom UI presentation, focus on what’s important to you 

•Custom layout of cameras, e-Maps, door status, etc. with quick, 1-click access

•Custom control panel components and layouts for each user

 

Features

•Centralized management of multiple subsystems, including video, access control, vehicle and parking, alarm, attendance, and more

 

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Benefits

Gain system status quickly  

•Visualized diagram, reports and network topology 

•Real-time and historical statistics available

 

Easier troubleshooting

•Color indicators help spot error nodes quickly

•Network topology and device troubleshooting guide helps locate issues more quickly and eliminate common errors 

 

Features

•System and device health dashboard

•Troubleshooting tools

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Benefits

Reliable, flexible storage and backup plans

•Flexible options for edge storage, central storage, various storage modes and expired / overwritten policies

•Off-hour scheduled backup for more effective use of bandwidth

 

Powerful display and control

•Wide variety of desktop / wall-mount / floor-standing display options from entry LCD to professional narrow-bezel video walls

•Fused display of video, door status, events, AI statistics, PC signals, and many others

•Easy drag-n-drop with signal preview helps quickly manage and operate video wall displays

 

Features

•Support for edge storage, central storage and scheduled backup

•High clarity desktop displays, wall-mount displays and video walls

•Smart video walls powered by PC display adaptors, or professional video walls powered by decoders / TV wall controllers 

 

 

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