A balance between environmental consciousness and practical necessities
To ensure a comprehensive survey, respondents were asked if any factors have been overlooked. Remarkably, the majority of the comments in this section circled back to practicalities as their focal point.
Procurement priorities (47% of total comments)
59% of the comments focused on quality and performance.
- “Quality - Performance - Price”
- “First, understand the demand, understand the brand and reputation. Second, considering the comparison of price and performance comprehensively, choose the equipment with higher cost performance.”
- “Procurement matters need to consider equipment selection, brand selection, technical specifications, price comparison, service support, compliance requirements and other factors to ensure that the purchase of appropriate equipment and services.”
- Consider the overall cost effectiveness of the equipment, including equipment price, operation and maintenance costs, and energy consumption.
ROI and cost is another key consideration (41%)
- “Pricing to its benefits, purchaser consider its ROI”
- “Availability, comparative pricing”
- “Green, sustainable, eco-friendly mean that the finished goods will be much expensive, we”ve tried but the market didn”t buy.”
- ““Green” features (sustainability, eco-friendly, smaller carbon footprint, whatsoever) are very important but they can”t be reason to choose a significant more expensive technology compared with existing ones.”
Technical support, service and compatibility (31% of total comments)
When it comes to compatibility (17%) , two aspects were considered: 1. how the device/solution will work with existing systems and 2. how the device abides with current environmental standards.
- "Consider device compatibility to ensure seamless integration with existing security systems or other devices. At the same time, consider the expansion of the equipment to meet the needs of future business development.”
- "When purchasing security equipment, ensure the legality and compliance of the equipment.”
- "Ensure that purchased equipment complies with relevant safety standards and certifications, and has reliable safety features.”
- "Look for Environment related certification of the product.”
14% are more focused on after-sales support and service for these devices.
- "Choose a supplier with perfect technical support and after-sales service system to ensure that equipment failures and problems can be solved in time to ensure the normal operation of equipment.”
- "Should have commercial Partner for each country to <provide, facilitate> and support end user and these companies should involved to train supply and support people and received international support and help.
- "Choose well-known brands and reputable suppliers to ensure the quality and after-sales service of the equipment.”
Of note, two respondents specifically mentioned “Lead time :)” as an important factor to consider.
Challenges to adopting green practices in the security industry
The primary challenges identified by respondents in this section align with the survey responses previously discussed. While the adoption of green and low carbon practices is on the rise, they are not yet recognized as essential in the security industry. This indicates an opportunity for market education, with a focus on making it easy for channel players to pick and choose between solutions, while demonstrating the tangible ROI, highlighting practical features/functionalities and addressing any issues relating to the integration of these green devices and technologies into existing solutions.