Hikvision Singapore
438B ALEXANDRA ROAD, #06-04, ALEXANDRA TECHNOPARK TOWER B, SINGAPORE 119968
Official WhatsApp: 85367948
Fax: +65 6684 4717
Email: channel.sg@hikvision.com
Technical partner program
No.555 Qianmo Road, Binjiang District, Hangzhou 310051, China
Tel: +86-571-8807-5998
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Website: https://www.hikvision.com/en/
Technical Support Email: support@hikvision.com
Monday to Friday, 10:00am - 12:00pm, 13:30pm - 17:30pm GMT+8
Technical partner program
Hikvision Europe
Dirk Storklaan 3, 2132 PX Hoofddorp, The Netherlands
Tel: +31-23-5542770
Fax: +31-23-5631112
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Email: sales.eu@hikvision.com
Email: support.eu@hikvision.com
Technical partner program
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
UK Head Office Address: 4 The Square, Stockley Park, Uxbridge, UB11 1ET
Manchester Office Address: 8th Floor, West Wing Quay West, Trafford Wharf Rd, Manchester, M17 1HH
Glasgow Office Address: 101&102 Regus, Maxim Business Park, Maxim 1, 2 Parklands Way, Eurocentral, Motherwell, ML1 4WR
Ireland Office Address: 1st Floor, Plaza 211, Blanchardstown Corporate Park 2, Blanchardstown, Dublin 15
Tel: +44(0)1628 902 140
Email: info.uk@hikvision.com
Press Enquiries: marketing.uk@hikvision.com
Email: support.uk@hikvision.com
Tel (UK): +44(0)1790 600 300
Tel (Ireland): +353(0) 1 447 0408
Monday to Friday, 9:00am - 5:00pm GMT+0
How to get support via Hik-Partner Pro
Channel Partner Program
Technical partner program
Hikvision Latam
Dirección: Oceanía Business Plaza, torre 1000, piso 16, oficina 16A. Punta Pacífica. Ciudad de Panamá.
Horario: 09:00hrs a 18:00hrs
Teléfono: +507 68226556
Email: latam.sales@hikvision.com
Email: Sales.centralamerica@hikvision.com
Email: soporte@hikvision.com
Monday to Friday, 7:00am - 7:00pm GMT-5
Saturday, 7:00am - 12:00pm GMT-5
Costa Rica
Phone: 506 4000 1989
Panamá
Phone: +507-8366276
Technical partner program
Hikvision USA
18639 Railroad Street, City of Industry, California 91748
Tel: +1-909-895-0400
Media Inquiries: MediaTeam.USA@hikvision.com
Tel: +1-866-200-6690
Email: techsupport.usa@hikvision.com
Dealer Professional:
9:00AM to 8PM Eastern / 6:00AM to 5PM Pacific MON-FRI
Limited End User Support:
10AM to 7PM Eastern / 7AM to 4PM Pacific MON-FRI
(End-user support is intended for product usage-related inquiries such as playback and export. Limited remote viewing support may be provided if related to Hik-Connect Cloud. Direct support with local networking is not offered. For installation, programming, or troubleshooting, please engage the services of a local professional installer or contractor.)
Partnership (OEM/ODM): OEMODM.usa@hikvision.com
Technical partner program
9 Eden Road, Waverley Office Park Building 2, Bramley Johannesburg 2090, South Africa
Reception Tel: +27 877018113
+27 877018111
Tel: +27 (0)10 085 8300
Email: support.sa@hikvision.com
Submit complaints: Complaints.sa@hikvision.com
WhatsApp: +27 (0)76 284 4650
Monday to Friday, 8:00am - 5:00pm GMT+2
Technical partner program
Hikvision Africa
(Not include South Africa and Northern Africa)
9th Floor, One Padmore Place, Georage Padmore Road, Nairobi, Kenya
Tel: 254703727545
Email: support.africa@hikvision.com
Monday to Friday, 9:30am - 6:30pm GMT+3(Kenya Call Center)
Technical partner program
No.555 Qianmo Road, Binjiang District, Hangzhou 310051, China
Tel: +86-571-8807-5998
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Website: https://www.hikvision.com/en/
Saturday to Friday 09:00 to 18:00 GMT+2
Email: support.palestine@hikvision.com
Technical partner program
Unit 15-02, Pavilion Embassy Tower B, Kompleks Pavilion Ampang, 200 Jalan Ampang, 50450 Kuala Lumpur.
Tel: 03-4811 6988
Service Center：
NO 9-G,Jalan USJ Sentral 3, USJ Sentral Persiaran Subang 147600 Subang Jaya, Selangor
Tel：+60380119934
Penang Office & Service Center：
7-02-02, Jalan Ahmad Nor, Pusat Perdagangan Nova Jelutong Jelutong, 11600 Penang, Pulau Pinang
Tel: +601129894389
Malaysia Johor Office & Service Center：
No.38, 38A, Jalan Horizon Perdana 1, Horizon Hills, 79100 Nusajaya, Johor, Malaysia
Tel: +60 7-217 1620
Email: support.my@hikvision.com
Technical partner program
Press Inquiries: prglobal@hikvision.com
Website: https://www.hikvision.com/en/
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Email: support.cambodia@hikvision.com
Technical partner program
Hikvision Azerbaijan LLC
Landmark III Building, 90A Nizami Street, Baku, Azerbaijan
Tel: +994 12 310 13 33
Email: azerbaijan@hikvision.com
Tel: 994 12 310 13 33
Email: support.az@hikvision.com
Monday to Friday, 9:00am - 6:00pm GMT+4
Technical partner program
Hikvision Uzbekistan
Republic of Uzbekistan, Tashkent city, Yunusabad District,
Centre-4, 21A, Hikvision Business Centre. 100017
Узбекистан, Ташкент, Юнусабадский район, Ц-4,
21A, Бизнес Центр Hikvision. 100017
Tel: +998-71-233-55-50
Tel: 998712335550
Email: support.uz@hikvision.com
Monday to Friday, 9:00am - 6:00pm GMT+5
Technical partner program
Hikvision Kazakhstan
Almaty, Kazakhstan. Abish Kekilbayev str. 139
Tel: +7 (727) 973 06 67,
+ 7 708 973 06 67,
+7 (727) 395 16 46
Email: info@hikvision.kz
Email: support.kz@hikvision.com
Tel: 7 708 9730667
Monday to Friday, 9:00am - 6:00pm GMT+6
Technical partner program
37th Floor, Joy Nastalg Center, No.17 ADB Avenue,
Ortigas Center, Pasig City, Metro Manila, Philippines
Tel: 277-4749; 255-6311; 256-6479
Email: support.ph@hikvision.com
Technical partner program
14-1, Pangyoyeok-ro 192beon-gil, Bundang-gu,
Seongnam-si, Gyeonggi-do, South Korea
Tel: +82-1661-8138
Fax: +82-(0)31-731-8812
Tel: 18115998
Email: support.korea@hikvision.com
Monday to Friday, 9:00am - 5:30pm GMT+9
Technical partner program
HIKVISION TECHNOLOGY VIETNAM LLC
(CÔNG TY TNHH HIKVISION TECHNOLOGY VIETNAM LLC)
HA NOI: 38th Floor, Keangnam Hanoi Landmark Tower,
Me Tri Ward, Nam Tu Liem District, Ha Noi City
HO CHI MINH: L12A-07, L12a Floor, Vincom Center,
72 Le Thanh Ton, Ben Nghe Ward, District 1, Ho Chi Minh City
Hotline: 1900 2810
Email: hotro@hikvision.com
Phone: 19002810
Monday to Saturday, 8:30am - 5:30pm GMT+7
Technical partner program
Hikvision Indonesia
APL Tower Lantai 15 Unit T1, T8 & T9
Jl. Letjen S. Parman Kav. 28, West Jakarta 11470
Tel: (021) 29339366 / (021) 29337659
Jakarta Service Center
Jl. Mangga XVII No.9A, Kel, RT.1/RW.12, Duri Kepa, Kebonjeruk, Greenville, Jakarta 11510
Tel: +62 812 2222 9728
Medan Office and Service Center
Forum Nine 7th Floor, Jl. Imam bonjol No. 9, Medan Petisah, Medan, Sumatera Utara 20112
Tel: +6261 8881 5838
Surabaya Office and Service Center
Pakuwon Center 16th floor, Unit 11, Tunjungan Plaza Superblock. Jl. Embong Malang, No. 1,3,&5, Jawa Timur 60261
Tel : +6231 9925 0125
Email: Service.id@hikvision.com
Hotline/WhatsApp: +62 813 8696 7242
Technical partner program
Prama Hikvision India Pvt. Ltd.
Oberoi Commerz 2, International Business Park,
18th Floor, Near Oberoi Mall, Off W. E. Highway, Goregaon (East), Mumbai – 400 063.
Tel: +91-22-4041 9900, 2846 9900
Tel: +91-22-4041 9944, 2846 9944
Email: sales@pramahikvision.com
Tel: 022-33226060; 022-68229999
Monday to Saturday, 08:45am - 9:00pm GMT+5:30
Sunday, 09:30am - 06:30pm GMT+5:30
Tel: 1800 222 699(Toll Free)
Monday to Saturday, 9: 00am - 6:30pm GMT+5:30
Email: support@pramahikvision.com
WhatsApp number: 8080239999
Hikvision Technology Pte. Ltd.
Unit 6,17/F., Tower II, Enterprise Square, 9 Sheung Yuet Road, Kowloon Bay, Hong Kong, China
Email: sales.hk@hikvision.com
Technical Support: support.hk@hikvision.com
Tel: +852 3563 7600
Alameda Dr. Carlos d'Assumpção n.ºs 411 e 417, Edifício "Dynasty Plaza", 6.º andar "D-E", Macau, China
HDT International Ltd.
Unit 1702 Tower 2, Phase 1 Enterprise Square, 9 Sheung Yuet Road, Kowloon Bay, Hong Kong, China
Tel: +852 2151 1761
Email: support.hk@hikvision.com
Technical partner program
202 Le Concorde Building, 8th floor, Room no. 804,
Ratchadapisek Road, Huaykhwang, Bangkok 10310, Thailand
Tel: 02-2759949
Email: sales.thailand@hikvision.com
Tel: 66024607013
Email: support.thai@hikvision.com
Monday to Friday, 9:00 am - 6:00pm GMT+7
Technical partner program
LAHORE: 8A, Street 15, cavalry ground, Lahore ISLAMABAD:7 Street 33, F8, Islamabad
KARACHI: Emerald Tower, Office # 1102, 11th Floor, Plot G-19, Block-5, Clifton, Karachi
ISLAMABAD: House No 7 A , Street 33, F-8/1 Islamabad
Tel: +92-2135147526
Email: support.pk@hikvision.com
Technical Support Phone: 0213 8787305
Saturday to Friday 09:00 to 18:00 GMT+2
Technical partner program
Hikvision Japan
4F,3-8-1Konan,Minato-ku,Tokyo-to 1080075
108-0075 東京都港区港南3丁目8番1号 住友不動産品川港南ビル4F
Tel: 03-6718-4916
Fax: 03-6718-4919
Email: support.jp@hikvision.com
Technical partner program
Australia
Hotline: +61 1300 976 305
Sydney office
46 Brookhollow Ave, Baulkham Hills, NSW 2153
Melbourne office
level 1, 15-17 Glenvale Cres, Mulgrave VIC 3170
Queensland office
Unit 2/3972 Pacific Highway, Loganholme, QLD 4129
Perth office
2/211 Balcatta Rd, Balcatta, WA 6021
New Zealand
Auckland Office
Unit 1B, 93-95 Ascot Avenue, Greenlane, Auckland
Hotline: 09 217 3127
Australia
Email: salesau@hikvision.com
New Zealand
Email: salesnz@hikvision.com
Australia
Tel: 1300976305
New Zealand
Tel: 092173127
Email: techsupportau@hikvision.com
Monday to Friday, 9:00am-5:30pm GMT+10
Monday to Friday, 9:00am-5:30pm GMT+11 (Summer Time)
Technical partner program
Hikvision Canada
Toronto Office: 2355 Skymark Avenue, Suite 300, Mississauga, ON, L4W 4Y6
Montreal Office: 8556 Rte Transcanadienne, Suite 200, St-Laurent, QC H4S 1Z6
Tel: +1-855-655-9888 (Toll-free)
Email: sales.canada@hikvision.com
Tel: +1-855-655-9888(Toll Free)
Email: techsupport.ca@hikvision.com
Dealer Professional:
Monday to Friday, 9:00am - 8:00pm Eastern / 6:00am - to 5:00pm Pacific
Limited End User Support:
Monday to Friday, 10:00am - 7:00pm Eastern / 7:00am - 4:00pm Pacific
(End-user support is intended for product usage-related inquiries such as playback and export. Limited remote viewing support may be provided if related to Hik-Connect Cloud. Direct support with local networking is not offered. For installation, programming, or troubleshooting, please engage the services of a local professional installer or contractor.)
Technical partner program
Hikvision México S.A. de C.V
Plaza Carso, Torre II, Lago Zurich 219, Piso 4, Col.
Ampliación Granada, Del. Miguel Hidalgo C.P. 11529, CDMX
Tel: +52 55 2624 0110
Guadalajara
Parque de las estrellas 2819,
Col. Jardines del bosque, C.P. 44520.
Tel: 33 2080 5662
Monterrey
Av. Lázaro Cárdenas 2400, Torre 3 Nivel 52,
Col. Valle Oriente, C.P. 66260
Tel: 81 2622 4670
Tijuana
Blvd. Gustavo Díaz Ordaz 12415, BitCenter Local AC-8
Col. El Paraíso, C.P. 22106
Call Center: + 52 5541696397
Technical partner program
Oceanía Business Plaza, Torre 100, 16a, Punta Pacífica, Ciudad de Panamá
Technical partner program
COLOMBIA Bogota
Dirección: Calle 110 No. 9 – 25. Oficina 107 -1708 Bogotá, Colombia
COLOMBIA Medellin
Dirección: Cra 43 A # 5 A-113. Of. 212 (Milla de oro),Medellin, Colombia
Call Center Soporte Técnico Colombia: +57 601 5085312
Email: soporte.colombia@hikvision.com
Monday to Friday, 7:00am - 7:00pm GMT-5
Saturday, 7:00am - 12:00pm GMT-5
Technical partner program
Hikvision do Brasil
Praça Professor José Lannes, 40 - 15º andar
Cidade Monções, São Paulo - SP
CEP: 04571-030
Email: channel.brazil@hikvision.com
Email: suporte.br@hikvision.com
Monday to Friday, 8:00 am - 8:00 pm GMT-3
Saturday, 8:00 am - 6:00 pm GMT-3
Tel: 40204458(para capitais e regiões metropolitanas); 08000254458(para demais regiões. Monday to Friday)
Technical partner program
Hikvision Baltic
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Estonia
Jarveotsa tee 50c, 13520 Tallinn, Estonia
Tel: +3726506901
Website: www.bkeesti.ee
Latvia
Katlakalna iela 6D, Riga, Latvia, LV-1073
Tel: +37166119360
Website: www.bklatvia.lv
Lithuania
Pramones pr. 4D, 51329 Kaunas, Lithuania
Tel: +37037337952 (Kaunas)
+37052395301 (Vilnius)
+37067194447 (Klaipeda)
+37061580900 (Siauliai)
Website: www.bkgrupe.lt
Estonia
Email: hooldus@bkeesti.ee
Telephone: +372 6090025
Monday to Friday, 8:30am - 5:00pm UTC+2
Latvia
Email: support@bklatvia.lv
Telephone: +371 66119361
Monday to Friday, 9:00am - 6:00pm UTC+2
Lithuania
Email: pagalba@hikvision.lt
Telephone: +370 64446999
Monday to Friday, 8:00am - 5:00pm UTC+2
Technical partner program
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Belgium and Luxembourg
Neringenweg 44, 3001 Heverlee, Belgium
Email: info.bnl@hikvision.com
Netherlands
Dirk Storklaan 3, 2132 PX Hoofddorp, The Netherlands
Email: info.bnl@hikvision.com
Email: support.bnl@hikvision.com
Technical partner program
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Germany
Wilhelm-Fay-Str. 32B
65936 Frankfurt am Main
Emanuel-Leutze-Str. 8
40547 Düsseldorf
Röntgenstr. 40a
86368 Gersthofen
Hikvision Deutschland GmbH
Johann Steinböck Str. 2/202
2345 Brunn Am Gebirge
Switzerland
Hikvision Deutschland GmbH
Bösch 80A
6331 Hünenberg
Email: sales.dach@hikvision.com
Email: support.dach@hikvision.com
Technical partner program
Hikvision Czech & Slovakia
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Hikvision Czech Republic
Vyskočilova 1410/1, 140 00 Praha 4 – Michle, Czech Republic
Tel: +420 29 6182640
Email: info.cz@hikvision.com
Hikvision Slovakia
Dúbravská cesta 1793
84104 Karlova Ves, Slovakia
Email: support.eu@hikvision.com
Technical partner program
Hikvision France
1 rue Galilée, 93160 Noisy le Grand, France
Tel: +33(0)1-85-330-450
Fax: +33(0)1-85-330-443
Email: info.fr@hikvision.com
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Email: support.fr@hikvision.com
Technical partner program
Hikvision Hungary KFT
1031 Budapest, Reichl Kálmán utca 8.
Graphisoft Park, South Park, Block C, 1st Floor.
Email: info.hu@hikvision.com
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Email: support.eu@hikvision.com
Technical partner program
Hikvision Israel
15 Hahagana st. Or Yehuda
Tel: +972-79-5555590
Email: info.il@hikvision.com
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Email: support.il@hikvision.com
Technical partner program
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Hikvision Denmark
Skagensgade 39, 2630 Taastrup, Denmark
E-mail: nordic.eu@hikvision.com
Hikvision Norway
Gneisveien 8, 2020 Skedsmokorset, Norway
E-mail: nordic.eu@hikvision.com
Hikvision Finland
Karaportti 5, 02610 ESPOO, Finland
E-mail: nordic.eu@hikvision.com
Hikvision Sweden
Varüvägen 9, 125 30 Älvsjö, Sweden
Email: nordic.eu@hikvision.com
E-mail: nordic.eu@hikvision.com
Technical partner program
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Warsaw office:
Business Garden, Budynek B3 ul. Żwirki i Wigury 16B,02-092 Warszawa
Gdańsk office:
Bałtyckie Centrum Biznesu, ul. Azymutalna 9, 80-298 Gdańsk
Kraków office:
ORO Duo Office Park ul. Józefa Marcika 4, 30-443 Kraków
Tel: +48 22 460 01 50
Email: info.pl@hikvision.com
Email: support.pl@hikvision.com
Technical partner program
Hikvision Romania
Riverside Tower, Splaiul Independentei 291-293, District 6, 060042, Bucharest
Email: marketing.ro@hikvision.com
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Email: support.ro@hikvision.com
Technical partner program
Hikvision Russia
125315, Russian Federation, Moscow, Leningradsky prospect, 72, building 4, floor 9.
125315 г. Москва, Ленинградский пр-т, д.72, корп. 4, этаж 9.
Tel: +7-495-669-67-99
Email: hikvision.ru@hikvision.com
Email: support.ru@hikvision.com
Phone: 8(800)500-88-78 (24/7 excluding public holidays)
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Almazara, 928760 Tres Cantos (Madrid), Spain
Tel: +34 91 737 16 55
Fax: +34 918 058 717
Email: info.es@hikvision.com
Delegación de Barcelona
Ctra. L’Hospitalet 147-149. Edificio CityParc – Berlín, Planta 3ª, 08940 Cornellà de Llobregat (Barcelona), España
Tel: +34 91 737 16 55
Email: info.es@hikvision.com
Email: support.es@hikvision.com
Programa Technical partner
Visita el nuestro Technical Partner Portal
Hikvision Italy
Via Abruzzo 12, 31029 Vittorio Veneto, Treviso, Italy
Email: info.it@hikvision.com
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Email: support.it@hikvision.com
Technical partner program
Hikvision Middle East & North Africa
52nd floor, Almas Tower, Jumeirah Lakes Towers, Dubai, UAE
Tel: +971-4-4432090 / +971-4-8816057
Marketing/PR: marketing.mena@hikvision.com
Email: salesme@hikvision.com
Email: support.mena@hikvision.com
Bahrain
Tel: 80004765
Sunday to Thursday, 09:00 - 24:00 GMT+2
Friday to Saturday, 09:00 - 18:00 GMT+2
Kuwait
Tel: 22069147
Sunday to Thursday, 09:00 - 24:00 GMT+2
Friday to Saturday, 09:00 - 18:00 GMT+2
Saudi Arabia
Tel: 8008501022
Sunday to Thursday, 09:00 - 24:00 GMT+2
Friday to Saturday, 09:00 - 18:00 GMT+2
UAE & Yemen
Tel: 80008600007
Sunday to Thursday, 09:00 - 24:00 GMT+2
Friday to Saturday, 09:00 - 18:00 GMT+2
Jordan
Tel: 064296198
Sunday to Thursday, 09:00 - 24:00 GMT+2
Friday to Saturday, 09:00 - 18:00 GMT+2
Morocco
Tel: 0520875469
Email: support.ma@hikvision.com
Monday to Friday, 09:00 -18:00 GMT +1
Iraq
Tel: 06626 1222
Email: levant.support@hikvision.com
Oman
Tel: 80079991
Sunday to Thursday, 09:00 - 24:00 GMT+2
Friday to Saturday, 09:00 - 18:00 GMT+2
Technical partner program
8th floor, Al Muraikh Tower, Building 22, Street 821, Zone 18, Old Salata, Doha, Qatar
Tel: 00974-44835592
Email: operation.qatar@hikvision.com
Email: support.mena@hikvision.com
Tel: 00800101240
Sunday to Thursday, 09:00 - 24:00 GMT+2
Friday to Saturday, 09:00 - 18:00 GMT+2
Technical partner program
İSTANBUL MERKEZ:
Fatih Sultan Mehmet Mah. Poligon Cad. Buyaka 2 Sitesi, 3 Blok, 8C 102, ÜMRANİYE / İSTANBUL / TÜRKİYE.
Tel : +90 216 521 70 70 (71/72/73/74)
Fax : +90 216 521 70 75
ANKARA ŞUBESİ:
Mustafa Kemal Mah. Tepe Prime İş Merkezi, No.: 266, B Blok Kat:18 Kapı No: 132-133, ÇANKAYA / ANKARA / TÜRKİYE.
Tel : +90 312 220 34 25
Email: sales.tr@hikvision.com
Tel: 02169001933
Email: support.tr@hikvision.com
RMA / Onarim Merkezi : RMA.TR@hikvision.com
Monday to Friday 09:00 to 18:00 GMT+3
Technical partner program
92,BD D'ANFA 7EME ETG,Casablanca, Morocco
Tel: +212 (0) 808 560 478
Email: support.ma@hikvision.com
Tel: 0520875469
Email: support.ma@hikvision.com
Monday to Friday 09:30 to 18:00 GMT +1
Technical partner program
Office 202- South building, Better home, Cairo Business Plaza, New Cairo, Cairo, Egypt
Telephone: +20223066117
Email: sales.eg@hikvision.com
Tel: 0800 888 8888
Email: support.mena@hikvision.com
Sunday to Thursday, 09:00 - 24:00 GMT+2
Friday to Saturday, 09:00 - 18:00 GMT+2
Technical partner program
Shayma tower, Murgab, Block 3, Plot 8A + 8B 10th floor, Kuwait City.
Email: operation.qatar@hikvision.com
Sunday to Thursday, 09:00 - 24:00 GMT+2
Friday to Saturday, 09:00 - 18:00 GMT+2
Technical partner program
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Belgrade office
Trg prijateljstva Srbije i Kine 4
11070 Novi Beograd, Serbia
Email: adriatic-malta@hikvision.com
Zagreb office
Vrbanjska 4, 10000 Zagreb, Croatia
Email: adriatic-malta@hikvision.com
Email: support.eu@hikvision.com
Technical partner program
Hikvision Greece & Cyprus
Leoforos Pentelis 104 & Metamorfoseos 1, Chalandri, Athens, 152 34, 1st Floor
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Email: sales.eu@hikvision.com
Email: support.eu@hikvision.com
Technical partner program
Hikvision Bulgaria
Dirk Storklaan 3, 2132 PX Hoofddorp, The Netherlands
Tel: +31-23-5542770
Fax: +31-23-5631112
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Email: sales.eu@hikvision.com
Email: support.eu@hikvision.com
Technical partner program
Hikvision Portugal
Av. José Malhoa 16B, 1070-159 Lisboa, Portugal
Tel: +34 91 737 16 55
Fax: +34 918 058 717
Email: info.es@hikvision.com
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Email: support.es@hikvision.com
Technical partner program
Gustavo Mejía Ricart, Torre MM 301. Distrito Nacional, Santo Domingo
Numero de contacto WhatsApp: 1+ 829-217-0022
Email: hikdominicana@hikvision.com
Email: latam.sales@hikvision.com
Email: Sales.centralamerica@hikvision.com
Tel: 809 18493360013
Email: soporte@hikvision.com
Monday to Friday, 7:00am - 7:00pm GMT-5
Saturday, 7:00am - 12:00pm GMT-5
Technical partner program
9th floor, Blas parera 51, Florida Vicente lopez, Buenos Aires – Argentina
Call Center Soporte Técnico Argentina: +54-1151685739
Email: soporte@hikvision.com
Monday to Friday, 7:00am - 7:00pm GMT-5
Saturday, 7:00am - 12:00pm GMT-5
Technical partner program
La oficina 1001-A，Av. Enrique Canaval y Moreyra N° 480，distrito de San Isidro, Lima, Peru
Email: latam.sales@hikvision.com
Email: Sales.centralamerica@hikvision.com
Call Center Soporte Técnico Perú: 51 16419269
Email: soporte@hikvision.com
Monday to Friday, 7:00am - 7:00pm GMT-5
Saturday, 7:00am - 12:00pm GMT-5
Technical partner program
Office 708 and 707 Torre Norte , Edificio Alto del Plomo, Calle Militares 5890 y Cerro el Plomo 5855 Comuna de las Condes Santiago de Chile, Chile
Contacto de WhatsApp: +56 9 56646335
Email: latam.sales@hikvision.com
Email: Sales.centralamerica@hikvision.com
Tel: 56 229381016
Email: soporte@hikvision.com
Monday to Friday, 7:00am - 7:00pm GMT-5
Saturday, 7:00am - 12:00pm GMT-5
Technical partner program
WhatsApp: +593 93 928 9440
GUAYAQUIL
Av. Juan Tanca Marengo y Joaquín Orrantia. Ciudad del Sol, Guayaquil, Piso 3 oficina 301
QUITO
Edificio Argentum, Av. de los Shyris 3571, Quito 170135 / piso 16 / oficina 1601
Contacto de WhatsApp: Gabriela Castañeda / +593 96 896 7181
• En GYE no tenemos recepción*
Call Center Soporte Técnico Ecuador: 01 800 001237
Email: soporte@hikvision.com
Monday to Friday, 7:00am - 7:00pm GMT-5
Saturday, 7:00am - 12:00pm GMT-5
Technical partner program
Urbanización Los Palos Grandes, Torre Parque Cristal, piso 5, Nivel 599, oficina 10. Jurisdicción del Municipio Chacao, Distrito Sucre del Estado Miranda. Caracas, Venezuela.
Teléfono: +58 08001029300
Email: dongbaozhi@hikvision.com
Email: latam.sales@hikvision.com
Email: Sales.centralamerica@hikvision.com
Tel: 08001029300
Email: soporte@hikvision.com
Monday to Friday, 7:00am - 7:00pm GMT-5
Saturday, 7:00am - 12:00pm GMT-5
Technical partner program
3ra avenida 10-80 zona 10, Edificio Forum Zona Viva Torre 2 Of. 1101.
Contacto: +502 4214 3243
Email: latam.sales@hikvision.com
Email: Sales.centralamerica@hikvision.com
Tel: 502 23761954
Email: soporte@hikvision.com
Monday to Friday, 7:00am - 7:00pm GMT-5
Saturday, 7:00am - 12:00pm GMT-5
Technical partner program
Office 13B, Park Plaza, San Juan XXIII Nro. 1815 esq. Juan Max Boettner, Barrio Manorá, Ciudad de Asunción, Paraguay.
Email: jazmin.acuna@hikvision.com(Marcom Team)
Tel: 595 009800110077
Email: soporte@hikvision.com
Monday to Friday, 7:00am - 7:00pm GMT-5
Saturday, 7:00am - 12:00pm GMT-5
Technical partner program
1103, World Trade Center,Av.Luis A. De Herrera 1248 de esta ciudad, Montevideo, Uruguay
Tel: 598 0004162041560
Email: soporte@hikvision.com
Monday to Friday, 7:00am - 7:00pm GMT-5
Saturday, 7:00am - 12:00pm GMT-5
Technical partner program
Bti Landmark tower-7th floor, Gulshan-1, Dhaka, Bangladesh
Website: https://www.hikvision.com/en/
Technical Support Email: support.bd@hikvision.com
Monday to Friday, 10:00am - 12:00pm, 13:30pm - 17:30pm GMT+8
Technical partner program
BAS plaza, 5th Floor, Pani Tanki Chowk, New Baneshwor, Kathmandu
Website: https://www.hikvision.com/en/
Technical Support Email: support.np@hikvision.com
Monday to Friday, 10:00am - 12:00pm, 13:30pm - 17:30pm GMT+8
Technical partner program
Hikvision Sri Lanka, Level 2A, Parkland 1, #33, Park St, Colombo 00200
Website: https://www.hikvision.com/en/
Technical Support Email: support@hikvision.lk
Monday to Friday, 10:00am - 12:00pm, 13:30pm - 17:30pm GMT+8
Technical partner program
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