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Hikvision introduces AI-enhanced products, solutions, and services to drive SMB growth
October 27, 2025 – Hikvision has introduced a suite of products, solutions, and services designed to help small and medium-sized businesses (SMB) and their security installers work smarter and grow faster. The launch event, called "Unlock AI, Unlock SMB Growth" and part of the HikTech Star Tour 2025, brought together Hikvision's SMB business partners from around the world at its campus in Hangzhou, China.
At the core of these innovations are the Hikvision Guanlan Large-Scale AI Models. These are boosting performance and intelligence across Hikvision's product portfolio.
"Our commitment to the SMB market is stronger than ever," said Derek Yang, Vice President of Hikvision International Business Center. "We're transforming how technology serves as a growth accelerator for businesses. By infusing the power of Guanlan AI models into our products and tools, we are enabling partners to deliver superior value to their customers while operating more efficiently."
The event showcased how upgraded video security, advanced access control, one-stop SMB solutions, and AI assistant tools can help installers tap into new business opportunities and expand their service offerings.
In the realm of video security, AI is fundamentally changing what installers can deliver to their customers:
Apart from security, the event also covered AI-powered access control systems that address daily needs for safer, faster access in residences, offices, and transportation hubs. TalkVu Video Intercoms provide 4 MP video and dual microphones, Prime Pass Speed Gates prevent tailgating with direct Time-of-Flight (dToF) sensors, Quick Pass Vehicle Solution delivers over 98% license plate recognition accuracy, and Security Inspection Systems achieve 98.8% detection rates for prohibited items.
Moving beyond individual products, Hikvision introduced four one-stop solutions designed for common SMB scenarios: shops, villas, offices, and condominiums. Each solution combines multiple technologies to address specific user needs while creating clear selling points for installers.
The Shop Solution, for example, enhances both security and operations. It uses Live Guard cameras for deterrence and secures storage rooms with MinMoe access control. Meanwhile, people-counting and heat-mapping technologies provide valuable data on customer traffic to help optimize business decisions.
To address installers’ time and knowledge challenges, Hikvision has launched two powerful AI assistant tools. HPP Designer streamlines the business journey for installers from consultation to quotation by automating processes such as layout design, coverage simulation, and quote creation. Hikie, an AI chatbot available 24/7 in multiple languages, instantly answers installers' questions like a Hikvision expert on call.
By delivering intelligent products, ready-to-deploy solutions, and efficiency-boosting tools, Hikvision is providing installers with everything they need to differentiate their offerings, close more deals, and build lasting customer relationships.
For more information on how these offerings can help grow your business, please contact your local Hikvision sales representative.
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