Digital Operations Assistant

Global

Global - English

Asia

Europe

Oceania

ANZ - English

Latin America

North America

Middle East and Africa

We are seeking a highly motivated and detail-oriented individual to join our Digital Operations Team as a Digital Operations Assistant. This role is pivotal in ensuring the smooth functioning of our digital platforms, contributing to an enhanced user experience for our customers, partners, and colleagues.

Responsibilities:

Digital Platform Operations:

Execute daily company’s digital platforms (website, App, etc) content and operations, ensuring accurate and up-to-date information.
Provide support for the Pan-EU regional digital platforms, collaborating with regional teams to meet specific needs.

Campaign and Project Support:

Collaborate with the Digital Operations Team in the planning and execution of campaign requests, daily work requests, and various project initiatives.
Assist in coordinating timelines, deliverables, and resources for digital campaigns and projects.

Website Maintenance and Improvement:

Maintain the official company website to reflect current information and align with brand guidelines.
Identify opportunities to enhance user experience and implement improvements accordingly.

Communication and Collaboration:

Work closely with Pan-EU central teams and Pan-EU regional teams to ensure seamless coordination of digital initiatives.
Act as a point of contact for internal stakeholders regarding digital operations and content updates.

Quality Assurance:

Conduct regular quality checks on the website and app to identify and resolve issues promptly.
Ensure content is consistent, error-free, and complies with relevant standards and regulations.

The Ideal Candidate:

Educational Background - Holds a Bachelor’s degree in Digital, Marketing, IT, or a related field, or possesses equivalent practical experience.
Ability to speak Mandarin would be a preference
Digital Platform Expertise - Demonstrates a solid understanding of content management systems and digital platforms.
Organizational and Project Management Skills - Exhibits excellent organizational and project management capabilities.
Attention to Detail - Meticulously detail-oriented with a dedicated commitment to delivering high-quality work.
Communication and Collaboration - Possesses outstanding communication and collaboration skills.
Proactive and Organized - Highly organized and proactive, adept at multitasking, prioritizing, and meeting tight deadlines while maintaining exceptional attention to detail.
Analytical and Results-Driven - Displays an analytical and results-driven approach, utilizing data to measure performance and identify areas for improvement.
Flexibility and Responsiveness- Adaptable and responsive to business needs, comfortable taking on responsibilities beyond the role's initial expectations.
Values Alignment - Embodies our company values, establishing oneself as a trusted and respected colleague