Terms and Conditions

 

Smart Trial

 

1. General provisions

1.1 These Terms and Conditions (hereinafter the “Terms”) specify the terms and conditions for conducting the “Smart Trial” (hereinafter the “Plan”) for the purpose of enhance the exposure and competitive advantage of project-oriented products.

1.2 The organizer of the Plan is Hangzhou Hikvision Digital Technology Co., Ltd. and its affiliates (hereinafter “Hikvision”).

1.3 The term of the Plan is from March 10th to July 31st, 2022.

 

2. Participation in the Plan

2.1 Only natural persons who have full legal capacity may be participants of the Plan (hereinafter the “Participant”). Participation in the Plan may not be directly related to the business or professional activity of the Participant.

2.2 Participation in the Plan is completely voluntary.

2.3 The number of free samples are limited and there is no guarantee that each Participant can receive it successfully. Hikvision, at its own discretion, reserves the right to verify and approve the application from Participant. 

2.4 Each Participant can only apply once at most for each type of free sample.

 

3. Plan Task

3.1 In order to participate in the Plan, the Participant needs to 1) fulfill the application form, and 2) provide a free sample usage test report in the form as Appendix to Hikvision within 30 days from the date of receiving the free sample.

3.2 The Participant hereby grants to Hikvision a nonexclusive, nontransferable license to directly or indirectly use the test report.

3.3 By taking part in the Plan, the Participant declares that he/she has read the Terms carefully and accepts them.

3.4 Hikvision reserves the right to exclude any claim that violates the Terms of the Plan. Incorrect and incomplete claims will be excluded by Hikvision of the Plan.

 

4. Disqualification

4.1 Hikvision reserves the right to disqualify the Participant if:

(1) Hikvision hereby notifies that if, as a result of the Participant's failure to provide the requested information, or if the Participant provides untrue, incomplete, or false information, the free sample shall remain at the disposal of Hikvision; or

(2) The Participant breaches the Terms or violates any applicable law or regulation.

4.2 Hikvision reserves the right to charge the free sample if:

The Participant fails to provide the test report within the asked period or the report provided does not meet the format requirements as Appendix.

 

5. Free Sample in the Plan

5.1 The free sample will be delivered to the Participant by authorized distributors or Hikvision itself. 

5.2 The Participant needs to provide certain type of information to apply the free sample of the Plan. 

5.3 Hikvision does not provide for the possibility of exchanging the applied free sample for another product type, including any rebates.

5.4 The Participant may waive his/her right to the free sample, but in return he/she shall not be entitled to any rebates or in-kind equivalent.

5.5 The free sample may not be transferred by the Participant to any other person or company. The Participant shall not be entitled to claim the payment of rebate equivalents of the discount by using the free sample.

 

6. Complaints

6.1 Any complaints related to the Plan may be submitted during the term of the Plan, in writing, delivered by registered letter, by courier, or personally to Hikvision's address, or in a private message sent to Hikvision.

6.2 The content of the complaint should include the reservations raised and the content of the request, as well as the mailing address to which the reply should be sent.

6.3 Hikvision will consider the complaint within 30 days from the date of its receipt and will inform the Participant. The response to the complaint will be sent by registered mail or email, depending on how the complaint was made.

6.4 The use of the complaint procedure is voluntary and does not exclude or limit the possibility for

Participant to pursue claims by way of court proceedings before a competent common court.

 

7. Personal Data

7.1 When the Participant applies the Smart Trial, certain personal information such as name, email, postcode, is collected by Hikvision in order to conduct the Plan, including contacting the Participant and for the correct delivery of free sample and consideration of possible complaints. The controller of the personal data in the Plan is Hikvision.

7.2 Participant agrees to the cross-border transfer of its personal information to Hikvision and/or its authorized distributors in third countries which may be involved in the Plan. 

7.3 The Participant reserves the right to withdraw consent and request Hikvision to stop using any provided personal information for the purposes listed in above by contacting us.

7.4 Hikvision shall comply with all applicable data protection laws and regulations, such as the Regulation (EU) 2016/679 General Data Protection Regulation.

 

8. Final Provisions

8.1 In all matters not covered herein, generally applicable provisions of local law shall apply.

8.2 All and any disputes regarding the Plan will be settled by a common court of law competent for Hikvision.

8.3 For any queries about the Plan, please contact with Hikvision at:

wangligj1@hikvision.com

8.4 The final interpretation of the Terms shall be the responsibility of Hikvision.

 

Appendix

 

  • General questions: 

 

1. What industry projects is this product being used for/in:

A. Transportation

B. Safe City

C. Energy

D. Park

E. Others (_____) 

 

2. Which products did you choose in this project (Multiple Choice)

A. TandemVu PTZ

B. DeepinView

C. PanoVu

D. Solar-powered Camera

E. Anti-corrosion camera

 

3. What are the main application scenarios in the project?

 

4. What problems or challenges does the trial product primarily resolve?

 

5. Do you understand how to install and configure the device?

A. I understand (How did you learn? _____)

B. I do not understand (How would you like to learn? _____) 

C. Someone else installed the product (The installer is/was _____) 

 

6. How would you rate the usability of the device?

A. Very simple

B. Simple

C. Complex but acceptable

D. Complex and unacceptable (Please explain _____) 

 

7. Do you have any demand for intelligent functions in the project?

A. Yes (Please specify _____)   

B. No

 

8. If there are other intelligent functions that can be applied to resolve any problems in the project, what function(s) would you like to have?

 

9. Which complementary light would you prefer to be used in the nighttime scenes in your project?

A. Infrared   

B. White light    

C. No complementary light   

D. Others (_____) 

 

10. How would you rate your satisfaction of the night time imaging of the trial equipment?

A. Very satisfied    

B. Satisfied 

C. Not satisfied (Please explain _____) 

 

11. Which VMS will be used with the device?

A. Hikvision  

B. Milestone  

C. Avigilon  

D. No platform  

E. Others (_____) 

 

12. If there is a VMS platform in your project, how satisfied are you with that platform?

A. Satisfied, good compatibility  

B. Unsatisfied, poor compatibility (Please specify what needs to be improved _____) 

 

13. Does the existing physical interface of the equipment meet the needs of the project?

A. Yes 

B. No (Please specify the interface type and usage _____) 

 

14. Other suggestions ____

 

  • 7-Series Products: 

1. Which of the following functions is the most practical for you? (Choose all that apply)

A. Facial Recognition  

B. Passenger Flow Statistics  

C. Safety Helmet Monitoring

D. Perimeter Security 

E. Mixed Target Capture  

F. Queue Management

 

  • PTZ Cameras:

1. Regarding TandemVu PTZ cameras, which features attracts you most?

A. Integrated design   

B. Intelligent interaction    

C. Big picture and details in one view    

D. Others (_____) 

 

2. Does the combination of panoramic views with detailed zoom help you in your project?

     A. It is very useful (Please explain _____) 

     B. It is not very useful (Specify the problem _____) 

     C. Others (_____) 

 

3. Is the panoramic field of view sufficient for your use?

A. Yes 

B. Insufficient horizontal view  

C. Insufficient vertical view  

D. Insufficient horizontal and vertical views  

 

4. In your opinion, what price point makes sense for a TandemVu camera?

A. Around the total price of the same size dome camera + IP camera      

B. Higher than the total price of the same size dome camera + IP camera 

C. Lower than the total price of the same size dome camera + IP camera (Please explain _____)    

D. Product value matters most

 

5. Which installation method is being used?

A. Wall mount   

B. Riser  

C. Crossbar  

D. Others (_____) 

 

  • Solar-Powered Cameras: 

1. Does the battery satisfy normal operational needs during the trial?

A. Yes, low battery shutdown does not occur

B. Occasional low battery shutdown occurs

C. No, low battery shutdown occurs frequently, so it is unusable

D. The light conditions are too good to determine

 

2. How do you store images & video in your project?

A. Camera direct storage

B. NVR storage via 4G

C. No storage; it’s only used to support 4G alarm

D. Others (_____) 

 

  • Anti-Corrosion Cameras

1. Do you know what applications scenarios require stainless steel anti-corrosion cameras

A. Yes, I know (Please provide examples of scenarios _____) 

B. I do not know

C. I probably understand, but cannot distinguish the different points with conventional anti-corrosion cameras

 

 

Special Offer

 

1. General provisions

1.1 These Terms and Conditions (hereinafter the “Terms”) specify the terms and conditions for conducting the “Special Offer” (hereinafter the “Plan”) for the purpose of enhance the exposure and competitive advantage of project-oriented products.

1.2 The organizer of the Plan is Hangzhou Hikvision Digital Technology Co., Ltd. and its affiliates (hereinafter “Hikvision”).

1.3 The term of the Plan is from March 10th to July 31st, 2022.

 

2. Participation in the Plan

2.1 Only natural persons who have full legal capacity may be participants of the Plan (hereinafter the “Participant”). Participation in the Plan may not be directly related to the business or professional activity of the Participant.

2.2 Participation in the Plan is free of charge and completely voluntary.

2.3 In order to participate in the Plan, the Participant needs to fulfill the Special-offer application form.

2.4 By taking part in the Plan, the Participant declares that he/she has read the Terms carefully and accepts them.

 

3. Disqualification

3.1 Hikvision reserves the right to disqualify the Participant if:

(1) Hikvision hereby notifies that if, as a result of the Participant's failure to provide the requested information, or if the Participant provides untrue, incomplete, or false information; or

(2) The Participant breaches the Terms or violates any applicable law or regulation.

3.2 Hikvision reserves the right to exclude any claim that violates the Terms of the Plan. Incorrect and incomplete claims will be excluded by Hikvision of the Plan.

 

4. Special Offer

4.1 The Special Offer includes project extra discount, project rebate, etc. 

4.2 The Special Offer might be different from time to time in different regions/countries and Participant agrees that he/she will be contacted by local business team of Hikvision for further explanation of the details of Special Offer. 

4.3 The Participant may waive his/her right to the Special Offer, but in return he/she shall not be entitled to any rebates or in-kind equivalent.

4.4 The Special Offer may not be transferred by the Participant to any other person or company without prior written consent from Hikvision. 

 

5. Complaints

5.1 Any complaints related to the Plan may be submitted during the term of the Plan, in writing, delivered by registered letter, by courier, or personally to Hikvision's address, or in a private message sent to Hikvision.

5.2 The content of the complaint should include the reservations raised and the content of the request, as well as the mailing address to which the reply should be sent.

5.3 Hikvision will consider the complaint within 30 days from the date of its receipt and will inform the Participant. The response to the complaint will be sent by registered mail or email, depending on how the complaint was made.

5.4 The use of the complaint procedure is voluntary and does not exclude or limit the possibility for

Participant to pursue claims by way of court proceedings before a competent common court.

 

6. Personal Data

6.1 When the Participant apply the Special Offer, certain personal information such as name, email, postcode, is collected by Hikvision in order to provide you with support, verify your identity and confirm your Special Offer when doing transaction with Hikvision.

6.2 Participant agrees to the cross-border transfer of its personal information to Hikvision and/or its authorized distributors in third countries which may be involved in the Plan. 

6.3 The Participant reserves the right to withdraw consent and request Hikvision to stop using any provided personal data for the purposes listed in above by contacting us.

6.4 Hikvision shall comply with all applicable data protection laws and regulations, such as the Regulation (EU) 2016/679 General Data Protection Regulation.

 

7. Final Provisions

7.1 In all matters not covered herein, generally applicable provisions of local law shall apply.

7.2 All and any disputes regarding the Plan will be settled by a common court of law competent for Hikvision.

7.3 For any queries about the Plan, please contact with Hikvision at:

wangligj1@hikvision.com

7.4 The final interpretation of the Terms shall be the responsibility of Hikvision

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