COREproducts

CORE Products
Programme Overview

We recognise the need to support our loyal partners by ensuring project protection and profitability. To this end, we have hand-selected a range of CORE Solution and Non-Video Products which offer additional incremental benefits: the more you use them in your projects, the more benefits you’ll accrue.

 

BENEFITS

  • STOCK AVAILABILITY
    We understand that speed and reliability are essential, particularly during this period of challenging lead times. In order for you to get the kit you need when you need it, we have partnered with distributors to ensure they will always have supplies of CORE Solution Products on their shelves.

  • 5 YEAR WARRANTY
    A full five-year warranty on all Solution products, including the full CORE Solutions Product line (excludes Non-Video)

  • ADVANCE REPLACEMENT
    In order to keep downtime to a minimum, we offer Advance Replacement for all CORE Solution and Non-Video Products. If there’s a problem, the distributor from where you purchased the product will issue a new or refurbished and serviced replacement item before the qualifying device is sent back.

  • EXCLUSIVITY & PRICING
    Only registered VASP partners qualify for the discounts and benefits of the CORE Solutions Product programme. Product discounts increase incrementally, with genuine benefits available as you progress through SILVER, GOLD and PLATINUM levels.

  • DEDICATED VASP TECHNICAL SUPPORT LINE
    If you need additional support, we are available by telephone: 01200 320294 or email: support.uk@hikvision.com

 

As part of the programme, we will automatically review your qualifying spend on a quarterly basis and automatically upgrade your VASP level to the corresponding Silver, Gold or Platinum level accordingly. Of course we will also advise you of the promotion at the time!

 

If you have any further questions, please contact your distributor or Hikvision account manager

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