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    Podstawowe informacje

    Hikvision Poland

    Zapytania prasowe: prglobal@hikvision.com

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

     

    Oddział w Warszawie:

    Business Garden, Budynek B3 ul. Żwirki i Wigury 16B,02-092 Warszawa

    Oddział w Gdańsku:

    Bałtyckie Centrum Biznesu, ul. Azymutalna 9, 80-298 Gdańsk

    Oddział w Krakowie:

    ORO Duo Office Park ul. Józefa Marcika 4, 30-443 Kraków

    Oddział w Poznaniu

    ul. Kopanina 30A, 60-105 Poznań

     

    Tel: +48 22 460 01 50

    Email: info.pl@hikvision.com

     

    Zapytanie handlowe

    Email: channel.pl@hikvision.com

    Formularz sprzedaży

    Znajdź lokalnego dystrybutora

    Wsparcie Techniczne

    Email: support.pl@hikvision.com

    Wyślij formularz

    Zostań naszym partnerem

    Program dystrybucyjny

    Zostań naszym Autoryzowanym partnerem

    Odwiedź nasz program partnerski

     

    Program partnerów technologicznych

    Zostań naszym partnerem technologicznym

    Odwiedź nasz program partnerów technologicznych

    Program HEOP

    General Info

    Hikvision Headquarters

    No.555 Qianmo Road, Binjiang District, Hangzhou 310051, China

    Tel: +86-571-8807-5998

    Zapytania prasowe: prglobal@hikvision.com

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

    Website: https://www.hikvision.com/en/

    Sales Inquiry

    Submit a sales form

    Find a local distributor

    Technical Service

    Technical Support Email: support@hikvision.com

    Online Service

    Submit a support form

    Monday to Friday, 10:00am - 12:00pm, 13:30pm - 17:30pm GMT+8

    Become Our Partner

    Channel Partner Program

    Become our Channel Partner

    Visit our Channel Partner Portal

    Technology Partner Program

    Become our Technology Partner

    Visit our Technology Partner Portal

    HEOP Program

    General Info

    Hikvision Europe

    Dirk Storklaan 3, 2132 PX Hoofddorp, The Netherlands

    Tel: +31-23-5542770

    Fax: +31-23-5631112

     

    Press Inquiries: prglobal@hikvision.com

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

    Sales Inquiry

    Email: sales.eu@hikvision.com

    Submit a sales form

    Find a local distributor

    Find a distributor of HiWatch

    Find a distributor of commercial display

    Technical Service

    Email: support.eu@hikvision.com

    Submit a support form

    Become Our Partner

    Channel Partner Program

    Become our Channel Partner

    Visit our Channel Partner Portal

    Technology Partner Program

    Become our Technology Partner

    Visit our Technology Partner Portal

    HEOP Program

    General Info

    Hikvision UK & Ireland

    Press Inquiries: prglobal@hikvision.com

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

     

    UK Head Office Address: 4 The Square, Stockley Park, Uxbridge, UB11 1ET

    Manchester Office Address: 8th Floor, West Wing Quay West, Trafford Wharf Rd, Manchester, M17 1HH

    Glasgow Office Address: 101&102 Regus, Maxim Business Park, Maxim 1, 2 Parklands Way, Eurocentral, Motherwell, ML1 4WR

    Ireland Office Address: 1st Floor, Plaza 211, Blanchardstown Corporate Park 2, Blanchardstown, Dublin 15

     

    Tel: +44(0)1628 902 140

    Email: info.uk@hikvision.com

    Press Enquiries: marketing.uk@hikvision.com

    Sales Inquiry

    Find a Wholesalers

    Verify a VASP Partner

    Submit a sales form

    Find a local distributor

    Technical Service

    Email: support.uk@hikvision.com

    Tel (UK): +44(0)1790 600 300

    Tel (Ireland): +353(0) 1 447 0408

    Monday to Friday, 9:00am - 5:00pm GMT+0

    Submit a support form

    How to get support via Hik-Partner Pro

    Become Our Partner

    Channel Partner Program

    Become our Channel Partner

    Become a Wholesaler

    Become a VASP Partner

    Visit our Channel Partner Portal

    Technology Partner Program

    Become our Technology Partner

    Visit our Technology Partner Portal

    HEOP Program

    General Info

    Hikvision Latam

    Dirección: Oceanía Business Plaza, torre 1000, piso 16, oficina 16A. Punta Pacífica. Ciudad de Panamá.

    Horario: 09:00hrs a 18:00hrs

    Teléfono: +506 40001989

    Sales Inquiry

    Email: latam.sales@hikvision.com

    Email: Sales.centralamerica@hikvision.com

    Submit a sales form

    Find a local distributor

    Technical Service

    ChatBot(Spanish)

    Email: soporte@hikvision.com

    Submit a support form

    Monday to Friday, 7:00am - 7:00pm GMT-5

    Saturday, 7:00am - 12:00pm GMT-5

    Bolivia

    Teléfono: +(591) 800 109 102

    Costa Rica

    Teléfono: +(506) 4000 1989

    El Salvador

    Teléfono: +(503) 2136 1125

    Guyana

    Teléfono: 13054558087

    Honduras

    Teléfono: +(504) 800 279 19217

    Jamaica

    Teléfono: 1876613 9142

    Nicaragua

    Teléfono: +(505) 3796 1735

    Paraguay

    Teléfono: +(595) 0098 0011 0077

    Puerto Rico

    Teléfono: 1787 9310 203

    Dominican Republic

    Teléfono: 1849 3360 013

    Trinidad&Tobago:

    Teléfono: 1868 2241 729

    Become Our Partner

    Channel Partner Program

    Become our Channel Partner

    Visit our Channel Partner Portal

    Technology Partner Program

    Become our Technology Partner

    Visit our Technology Partner Portal

    HEOP Program

    Información general

    Hikvision Colombia S.A.S

    COLOMBIA Bogotá

    Dirección: Calle 110 # 9-25, oficina 1708. Bogotá, Colombia

     

    COLOMBIA Medellín

    Dirección: Carrera 43A # 1Sur-50, oficina 1506. El Poblado, Medellín

    Consulta de ventas

    Correo electrónico: sales.colombia@hikvision.com

    Envía un formulario a ventas

    Encuentra un distribuidor local

    Servicio técnico

    Tel: (+57) 601 355 7174

    Correo electrónico: soporte.colombia@hikvision.com

    ChatBot (Español)

    Envía un formulario de soporte

    Lunes a Viernes, 7:00am - 7:00pm GMT-5

    Sábado, 7:00am - 12:00pm GMT-5

    Conviértete en nuestro socio

    Programa de socios de canales

    Conviértete en nuestro socio de canales

    Visita nuestro portal de socios de canales

    Programa de socios tecnológicos

    Conviértete en nuestro socio tecnológicos

    Visita nuestro portal de socios técnicos

    Programa HEOP

    Información general

    Hikvision México S.A. de C.V

    Plaza Carso, Torre II, Lago Zurich 219, Piso 4, Col.

    Ampliación Granada, Del. Miguel Hidalgo C.P. 11529, CDMX

     

    Guadalajara

    Parque de las estrellas 2819,

    Col. Jardines del bosque, C.P. 44520.

     

    Monterrey

    Av. Lázaro Cárdenas 2400, Torre 3 Nivel 52,

    Col. Valle Oriente, C.P. 66260

     

    Tijuana

    Blvd. Gustavo Díaz Ordaz 12415, BitCenter Local AC-8 

    Col. El Paraíso, C.P. 22106

    Consulta de ventas

    Email: Sales.mexico@hikvision.com

    Submit a sales form

    Find a local distributor

    Servicio técnico

    Call Center: (+52) 554-169-6397

    Submit a support form

    Conviértete en nuestro socio

    Channel Partner Program

    Become our Channel Partner

    Visit our Channel Partner Portal

    Technology Partner Program

    Become our Technology Partner

    Visit our Technology Partner Portal

    HEOP Program

    General Info

    Hikvision USA

    18639 Railroad Street, City of Industry, California  91748

    Tel: +1-909-895-0400

    Media Inquiries: MediaTeam.USA@hikvision.com

    Sales Inquiry

    Email: sales.usa@hikvision.com

    Submit a sales form

    Find a local distributor

    Technical Service

    Visit our Tech Center here

    Tel: +1-866-200-6690

    Email: techsupport.usa@hikvision.com

    Dealer Professional:

    9:00AM to 8PM Eastern / 6:00AM to 5PM Pacific MON-FRI

    Limited End User Support:

    10AM to 7PM Eastern / 7AM to 4PM Pacific MON-FRI

    (End-user support is intended for product usage-related inquiries such as playback and export. Limited remote viewing support may be provided if related to Hik-Connect Cloud. Direct support with local networking is not offered. For installation, programming, or troubleshooting, please engage the services of a local professional installer or contractor.)

    Become Our Partner

    Partnership (OEM/ODM): OEMODM.usa@hikvision.com

     

    Technology Partner Program

    Become our Technology Partner

    Visit our Technology Partner Portal

    HEOP Program

    General Info

    Hikvision South Africa‍‍

    9 Eden Road, Waverley Office Park Building 2, Bramley Johannesburg 2090, South Africa

    Reception Tel: +27 877018113 

                              +27 877018111

    Sales Inquiry

    Submit a sales form

    Find a local distributor

    Technical Service

    Tel.:  +27 (0)10 085 8300

    Email: support.sa@hikvision.com

    Submit complaints: Complaints.sa@hikvision.com

    WhatsApp: +27 (0)76 284 4650

    Monday to Friday, 8:00am - 5:00pm GMT+2

    Become Our Partner

    Channel Partner Program

    Become our Channel Partner

    Visit our Channel Partner Portal

    Technology Partner Program

    Become our Technology Partner

    Visit our Technology Partner Portal

    HEOP Program

    General Info

    Hikvision Africa

    (Not include South Africa and Northern Africa)

    9th Floor, One Padmore Place, Georage Padmore Road, Nairobi, Kenya

    Sales Inquiry

    Email: info.kenya@hikvision.com

    Submit a sales form

    Find a local distributor

    Technical Service

    Tel: 254703727545

    Email: support.africa@hikvision.com

    Submit a support form

    Monday to Friday, 9:30am - 6:30pm GMT+3(Kenya Call Center)

    Become Our Partner

    Channel Partner Program

    Become our Channel Partner

    Visit our Channel Partner Portal

    Technology Partner Program

    Become our Technology Partner

    Visit our Technology Partner Portal

    HEOP Program

    General Info

    Hikvision Headquarters

    No.555 Qianmo Road, Binjiang District, Hangzhou 310051, China

    Tel: +86-571-8807-5998

    Zapytania prasowe: prglobal@hikvision.com

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

    Website: https://www.hikvision.com/en/

    Sales Inquiry

    Submit a sales form

    Find a local distributor

     

    Technical Service

    Saturday to Friday 09:00 to 18:00 GMT+2

    Email: support.palestine@hikvision.com

    Become Our Partner

    Channel Partner Program

    Become our Channel Partner

    Visit our Channel Partner Portal

    Technology Partner Program

    Become our Technology Partner

    Visit our Technology Partner Portal

    HEOP Program

    General Info

    Hikvision Malaysia Sdn. Bhd.

    Unit 15-02, Pavilion Embassy Tower B, Kompleks Pavilion Ampang, 200 Jalan Ampang, 50450 Kuala Lumpur.

    Tel: 03-4811 6988

     

    Service Center：

    NO 9-G,Jalan USJ Sentral 3, USJ Sentral Persiaran Subang 147600 Subang Jaya, Selangor

    Tel：+60380119934

     

    Penang Office & Service Center：

    7-02-02, Jalan Ahmad Nor, Pusat Perdagangan Nova Jelutong Jelutong, 11600 Penang, Pulau Pinang

    Tel: +601129894389

     

    Malaysia Johor Office & Service Center：

    No.38, 38A, Jalan Horizon Perdana 1, Horizon Hills, 79100 Nusajaya, Johor, Malaysia

    Tel: +60 7-217 1620

    Sales Inquiry

    Email: sales.my@hikvision.com

    Submit a sales form

    Find a local distributor

    Technical Service

    Email: support.my@hikvision.com

    Submit a support form

    Become Our Partner

    Channel Partner Program

    Become our Channel Partner

    Visit our Channel Partner Portal

    Technology Partner Program

    Become our Technology Partner

    Visit our Technology Partner Portal

    HEOP Program

    General Info

    Zapytania prasowe: prglobal@hikvision.com

    Website: https://www.hikvision.com/en/

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

    Sales Inquiry

    Submit a sales form

    Find a local distributor

     

    Technical Service

    Email: support.cambodia@hikvision.com

    Submit a support form

    Become Our Partner

    Channel Partner Program

    Become our Channel Partner

    Visit our Channel Partner Portal

    Technology Partner Program

    Become our Technology Partner

    Visit our Technology Partner Portal

    HEOP Program

    General Info

    Hikvision Azerbaijan LLC

    Landmark III Building, 90A Nizami Street, Baku, Azerbaijan

    Tel: +994 12 310 13 33

    Email: azerbaijan@hikvision.com

    Sales Inquiry

    Submit a sales form

    Find a local distributor

    Technical Service

    Tel: 994 12 310 13 33

    Email: support.az@hikvision.com

    Submit a support form

    Monday to Friday, 9:00am - 6:00pm GMT+4

    Become Our Partner

    Channel Partner Program

    Become our Channel Partner

    Visit our Channel Partner Portal

    Technology Partner Program

    Become our Technology Partner

    Visit our Technology Partner Portal

    HEOP Program

    General Info

    Hikvision Uzbekistan

    Republic of Uzbekistan, Tashkent city, Yunusabad District,

    Centre-4, 21A, Hikvision Business Centre. 100017

    Узбекистан, Ташкент, Юнусабадский район, Ц-4,

    21A, Бизнес Центр Hikvision. 100017

    Tel: +998-71-205-19-61

    Sales Inquiry

    Email: sales.uz@hikvision.com

    Submit a sales form

    Find a local distributor

     

    Technical Service

    Tel: 998712051961

    Email: support.uz@hikvision.com

    Telegram

    Submit a support form

    Monday to Friday, 9:00am - 6:00pm GMT+5

    Become Our Partner

    Channel Partner Program

    Become our Channel Partner

    Visit our Channel Partner Portal

    Technology Partner Program

    Become our Technology Partner

    Visit our Technology Partner Portal

    HEOP Program

    General Info

    Hikvision Kazakhstan

    Almaty, Kazakhstan. Abish Kekilbayev str. 139

    Tel: +7 (727) 973 06 67,

           + 7 708 973 06 67,

           +7 (727) 395 16 46

    Email: info@hikvision.kz

    Sales Inquiry

    Submit a sales form

    Find a local distributor

    Technical Service

    Email: support.kz@hikvision.com

    Tel: 7 708 9730667

    Telegram

    Submit a support form

    Monday to Friday, 9:00am - 6:00pm GMT+6

    Become Our Partner

    Channel Partner Program

    Become our Channel Partner

    Visit our Channel Partner Portal

    Technology Partner Program

    Become our Technology Partner

    Visit our Technology Partner Portal

    HEOP Program

    General Info

    Hikvision Philippines

    15/F Glas Tower, Opal Road corner Topaz Road and Ruby Road, Ortigas Center, Brgy. San Antonio, Pasig City

    Tel: (02) 8277-4749

    Sales Inquiry

    Email: sales.ph@hikvision.com

    Submit a sales form

    Find a local distributor

    Technical Service

    Email: support.ph@hikvision.com

    Submit a support form

    Become Our Partner

    Channel Partner Program

    Become our Channel Partner

    Visit our Channel Partner Portal

    Technology Partner Program

    Become our Technology Partner

    Visit our Technology Partner Portal

    HEOP Program

    General Info

    Hikvision South Korea

    14-1, Pangyoyeok-ro 192beon-gil, Bundang-gu,

    Seongnam-si, Gyeonggi-do, South Korea 

    Tel: +82-1661-8138 

    Fax: +82-(0)31-731-8812

    Sales Inquiry

    Email: sales.korea@hikvision.com

    Submit a sales form

    Find a local distributor

     

    Technical Service

    Tel: 18115998

    Email: support.korea@hikvision.com

    Kakaoplus

    Submit a support form

    Monday to Friday, 9:00am - 5:30pm GMT+9

    Become Our Partner

    Channel Partner Program

    Become our Channel Partner

    Visit our Channel Partner Portal

    Technology Partner Program

    Become our Technology Partner

    Visit our Technology Partner Portal

    HEOP Program

    General Info

    Hikvision Vietnam

    HIKVISION TECHNOLOGY VIETNAM LLC

    (CÔNG TY TNHH HIKVISION TECHNOLOGY VIETNAM LLC)

    HA NOI: 38th Floor, Keangnam Hanoi Landmark Tower,

    Me Tri Ward, Nam Tu Liem District, Ha Noi City

    HO CHI MINH:  L12A-07, L12a Floor, Vincom Center,

    72 Le Thanh Ton, Ben Nghe Ward, District 1, Ho Chi Minh City

    Hotline: 1900 2810

    Sales Inquiry

    Submit a sales form

    Find a local distributor

     

    Technical Service

    Email: hotro@hikvision.com

    Phone: 19002810

    Submit a support form

    Monday to Saturday, 8:30am - 5:30pm GMT+7

    Become Our Partner

    Channel Partner Program

    Become our Channel Partner

    Visit our Channel Partner Portal

    Technology Partner Program

    Become our Technology Partner

    Visit our Technology Partner Portal

    HEOP Program

    General Info

    Hikvision Indonesia

    APL Tower Lantai 15 Unit T1, T8 & T9

    Jl. Letjen S. Parman Kav. 28, West Jakarta 11470

    Tel: (021) 29339366 / (021) 29337659

     

    Jakarta Service Center

    Jl. Mangga XVII No.9A, Kel, RT.1/RW.12, Duri Kepa, Kebonjeruk, Greenville, Jakarta 11510

    Tel: +62 812 2222 9728

     

    Medan Office and Service Center

    Forum Nine 7th Floor, Jl. Imam bonjol No. 9, Medan Petisah, Medan, Sumatera Utara 20112

    Tel: +6261 8881 5838

     

    Surabaya Office and Service Center

    Pakuwon Center 16th floor, Unit 11, Tunjungan Plaza Superblock. Jl. Embong Malang, No. 1,3,&5, Jawa Timur 60261

    Tel.: +6231 9925 0125

    Sales Inquiry

    Email: Sales.Indonesia@hikvision.com

    Submit a sales form

    Find a local distributor

    Technical Service

    Email: Service.id@hikvision.com

    Hotline/WhatsApp: +62 813 8696 7242

    ChatBot(Indonesian)

    Submit a support form

    Become Our Partner

    Channel Partner Program

    Become our Channel Partner

    Visit our Channel Partner Portal

    Technology Partner Program

    Become our Technology Partner

    Visit our Technology Partner Portal

    HEOP Program

    General Info

    Prama Hikvision India Pvt. Ltd.

    Oberoi Commerz 2, International Business Park,

    18th Floor, Near Oberoi Mall, Off W. E. Highway, Goregaon (East), Mumbai – 400 063.

     

    Tel: +91-22-4041 9900, 2846 9900 

    Web: www.hikvisionindia.com

    Sales Inquiry

    Tel: +91-22-4041 9944, 2846 9944

    Email: sales@pramahikvision.com

    Technical Service

    Tel: 022-33226060; 022-68229999

    Monday to Saturday, 08:45am - 9:00pm GMT+5:30

    Sunday, 09:30am - 06:30pm GMT+5:30

     

    Tel: 1800 222 699(Toll Free)

    Monday to Saturday, 9: 00am - 6:30pm GMT+5:30

     

    Email: support@pramahikvision.com

    WhatsApp number: 8080239999

    Live Chat

    Submit a support form

    General Info

    Hikvision Technology Pte. Ltd.

    Unit 6,17/F., Tower II, Enterprise Square, 9 Sheung Yuet Road, Kowloon Bay, Hong Kong, China

    Email: sales.hk@hikvision.com 

    Technical Support: support.hk@hikvision.com

    Alameda Dr. Carlos d'Assumpção n.ºs 411 e 417, Edifício "Dynasty Plaza", 6.º andar "D-E", Macau, China

     

    HDT International Ltd.

    Unit 1702 Tower 2, Phase 1 Enterprise Square, 9 Sheung Yuet Road, Kowloon Bay, Hong Kong, China

    Sales Inquiry

    Email: sales.hk@hikvision.com

    Submit a sales form

    Find a local distributor

    Technical Service

    Email: support.hk@hikvision.com

    Submit a support form

    Become Our Partner

    Channel Partner Program

    Become our Channel Partner

    Visit our Channel Partner Portal

    Technology Partner Program

    Become our Technology Partner

    Visit our Technology Partner Portal

    HEOP Program

    General Info

    Hikvision Thailand

    202 Le Concorde Building, 8th floor, Room no. 804,

    Ratchadapisek Road, Huaykhwang, Bangkok 10310, Thailand

    Tel: 02-2759949

    Email: sales.thailand@hikvision.com

    Sales Inquiry

    Submit a sales form

    Find a local distributor

     

    Technical Service

    Tel: 66024607013

    Email: support.thai@hikvision.com

    Monday to Friday, 9:00 am - 6:00pm GMT+7

    Submit a support form

    Become Our Partner

    Channel Partner Program

    Become our Channel Partner

    Visit our Channel Partner Portal

    Technology Partner Program

    Become our Technology Partner

    Visit our Technology Partner Portal

    HEOP Program

    General Info

    Hikvision Pakistan

    LAHORE: 8A, Street 15, cavalry ground, Lahore ISLAMABAD:7 Street 33, F8, Islamabad

    KARACHI: Emerald Tower, Office # 1102, 11th Floor, Plot G-19, Block-5, Clifton, Karachi

    ISLAMABAD: House No 7 A , Street 33, F-8/1 Islamabad

    Tel: +92-2135147526

    Sales Inquiry

    Submit a sales form

    Find a local distributor

    Technical Service

    Email: support.pk@hikvision.com

    Technical Support Phone: 0213 8787305

    Saturday to Friday 09:00 to 18:00 GMT+2

    Submit a support form

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    Hikvision Singapore

    438B ALEXANDRA ROAD, #06-04, ALEXANDRA TECHNOPARK TOWER B, SINGAPORE 119968

    Official WhatsApp: 85367948 

    Fax: +65 6684 4717

    Email: channel.sg@hikvision.com

    Sales Inquiry

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    Technical Service

    WhatsApp: +65 8536 7948

    Email: support.sg@hikvision.com

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    Hikvision Japan

    4F,3-8-1Konan,Minato-ku,Tokyo-to 1080075

    108-0075 東京都港区港南3丁目8番1号　住友不動産品川港南ビル4F

    Tel: 03-6718-4916

    Fax: 03-6718-4919

    Sales Inquiry

    Email: sales.jp@hikvision.com

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    Email: support.jp@hikvision.com

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    General Info

    Australia

    Hotline:  +61 1300 976 305

    Sydney office

    46 Brookhollow Ave, Baulkham Hills, NSW 2153

    Melbourne  office

    level 1, 15-17 Glenvale Cres, Mulgrave VIC 3170

    Queensland  office

    Unit 2/3972 Pacific Highway, Loganholme, QLD 4129

    Perth  office

    2/211 Balcatta Rd, Balcatta, WA 6021

    New Zealand

    Auckland Office

    Unit 1B, 93-95 Ascot Avenue, Greenlane, Auckland

    Hotline: 09 217 3127

    Sales Inquiry

    Australia

    Email: salesau@hikvision.com

    New Zealand

    Email: salesnz@hikvision.com

    Submit a sales form

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    Technical Service

    Australia

    Tel: 1300976305

    New Zealand

    Tel: 092173127

    Email: techsupportau@hikvision.com

    Monday to Friday, 9:00am-5:30pm GMT+10

    Monday to Friday, 9:00am-5:30pm GMT+11 (Summer Time)

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    Hikvision Canada

    Toronto Office: 2355 Skymark Avenue, Suite 300, Mississauga, ON, L4W 4Y6

    Montreal Office: 8556 Rte Transcanadienne, Suite 200, St-Laurent, QC H4S 1Z6

    Tel: +1-855-655-9888 (Toll-free)

    Sales Inquiry

    Email: sales.canada@hikvision.com

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    Technical Service

    Tel: +1-855-655-9888(Toll Free)

    Email: techsupport.ca@hikvision.com

    Submit a support form

     

    TECHNICAL SUPPORT CENTRE – HOLIDAY HOURS

    Our Canadian Technical Support Centre is open Monday to Friday from 9:00AM to 8:00PM EST / 6:00AM to 5:00PM PST with the exception of the following days:

    Dec 19: 9:00AM to 7:00PM EST / 6:00AM to 4:00PM PST

    Dec 25: CLOSED

    Jan 1: CLOSED 

     

    Limited End User Support: 

    Monday to Friday, 10:00am - 7:00pm Eastern / 7:00am - 4:00pm Pacific

    (End-user support is intended for product usage-related inquiries such as playback and export. Limited remote viewing support may be provided if related to Hik-Connect Cloud. Direct support with local networking is not offered. For installation, programming, or troubleshooting, please engage the services of a local professional installer or contractor.)

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    Hikvision Panamá

    Oceanía Business Plaza, Torre 100, 16a, Punta Pacífica, Ciudad de Panamá 

    Teléfono: (+507) 836 6276

    Sales Inquiry

    Email: sales.centralamerica@hikvision.com

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    Tel: (+507) 836 6276

    Email: soporte@hikvision.com

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    Hikvision do Brasil

    Praça Professor José Lannes, 40 - 15º andar

    Cidade Monções, São Paulo - SP

    CEP: 04571-030

    Email: channel.brazil@hikvision.com

    Sales Inquiry

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    Technical Service

    Email: suporte.br@hikvision.com

    Monday to Friday, 8:00 am - 8:00 pm GMT-3

    Saturday, 8:00 am - 6:00 pm GMT-3

    Tel: 40204458 para capitais e regiões metropolitanas;

    0800 025 4458 para demais regiões.

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    Hikvision Baltic

    Press Inquiries: prglobal@hikvision.com

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

     

    Estonia

    Jarveotsa tee 50c, 13520 Tallinn, Estonia

    Tel.:  +3726506901

    Website: www.bkeesti.ee

                    www.hikvision.ee

    Latvia

    Pildas iela 15, Riga, Latvia, LV-1035

    Tel: +37166119360 (Riga)

           +37166119363 (Daugavpils)

    Website: www.bklatvia.lv

                    www.hikvision.lv

     

     

     

     

     

    Lithuania

    Pramones pr. 4D, 51329 Kaunas, Lithuania

    Tel: +37037337952 (Kaunas)

           +37052395301 (Vilnius)

           +37067194447 (Klaipeda)

           +37061580900 (Siauliai)

    Website: www.bkgrupe.lt

                    www.hikvision.lt

    Sales Inquiry

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    Technical Service

    Estonia

    Email: hooldus@bkeesti.ee

    Telephone: +372 6090025

    Monday to Friday, 8:30am - 5:00pm UTC+2

    Latvia

    Email: support@bklatvia.lv

    Telephone: +371 66119361

    Monday to Friday, 9:00am - 6:00pm UTC+2

    Lithuania

    Email: pagalba@hikvision.lt

    Telephone: +370 64446999

    Monday to Friday, 8:00am - 5:00pm UTC+2

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    Hikvision Benelux

    Press Inquiries: prglobal@hikvision.com

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

     

    Belgium and Luxembourg

    Neringenweg 44, 3001 Heverlee, Belgium

    Email: info.bnl@hikvision.com

    Netherlands

    Dirk Storklaan 3, 2132 PX Hoofddorp, The Netherlands

    Email: info.bnl@hikvision.com

    Sales Inquiry

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    Technical Service

    Email: support.bnl@hikvision.com

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    Hikvision DACH

    Press Inquiries: prglobal@hikvision.com

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

     

    Germany

    Wilhelm-Fay-Str. 32B

    65936 Frankfurt am Main

     

    Emanuel-Leutze-Str. 8

    40547 Düsseldorf

     

    Röntgenstr. 40a

    86368 Gersthofen

     

     

     

     

    Austria

    Hikvision Deutschland GmbH

    Johann Steinböck Str. 2/202

    2345 Brunn Am Gebirge

     

    Switzerland

    Hikvision Deutschland GmbH

    Bösch 80A

    6331 Hünenberg

    Sales Inquiry

    Email: sales.dach@hikvision.com

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    Find a local distributor

    Find a online dealer

    Alarm receving center partners

    Technical Service

    Email: support.dach@hikvision.com

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    Hikvision Czech & Slovakia

     

    Press Inquiries: prglobal@hikvision.com

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

     

    Hikvision Czech Republic

    Vyskočilova 1410/1, 140 00 Praha 4 – Michle, Czech Republic

    Tel: +420 29 6182640

    Email: info.cz@hikvision.com   

    Hikvision Slovakia

    Dúbravská cesta 1793

    84104 Karlova Ves, Slovakia

    Sales Inquiry

    Submit a sales form

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    Technical Service

    Email: support.eu@hikvision.com

    Submit a support form

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    Become our Channel Partner

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    General Info

    Hikvision France

    1 rue Galilée, 93160 Noisy le Grand, France

    Tel: +33(0)1-85-330-450 

    Fax: +33(0)1-85-330-443

    Email: info.fr@hikvision.com

     

    Press Inquiries: prglobal@hikvision.com

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

    Sales Inquiry

    Submit a sales form

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    Technical Service

    Email: support.fr@hikvision.com

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    General Info

    Hikvision Hungary KFT

    1031 Budapest, Reichl Kálmán utca 8.

    Graphisoft Park, South Park, Block C, 1st Floor.

    Email: info.hu@hikvision.com

     

    Press Inquiries: prglobal@hikvision.com

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

    Sales Inquiry

    Submit a sales form

    Find a local distributor

    Technical Service

    Email: support.eu@hikvision.com

    Submit a support form

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    Hikvision Israel

    15 Hahagana st. Or Yehuda

    Tel: +972-79-5555590

    Email: info.il@hikvision.com

     

    Press Inquiries: prglobal@hikvision.com

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

    Sales Inquiry

    Email: sales.il@hikvision.com

    Submit a sales form

    Find a local distributor

    Technical Service

    Email: support.il@hikvision.com

    Submit a support form

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    Become our Channel Partner

    Visit our Channel Partner Portal

     

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    General Info

    Press Inquiries: prglobal@hikvision.com

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

     

    Hikvision Denmark

    Skagensgade 39, 2630 Taastrup, Denmark

    E-mail: nordic.eu@hikvision.com

     

    Hikvision Norway

    Gneisveien 8, 2020 Skedsmokorset, Norway

    E-mail: nordic.eu@hikvision.com

     

     

     

     

    Hikvision Finland

    Karaportti 5, 02610 ESPOO, Finland

    E-mail: nordic.eu@hikvision.com

     

    Hikvision Sweden

    Varüvägen 9, 125 30 Älvsjö, Sweden

    Email: nordic.eu@hikvision.com

    Sales Inquiry

    Submit a sales form

    Find a local distributor

    Technical Service

    E-mail: nordic.eu@hikvision.com

    Submit a support form

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    Hikvision Romania

    Riverside Tower, Splaiul Independentei 291-293, District 6, 060042, Bucharest

    Email: marketing.ro@hikvision.com 

     

    Press Inquiries: prglobal@hikvision.com

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

    Sales Inquiry

    Submit a sales form

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    Find a distributor of commercial display

    Technical Service

    Email: support.ro@hikvision.com

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    Hikvision Russia

    125315, Russian Federation, Moscow, Leningradsky prospect, 72, building 4, floor 9.

    125315 г. Москва, Ленинградский пр-т, д.72, корп. 4, этаж 9.

    Tel: +7-495-669-67-99

    Email: hikvision.ru@hikvision.com

    Technical Service

    Email: support.ru@hikvision.com

    Phone: 8(800)500-88-78 (24/7 excluding public holidays)

    More Contact Info

    General Info

    Hikvision Iberia

    Press Inquiries: prglobal@hikvision.com

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

     

    Almazara, 928760 Tres Cantos (Madrid), Spain

    Tel: +34 91 737 16 55

    Fax: +34 918 058 717

    Email: info.es@hikvision.com

     

    Delegación de Barcelona

    Ctra. L’Hospitalet 147-149. Edificio CityParc – Berlín, Planta 3ª, 08940 Cornellà de Llobregat (Barcelona), España

    Tel: +34 91 737 16 55

    Email: info.es@hikvision.com

    Sales Inquiry

    Enviar consulta de ventas

    Encontrar un distribuidor

    Encontrar un distribuidor HiWatch

    Technical Service

    Email: support.es@hikvision.com

    Enviar un formulario de soporte

    Become Our Partner

    Programa Channel Partner

    Visita el nuestro Channel Partner Portal

    Torna-te nosso Channel Partner

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    General Info

    Hikvision Italy

    Via Abruzzo 12, 31029 Vittorio Veneto, Treviso, Italy

    Email: info.it@hikvision.com

     

    Press Inquiries: prglobal@hikvision.com

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

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    Submit a sales form

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    Technical Service

    Email: support.it@hikvision.com

    Submit a support form

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    Hikvision Middle East & Africa

    24th floor, Uptown Tower, Uptown Dubai, PO Box 337777, Dubai, UAE

    Tel: +971-4-4432090 / +971-4-8816057

    Marketing/PR: marketing.mena@hikvision.com

    Sales Inquiry

    Email: salesme@hikvision.com

    Submit a sales form

    Find a local distributor

    Find a local distributor of HiLook

    Technical Service

    Email: support.mena@hikvision.com

    ChatBot(Arabic)

    Submit a support form

     

    Bahrain

    Tel: 80004765

    Sunday to Thursday, 10:00 - 01:00 GMT+3

    Friday to Saturday, 10:00 - 19:00 GMT+3

    Kuwait

    Tel: 22069147

    Sunday to Thursday, 10:00 - 01:00 GMT+3

    Friday to Saturday, 10:00 - 19:00 GMT+3

    Saudi Arabia

    Tel: 8008501022

    Sunday to Thursday, 10:00 - 01:00 GMT+3

    Friday to Saturday, 10:00 - 19:00 GMT+3

    Tunisia

    Sunday to Thursday, 08:00 - 11:00 GMT+1

    Friday to Saturday, 08:00 - 17:00 GMT+1

    UAE & Yemen

    Tel: 80008600007

    Sunday to Thursday, 11:00 - 02:00 GMT+4

    Friday to Saturday, 11:00 - 20:00 GMT+4

    Jordan

    Tel: 064296198

    Sunday to Thursday, 10:00 - 01:00 GMT+3

    Friday to Saturday, 10:00 - 19:00 GMT+3

    Morocco

    Tel: 0520875469

    Email: support.ma@hikvision.com

    Monday to Friday, 09:00 -18:00 GMT +3

    Iraq

    Tel: 06626 1222

    Email: levant.support@hikvision.com

    Saturday to Thursday, 09:00 -18:00 GMT +3

    Oman

    Tel: 80079991

    Sunday to Thursday, 11:00 - 02:00 GMT+4

    Friday to Saturday, 11:00 - 20:00 GMT+4

    Become Our Partner

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    Hikvision Qatar

    8th floor, Al Muraikh Tower, Building 22, Street 821, Zone 18, Old Salata, Doha, Qatar

    Tel: 00974-44835592

    Email: operation.qatar@hikvision.com

    Sales Inquiry

    Submit a sales form

    Find a local distributor

    Technical Service

    Email: support.mena@hikvision.com

    Tel: 00800101240

    Sunday to Thursday, 10:00 - 01:00 GMT+3

    Friday to Saturday, 10:00 - 19:00 GMT+3

    Submit a support form

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    İSTANBUL MERKEZ:

    Fatih Sultan Mehmet Mah. Poligon Cad. Buyaka 2 Sitesi, 3 Blok, 8C 102, ÜMRANİYE / İSTANBUL / TÜRKİYE.

    Tel.: +90 216 521 70 70 (71/72/73/74)

    Fax : +90 216 521 70 75

    ANKARA ŞUBESİ: 

    Mustafa Kemal Mah. Tepe Prime İş Merkezi, No.: 266, B Blok Kat:18 Kapı No: 132-133, ÇANKAYA / ANKARA / TÜRKİYE.

    Tel.: +90 312 220 34 25

    Sales Inquiry

    Email: sales.tr@hikvision.com

    Submit a sales form

    Find a local distributor

    Find a local distributor of HiLook

    Technical Service

    Tel: 02169001933

    Email: support.tr@hikvision.com

    RMA / Onarim Merkezi : RMA.TR@hikvision.com

    Monday to Friday 09:00 to 18:00 GMT+3 

    Submit a support form

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    Hikvision Morocco

    92,BD D'ANFA 7EME ETG,Casablanca, Morocco

    Tel: +212 (0) 808 560 478

    Email: support.ma@hikvision.com

    Sales Inquiry

    Submit a sales form

    Find a local distributor

    Technical Service

    Tel: 0520875469

    Email: support.ma@hikvision.com

    Monday to Friday 09:00 to 18:00 GMT +3

    Become Our Partner

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    General Info

    Hikvision Egypt

    Office 202- South building, Better home, Cairo Business Plaza, New Cairo, Cairo, Egypt

    Telephone: +20223066117

    Sales Inquiry

    Email: sales.eg@hikvision.com

    Submit a sales form

    Find a local distributor

    Find a local distributor of HiLook

    Technical Service

    Tel: 0800 888 8888

    Email: support.mena@hikvision.com

    Sunday to Thursday, 09:00 - 24:00 GMT+2

    Friday to Saturday, 09:00 - 18:00 GMT+2

    Submit a support form

    Become Our Partner

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    Become our Channel Partner

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    General Info

    Hikvision Kuwait

    Shayma tower, Murgab, Block 3, Plot 8A + 8B 10th floor, Kuwait City. 

    Sales Inquiry

    Submit a sales form

    Find a local distributor

    Technical Service

    Email: operation.qatar@hikvision.com

    Sunday to Thursday, 09:00 - 24:00 GMT+3

    Friday to Saturday, 09:00 - 18:00 GMT+3

    Become Our Partner

    Channel Partner Program

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    General Info

    Hikvision Adriatic

    Press Inquiries: prglobal@hikvision.com

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

     

    Belgrade office

    Trg prijateljstva Srbije i Kine 4

    11070 Novi Beograd, Serbia

    Email: adriatic-malta@hikvision.com

     

     

     

     

     

     

    Zagreb office

    Vrbanjska 4, 10000 Zagreb, Croatia 

    Email: adriatic-malta@hikvision.com

    Sales Inquiry

    Email: adriatic-malta@hikvision.com

    Submit a sales form

    Find a local distributor

    Technical Service

    Email: support.eu@hikvision.com

    Submit a support form

    Become Our Partner

    Channel Partner Program

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    Hikvision Greece & Cyprus

    Leoforos Pentelis 104 & Metamorfoseos 1, Chalandri, Athens, 152 34, 1st Floor

     

    Press Inquiries: prglobal@hikvision.com

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

     

    Sales Inquiry

    Email: sales.eu@hikvision.com

    Submit a sales form

    Find a local distributor

    Find a distributor of commercial display

    Find a distributor of HiWatch

    Technical Service

    Email: support.eu@hikvision.com

    Submit a support form

    Become Our Partner

    Channel Partner Program

    Become our Channel Partner

    Visit our Channel Partner Portal

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    Hikvision Bulgaria

    Dirk Storklaan 3, 2132 PX Hoofddorp, The Netherlands

    Tel: +31-23-5542770

    Fax: +31-23-5631112

     

    Press Inquiries: prglobal@hikvision.com

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

    Sales Inquiry

    Email: sales.eu@hikvision.com

    Submit a sales form

    Find a local distributor

    Find a distributor of HiWatch

    Find a distributor of commercial display

    Technical Service

    Email: support.eu@hikvision.com

    Submit a support form

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    Hikvision Portugal

    Av. José Malhoa 16B, 1070-159 Lisboa, Portugal

    Tel: +34 91 737 16 55

    Fax: +34 918 058 717

    Email: info.es@hikvision.com

     

    Press Inquiries: prglobal@hikvision.com

    HSRC (Hikvision Security Response Center): HSRC@hikvision.com

    Sales Inquiry

    Enviar consulta de ventas

    Encontrar un distribuidor

    Encontrar un distribuidor HiWatch

    Technical Service

    Email: support.es@hikvision.com

    Enviar un formulario de soporte

    Become Our Partner

    Channel Partner Program

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    Gustavo Mejía Ricart, Torre MM 301. Distrito Nacional, Santo Domingo 

    Numero de contacto WhatsApp: 1+ 829-217-0022

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    Email: latam.sales@hikvision.com

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    Tel: 809 18493360013

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    9th floor, Blas parera 51, Florida Vicente lopez, Buenos Aires – Argentina

    Teléfono: (+54) 115 168 5739

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    Teléfono: (+54) 115 168 5739

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    Hikvision Peru Closed Stock Company

    La oficina 1001-A，Av. Enrique Canaval y Moreyra N° 480，distrito de San Isidro, Lima, Peru

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    Email: latam.sales@hikvision.com

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    Tel: (+51) 1708 7222

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    Av. Apoquindo 3076 of 202 y 302, Las Condes, Santiago, Chile

    Contacto de Call Center: (+56) 229 381 016

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    Email: latam.sales@hikvision.com

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    Tel: (+56) 229 381 016

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    WhatsApp: +593 93 928 9440

    GUAYAQUIL

    Av. Juan Tanca Marengo y Joaquín Orrantia. Ciudad del Sol, Guayaquil, Piso 3 oficina 301

    QUITO

    Edificio Argentum, Av. de los Shyris 3571, Quito 170135 / piso 16 / oficina 1601

    Teléfono: (+593) 180-000-1237 

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    Teléfono: (+593) 180-000-1237 

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    Urbanización Los Palos Grandes, Torre Parque Cristal, piso 5, Nivel 599, oficina 10. Jurisdicción del Municipio Chacao, Distrito Sucre del Estado Miranda. Caracas, Venezuela.

    Teléfono: (+58) 080 010 29300

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    Tel: (+58) 080 010 29300

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    3ra avenida 10-80 zona 10, Edificio Forum Zona Viva Torre 2 Of. 1101.

    Contacto: (+502) 2376 1954

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    Tel: (+502) 2376 1954

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    Monday to Friday, 7:00am - 7:00pm GMT-5

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    Office 13B, Park Plaza, San Juan XXIII Nro. 1815 esq. Juan Max Boettner, Barrio Manorá, Ciudad de Asunción, Paraguay.

    Email: jazmin.acuna@hikvision.com(Marcom Team)

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    Email: latam.sales@hikvision.com

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    Tel: (+595) 009 800 110 077

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    Monday to Friday, 7:00am - 7:00pm GMT-5

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    General Info

    1103, World Trade Center,Av.Luis A. De Herrera 1248 de esta ciudad, Montevideo, Uruguay

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    Email: latam.sales@hikvision.com

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    Tel: (+598) 000 416 204 1560

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    Monday to Friday, 7:00am - 7:00pm GMT-5

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    Hikvision Bangladesh

    Bti Landmark tower-7th floor, Gulshan-1, Dhaka, Bangladesh

    Website: https://www.hikvision.com/en/

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    Technical Support Email: support.bd@hikvision.com

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    Monday to Friday, 10:00am - 12:00pm, 13:30pm - 17:30pm GMT+8

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    Hikvision Nepal

    BAS plaza, 5th Floor, Pani Tanki Chowk, New Baneshwor, Kathmandu

    Website: https://www.hikvision.com/en/

    Sales Inquiry

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    Technical Support Email: support.np@hikvision.com

    Tel: 9822299995

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    Monday to Friday, 10:00am - 12:00pm, 13:30pm - 17:30pm GMT+8

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    Hikvision Sri Lanka

    Hikvision Sri Lanka, Level 2A, Parkland 1, #33, Park St, Colombo 00200

    Website: https://www.hikvision.com/en/

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    Technical Support Email: support@hikvision.lk

    Tel: 94740964446 (WhatsApp)

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    Monday to Friday, 10:00am - 12:00pm, 13:30pm - 17:30pm GMT+8

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    Основная информация

    Hikvision Azerbaijan LLC

    Адрес: Nizami 90A str, Landmark III, 14th floor

     

    Hikvision Kazakhstan LLP

    Адрес: г. Алматы, ул. Абиш Кекилбайулы, 139, г.Астана, ул.Иманбаевой 8/2, 7эт, 3 каб

    Hikvision Tashkent FE LLC

    Городской номер +99871 2335550

    Адрес: 100017, Республика Узбекистан, город Ташкент, Юнусабадский район, массив Ц-4, дом 21 A

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