Malls serve a variety of purposes in local neighborhoods. Because of that, they accommodate heavy traffic of both customers and employees every day. Today, mall staff has the added challenge of helping crowds maintain safe social distancing to minimize undue risks. That’s why Hikvision created a tailored solution for malls that can be applied effectively for flow control and precise contact distance detection, contributing to a safer environment and better shopping experience for customers.


Easy and Dynamic Flow Control
Easy and intuitive customer flow management with market-proven people counting technology


Multi-Site Temperature Screening
A variety of products and measures for safe and efficient temperature screening in all areas


Fully Touch-Free Access
Embedded facial recognition for hands-free access authentication in key areas


Highly Centralized Management
Instant visualization of emergency events and overall statistics for situational awareness



     Mall Entrance

Store Entrances


Control Room

Store Entrances


Temperature Screening & Employee Attendance

For the entrances of individual shops, Hikvision’s MinMoe terminals can be applied for temperature screening and mask detection. This popular face recognition terminal can be used for employment attendance, contributing to convenient and efficient employee management. 


Recommended Products: 

  • Temperature screening and mask detection with MinMoe terminals: DS-K1T671TM-3XF
Store Entrances


Social Distancing & Area Popularity Analytics

For counters where there might be long queues, social distancing compliance is vital. Dual-lens cameras can measure the distance between people accurately and generate auto-alarms when they get too close together. Queue management cameras trigger notifications to front desk managers when a long queue builds up and too many people gather together, facilitating measures to keep less people in the waiting zone and elevate customer experience.


Recommended Products: 

  • Interpersonal distance control with dual-lens cameras: DS-2CD6825G0/C-I(V)(S)
  • Queue management with 7-series IP cameras
Store Entrances


Powerful Data Visualization and Centralized Management

Mall managers and security staff can view statistics and records of all connected areas in real time, including statistics of temperature and mask status, employee attendance reports, and multi-site flow control status. Centralized management facilitates the pooling and coordination of resources and reduces repeated efforts for steady and efficient mall operations.


Recommended Products:

*Hikvision’s temperature screening products are designed for the detection of skin-surface temperatures so as to achieve rapid preliminary screening in public areas. Actual core body temperatures should be further confirmed using clinical measurement devices. Under any circumstances, it is highly recommended to use Hikvision’s temperature screening products in accordance with local laws and regulations.



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