The Hik-ePartner App is a handy management platform where installers can get easy access to all Hikvision product information, promotions, how-to documents and videos, marketing handouts. The intuitive interfaces and versatile security smart tools offer user-friendly experience while enhancing the daily operations.


Installers will love how the Hik-ePartner App helps security business run better every day!

Key features


Handy product serches


  Easy product search, download and forwarding with well-organized and presented specifications, HD images and videos

•  Detailed product comparison of the same category to help make smarter choices

  Save all your preferred items to the Favorite List and find them easily when needed

•  Quick downloadof rich product marketing material package which your customers can use for localized marketing


Everything new at your fingertips


  Get the latest well-classified Hikvision news, such as promotion videos, new product releases, marketing handouts, and One Swipes (intuitive sales guides), – anywhere and at any time

•  Save and share interesting and useful information with your friends via popular social media


Effortless installation with extensive how-to documents and videos 


  Get useful installation and operation guidance via a comprehensive database of how-to videos and documents

•  The additional parameter and specifications calculating tool enables you to choose the most suitable products to enhance your efficiency

•  Smart tools to help with faster installation and configuration, for example, password reset tool


Engaging installer rewards program


  Win points via a variety of engagement activities including scanning product SN codes, completing new user registration, profile completion, inviting new installer friends, daily check-in, joining our fun quiz, research, lucky draw, and more

•  Redeem diversified Hikvision gifts, including Hikvision products and payment vouchers


Diversified promotions with push notifications


  Find out about all the latest Hikvision online and offline sales promotions to save money 

•  A lot of benefits available in the online promotion center, including favorable prices for new product pre-order, product sample application, double discount, lucky draw, and more


Seamless linkage with Hik-ProConnect App


  Your Hik-ProConnect and Hik-ePartner accounts can be easily integrated with each other, adding to management efficiency and flexibility

•  Points will be accumulated in the two bound account and you can choose to redeem gifts in either account

•  Enjoy more value-added services with one account for both Apps

App download

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  • Scan and download the Hik-ePartner App
  • Scan and download the Hik-ePartner App

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