Latest News
Topic
All
Partners
Awards
Thermal
AI
ColorVu
Events
Alarm
ESG
PanoVu
Access control
Traffic management
Solution
Perimeter protection
LED
Temperature screening
MinMoe
Software
Deepinview cameras
8K
DVR
Video intercom
Video intercom
Year
All
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
Search news
Cancel
Topic
All
Partners
Awards
Thermal
AI
ColorVu
Events
Alarm
ESG
PanoVu
Access control
Traffic management
Solution
Perimeter protection
LED
Temperature screening
MinMoe
Software
Deepinview cameras
8K
DVR
Video intercom
Video intercom
Year
All
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
초기화
제출

Shorten your checkout lines to enhance your customer experience

 

Today’s shoppers have less time than ever to get their grocery shopping done, and they expect a fast and easy purchasing experience. 그렇다면 어떻게 대기 시간을 최소화하고 늘어나는 계산 대기줄에 빠르게 대응할 수 있을까요? Intelligent queue detection technology could be the answer. 

 

Long checkout lines are damaging customer relationships 
Waiting to pay is a huge problem for retailers and shoppers alike. Customers who find themselves in a seemingly endless line may grow intensely frustrated, to the point that they abandon the store. 

 

In fact, a recent study from Forrester Research and Digimarc(1) stated that long lines are one of the main reasons for shopping abandonment. To avoid wasting time, more than half of shoppers will spend less money in a store, or even walk away entirely. 

 

Shorten your lines with queue detection technology
To tackle this problem, many forward-thinking retailers are using queue detection technology to keep track of lines in real time during the checkout process. 

 

Queue detection technology uses cameras to count the number of people in a line, to a predetermined threshold. Once the threshold of customers has been reached, and if more customers are continuing to wait, the system alerts store management to open new checkouts. 

 

New customers, increased revenues and smarter staffing
Given the importance that customers place on a fast checkout process, reducing wait times is a key investment opportunity. Retailers that boost checkout efficiency can not only please their existing customers, but also entice new customers who may have avoided shopping there previously. 

 

Customers may also spend more money if checkout is faster. In a study by Oracle(2) , 94% of respondents stated that they buy food and beverages at sporting events – and 58% of these respondents said they would spend even more money if they didn’t have to wait in lines.

 

What’s more, over time, queue detection technology can enable managers to improve the operational efficiency of a store. Armed with new insight into the typical throughput of customers at different times, managers can scale staffing levels up and down accordingly. 

 

Hikvision: the market leader in queue detection
Hikvision’s market-leading queue detection technology is purpose-built to offer cutting-edge flow analysis to retail outlets, including supermarkets, exhibition halls, chain stores and any situation where waiting to pay is required. Embedded into our high definition cameras, and powered by Deep Learning algorithms, this easy-to-use technology is highly accurate at counting people, and can even recognize different individuals and their specific dwell time. Store management can set thresholds for the maximum number of people in an area – be it the checkout, or elsewhere – as well as for the longest stay duration of a single person. Once a threshold is exceeded, the system will immediately alert managers so they can take appropriate action.

 

For more information about Hikvision’s industry-leading queue detection and store video security technologies, or to discuss how our intelligent retail solutions could support your business, please contact us at overseasbusiness@hikvision.com, or visit Hikvision Retail Solution Page.

 

(1) https://www.digimarc.com/resources/forrester-study
(2) https://go.oracle.com/LP=81363?elqCampaignId=176486&src1=:eng:gbc:ie::SotFOraclePR

Newsroom

Explore the latest news, customer stories, and industry insights from Hikvision

Hikvision.com은 웹사이트가 작동할 수 있도록 엄격히 필요한 쿠키 및 관련 기술을 사용합니다. 귀하의 동의 하에 당사는 쿠키를 사용하여 트래픽 수준 및 기타 지표를 관찰 및 분석/ 타깃 광고 표시/귀하의 위치에 따라 광고 표시/웹 사이트 콘텐츠 맞춤화를 수행하고자 합니다. 자세한 내용은 쿠키 정책을 참조하십시오.

문의하기
Hik-Partner Pro close
Hik-Partner Pro
Security Business Assistant. At Your Fingertips. Learn more
Hik-Partner Pro
Scan and download the app
Hik-Partner Pro
Hik-Partner Pro
back to top

Get a better browsing experience

You are using a web browser we don’t support. Please try one of the following options to have a better experience of our web content.