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Dear customer,
According to the security regulations, we are unfortunately unable to process password reset/unbind requests for installers or end users;
1. If you are an end user, please contact your direct service provider to help you with password reset/unbind . If you are unable to find them, please contact our local distributors.
2. If you are an installer or professional service provider , please submit password reset/unbind cases through Hik Partner Pro.
Thank you for your understanding and cooperation.
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