Notice on the Discontinuation of iVMS-4500 Software and HiDDNS Service

Global

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Asia

Europe

Oceania

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Latin America

North America

Middle East and Africa

Dear customer,

Thank you for your long-term support to Hikvision.
Hikvision plans to discontinue the iVMS-4500 software and HiDDNS service from February 15, 2022. We sincerely apologize for the inconvenience caused to you.

The impact of the service discontinuation: the www.hiddns.com website will be closed. The HiDDNS domain service cannot be used. The iVMS-4500 installed on the mobile phone can continue to be used but cannot be upgraded.

As alternative solutions, Hikvision has launched Hik-Connect App in 2016 and Hik-ProConnect platform in 2020. We will continue to upgrade these products according to user needs and feedback.

If you are an end-user who is using iVMS-4500 App and HiDDNS services, you can add the device to Hik-Connect for further use.
Click here to view the introduction of Hik-Connect.
Click here to see how to add devices to Hik-Connect.
Access the following link to download Hik-Connect App: https://appstore.hikvision.com. You can also scan the following QR code to download.

If you are an installer who is using iVMS-4500 App and HiDDNS services, you can add devices to Hik-ProConnect portal and App to provide remote operation, maintenance and management services for your customers.
Click here to view the introduction of Hik-ProConnect.
Click here to see how to add devices to Hik-ProConnect.
Visit Hik-ProConnect Portal: www.hik-proconnect.com.
Download Hik-ProConnect App: https://appstore.hikvision.com. You can also scan the following QR code to download.