What is Hik-ProConnect?


Hik-ProConnect is an online device & service management platform for professional installers and security service providers.

  • プロアクティブなシステムの健康監視
  • リモート設定・メンテナンス
  • クイック設置ツール
  • デバイス間のフレキシブルな連携
  • 直感的な Web ポータル & モバイルアプリ

Rely on integrated security systems that create streamlined operational workflow and powerful remote maintenance capability. Learn more about Hik-ProConnect today.

Whether it's for installation or maintenance, with Hik-ProConnect in place, security teams can manage multiple sites with power and efficiency. It creates a streamlined operational workflow and provides powerful remote maintenance capability, which can significantly reduce the service providers' costs and therefore increase your company's efficiency.

Reduced installation time


Reduced installation time

Security service providers can set up and configure devices quickly with:


  • Batch configuration tools
    Set up multiple devices at once for activation, IP assignment, time sync or parameter configuration using the batch configuration tool via app or portal
  • Cloud P2P technology
    Enable quicker and easier setups without traditional port forwarding
  • Simple device hand-over
    Hand over sites and devices to the end user’s Hik-Connect account by inviting site owners in the Hik-ProConnect app or portal

Intuitive web portal & mobile app


Intuitive web portal & mobile app

Security teams can manage all sites and devices with convenient tools:


  • Hik-ProConnect app
    Supporting on-site device installation and remote configuration without the need of a laptop
  • Hik-ProConnect portal
    Providing every detail of all sites and devices and service management including value-added services

Converged security devices


Remote configuration and maintenance

Security service providers can reduce on-site visits via the tools listed below after obtaining end users’ authorization:


  • Remote device configuration
    One click calls the web configuration of the device for further operation via Cloud P2P technology
  • Preview and playback
    Check the live feed, play back footage, and download videos remotely
  • Remote device restart or password reset
    One click resets the device password and quickly restarts a crashed device by restarting the port or the switch


Converged security devices

The Hik-ProConnect solution allows:


  • Various devices work together as one system
    Including cameras, recorders, security control panels, access control and video intercom devices, and doorbells
  • Flexible linkage across devices
    Flexibly create workflows for different event types, time schedules, and triggered actions according to specific security scenarios

Intuitive web portal & mobile app


Proactive system health monitoring

Security service managers can reduce site visits, saving time and costs with:


  • Intuitive dashboard
    Monitor the system health status of multiple sites remotely, using simple and reliable platform
  • Real-time device abnormality notification
    Get notified about site issues in a timely manner; identify and even resolve issues remotely on the platform
  • Regular exception reports
    Receive reports at regular and customizable intervals, and supports choosing recipient email addresses, language, and more
Converged security devices


Site & roles management

Security managers can streamline management flow with enhanced efficiency using:


  • Customizable sub-accounts and permissions
    Supports customizing permissions and distributes to team members as needed 
  • Traceable operation logs
    Operation done by security service providers within 90 days can be recorded for further analysis

Open integration

Hik-ProConnect features open integration capabilities for a wide variety of partnerships. Whether it's alarm receiving centers (ARC), third-party VSaaS vendors, or cloud-based time-attendance vendors – everyone can find a solution with Hikvision. Here's a sample of what we offer:

Partner success stories

Learn more about Hikvision's integration solutions for partners from our Technical Partner Portal (tpp.hikvision.com -> INTEGRATION) or contact your local Hikvision team.

More features
Cloud-based attendance solution
Hosted service
Guaranteed system security
Cloud time-attendance

This cloud-based attendance solution from Hik-ProConnect offers more flexibilities to attendance management, enabling security service providers to create recurring revenue while reducing time and costs. They can:


  • Expand business scope to include a one-stop attendance management solution
  • Deploy access control devices easily using cloud P2P technology without port forwarding
  • Create cloud based attendance systems with one click and hand over to end-users
  • Configure and maintain the attendance module remotely and efficiently
Cloud time-attendance


Users can benefit greatly from hosted service features (VSaaS, video security as a service), as Hik-ProConnect is a cloud-based device & service management platform.


  • このソリューションは非常にフレキシブルでスケーラブルであるため、初期投資を最小限に抑えることができ、稼働するサイトが増えてもシステムを簡単に拡張することができます
  • クラウドベースのソフトウェアにより、セキュリティシステムが常時最新の状態に保たれます
Cloud time-attendance


Hik-ProConnect は業界最先端の標準規格やプロトコルを取り入れ、非常に高い安全性と信頼性を実現しています。 



  • TLS/SSL プロトコルによる非公開かつ安全なデータ伝送
  • ユーザー定義の AES 暗号化キーによるストリームの暗号化
  • DDoS 保護、クラウドファイアウォール、署名の確認

CSA STAR、ISO 29151、ISO 27001 認証を取得し、SOC2 に準拠した EZVIZ クラウドプラットフォームを基盤としています。



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