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Find a distributor of commercial display

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Email: support.eu@hikvision.com

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Hikvision Headquarters

No.555 Qianmo Road, Binjiang District, Hangzhou 310051, China

Tel: +86-571-8807-5998

Press Inquiries: prglobal@hikvision.com

HSRC (Hikvision Security Response Center): HSRC@hikvision.com

Website: https://www.hikvision.com/en/

Sales Inquiry

Technical Support Email: support@hikvision.com

Technical Service

שירות מקוון

Monday to Friday, 10:00am - 12:00pm, 13:30pm - 17:30pm GMT+8

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Hikvision Africa

(Not include South Africa and Northern Africa)

9th Floor, One Padmore Place, Georage Padmore Road, Nairobi, Kenya

Sales Inquiry

Email: wangchengbin@hikvision.com

Technical Service

Tel: 254703727545

Email: support.africa@hikvision.com

Monday to Friday, 9:30am - 6:30pm GMT+3(Kenya Call Center)

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Hikvision South Africa‍‍

9 Eden Road, Waverley Office Park Building 2, Bramley Johannesburg 2090, South Africa

Reception Tel: +27 877018113

+27 877018111

Sales Inquiry

Technical Service

Tel: +27 (0)10 085 8300

Email: support.sa@hikvision.com

WhatsApp: +27 (0)76 284 4650

Monday to Friday, 8:00am - 5:00pm GMT+2

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Hikvision Headquarters

No.555 Qianmo Road, Binjiang District, Hangzhou 310051, China

Tel: +86-571-8807-5998

Press Inquiries: prglobal@hikvision.com

HSRC (Hikvision Security Response Center): HSRC@hikvision.com

Website: https://www.hikvision.com/en/

Sales Inquiry

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Saturday to Friday 09:00 to 18:00 GMT+2

Email: support.palestine@hikvision.com

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Hikvision Malaysia Sdn. Bhd.

Unit 15-02, Pavilion Embassy Tower B, Kompleks Pavilion Ampang, 200 Jalan Ampang, 50450 Kuala Lumpur.

Tel: 03-4811 6988

Service Center：

NO 9-G,Jalan USJ Sentral 3, USJ Sentral Persiaran Subang 147600 Subang Jaya, Selangor

Tel：+60380119934

Penang Office & Service Center：

7-02-02, Jalan Ahmad Nor, Pusat Perdagangan Nova Jelutong Jelutong, 11600 Penang, Pulau Pinang

Tel: +601129894389

Malaysia Johor Office & Service Center：

No.38, 38A, Jalan Horizon Perdana 1, Horizon Hills, 79100 Nusajaya, Johor, Malaysia

Tel: +60 7-217 1620

Sales Inquiry

Email: sales.my@hikvision.com

Technical Service

Email: support.my@hikvision.com

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Press Inquiries: prglobal@hikvision.com

Website: https://www.hikvision.com/en/

HSRC (Hikvision Security Response Center): HSRC@hikvision.com

Sales Inquiry

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Email: support.cambodia@hikvision.com

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Hikvision Azerbaijan LLC

Landmark III Building, 90A Nizami Street, Baku, Azerbaijan

Tel: +994 12 310 13 33

Email: azerbaijan@hikvision.com

Sales Inquiry

Technical Service

Tel: 994 12 310 13 33

Email: support.az@hikvision.com

Monday to Friday, 9:00am - 6:00pm GMT+4

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Hikvision Uzbekistan

Republic of Uzbekistan, Tashkent city, Yunusabad District,

Centre-4, 21A, Hikvision Business Centre. 100017

Узбекистан, Ташкент, Юнусабадский район, Ц-4,

21A, Бизнес Центр Hikvision. 100017

Tel: +998-71-233-55-50

Sales Inquiry

Email: sales.uz@hikvision.com

Technical Service

Tel: 998712335550

Email: support.uz@hikvision.com

Monday to Friday, 9:00am - 6:00pm GMT+5

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Hikvision Kazakhstan

Almaty, Kazakhstan. Abish Kekilbayev str. 139

Tel: +7 (727) 973 06 67,

+ 7 708 973 06 67,

+7 (727) 395 16 46

Email: info@hikvision.kz

Sales Inquiry

Technical Service

Email: support.kz@hikvision.com

Tel: 7 708 9730667

Monday to Friday, 9:00am - 6:00pm GMT+6

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Hikvision Philippines

37th Floor, Joy Nastalg Center, No.17 ADB Avenue,

Ortigas Center, Pasig City, Metro Manila, Philippines

Tel: 277-4749; 255-6311; 256-6479

Sales Inquiry

Email: sales.ph@hikvision.com

Technical Service

Email: support.ph@hikvision.com

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Hikvision South Korea

14-1, Pangyoyeok-ro 192beon-gil, Bundang-gu,

Seongnam-si, Gyeonggi-do, South Korea

Tel: +82-1661-8138

פקס: +82-(0)31-731-8812

Sales Inquiry

Email: sales.korea@hikvision.com

Technical Service

Tel: 18115998

Email: support.korea@hikvision.com

Kakaoplus

Monday to Friday, 9:00am - 5:30pm GMT+9

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Hikvision Vietnam

HA NOI: 38th Floor, Keangnam Hanoi Landmark Tower,

Me Tri Ward, Nam Tu Liem District, Ha Noi City

HO CHI MINH: L12A-07, L12a Floor, Vincom Center,

72 Le Thanh Ton, Ben Nghe Ward, District 1, Ho Chi Minh City

Tel: +84 24 7300 7586

Sales Inquiry

Technical Service

Email: hotro@hikvision.com

Phone: 19002810

Monday to Saturday, 8:30am - 5:30pm GMT+7

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Hikvision Indonesia

APL Tower Lantai 15 Unit T1, T8 & T9

JI. Letjen S. Parman Kav. 28, West Jakarta 11470

Tel: (021) 29339366 / (021) 29337659

Jakarta Service Center

JI. Mangga XVII No.9A, Kel, RT.1/RW.12, Duri Kepa, Kebonjeruk, Greenville, Jakarta 11510

Tel: +62 812 2222 9728

Medan Office and Service Center

Forum Nine 7th Floor, Jl. Imam bonjol No. 9, Medan Petisah, Medan, Sumatera Utara 20112

Tel: +6261 8881 5838

Surabaya Office and Service Center

Pakuwon Center 16th floor, Unit 11, Tunjungan Plaza Superblock. JI. Embong Malang, No. 1,3,&5, Jawa Timur 60261

Tel : +6231 9925 0125

Sales Inquiry

Email: Sales.Indonesia@hikvision.com

Technical Service

Email: Service.id@hikvision.com

Hotline/WhatsApp: +62 813 8696 7242

ChatBot(Indonesian)

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Prama Hikvision India Pvt. Ltd.

Oberoi Commerz 2, International Business Park,

18th Floor, Near Oberoi Mall, Off W. E. Highway, Goregaon (East), Mumbai – 400 063.

Tel: +91-22-4041 9900, 2846 9900

Web: www.hikvisionindia.com

Sales Inquiry

Tel: +91-22-4041 9944, 2846 9944

Email: sales@pramahikvision.com

Technical Service

Tel: 022-33226060; 022-68229999

Monday to Saturday, 08:45am - 9:00pm GMT+5:30

Sunday, 09:30am - 06:30pm GMT+5:30

Tel: 1800 222 699(Toll Free)

Monday to Saturday, 9: 00am - 6:30pm GMT+5:30

Email: support@pramahikvision.com

WhatsApp number: 8080239999

Live Chat

General Info

Hikvision Hong Kong, China Sales Office

Unit 6, 17/F., Tower II, Enterprise Square, 9 Sheung Yuet Road,

Kowloon Bay, Kowloon, Hong Kong, China

Tel：+852 3563 7600

Jurisdictions: Hong Kong & Macau, China

HDT International Limited

Unit 1, 26/F., Enterprise Square Two, 3 Sheung Yuet Road,

Kowloon Bay, Kowloon, Hong Kong

Sales Inquiry

Email: sales.hk@hikvision.com

Technical Service

Email: support.hk@hikvision.com

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Hikvision Thailand

202 Le Concorde Building, 8th floor, Room no. 804,

Ratchadapisek Road, Huaykhwang, Bangkok 10310, Thailand

Tel: 02-2759949

Email: sales.thailand@hikvision.com

Sales Inquiry

Technical Service

Tel: 66024607013

Email: support.thai@hikvision.com

Monday to Friday, 9:00 am - 6:00pm GMT+7

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Hikvision Pakistan

Suit 1102, 11th Floor, Emerald Tower, Clifton Block 5, Karachi, Pakistan

Tel: +92-2135147526

Sales Inquiry

Technical Service

Email: support.pk@hikvision.com

Technical Support Phone: 0213 8787305

Saturday to Friday 09:00 to 18:00 GMT+2

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Hikvision Singapore

438B ALEXANDRA ROAD, #06-04, ALEXANDRA TECHNOPARK TOWER B, SINGAPORE 119968

Official WhatsApp: 85367948

פקס: +65 6684 4717

Email: channel.sg@hikvision.com

Sales Inquiry

Technical Service

WhatsApp: +65 8536 794

Email: support.sg@hikvision.com

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Hikvision Japan

4F,3-8-1Konan,Minato-ku,Tokyo-to 1080075

108-0075 東京都港区港南3丁目8番1号　住友不動産品川港南ビル4F

Tel: 03-6718-4916

פקס: 03-6718-4919

Sales Inquiry

Email: sales.jp@hikvision.com

Technical Service

Email: support.jp@hikvision.com

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Australia

Hotline: +61 1300 976 305

Sydney office

46 Brookhollow Ave, Baulkham Hills, NSW 2153

Melbourne office

level 1, 15-17 Glenvale Cres, Mulgrave VIC 3170

Queensland office

Unit 2/3972 Pacific Highway, Loganholme, QLD 4129

Perth office

2/211 Balcatta Rd, Balcatta, WA 6021

New Zealand

Auckland Office

Unit 1B, 93-95 Ascot Avenue, Greenlane, Auckland

Hotline: 09 217 3127

Sales Inquiry

Australia

Email: salesau@hikvision.com

New Zealand

Email: salesnz@hikvision.com

Find a regional sub distributor

Find a distributor of Hilook

Find a DPP resellers of Hilook

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Hikvision Monitoring Station Partner

Technical Service

Australia

Tel: 1300976305

New Zealand

Tel: 092173127

Email: techsupportau@hikvision.com

Monday to Friday, 9:00am-5:30pm GMT+10

Monday to Friday, 9:00am-5:30pm GMT+11 (Summer Time)

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Hikvision USA

18639 Railroad Street, City of Industry, California 91748

Tel: +1-909-895-0400

Media Inquiries: MediaTeam.USA@hikvision.com

Sales Inquiry

Email: sales.usa@hikvision.com

Visit our Tech Center here

Technical Service

Tel: +1-866-200-6690

Email: techsupport.usa@hikvision.com

Dealer Professional:

9:00AM to 8PM Eastern / 6:00AM to 5PM Pacific MON-FRI

Limited End User Support:

10AM to 7PM Eastern / 7AM to 4PM Pacific MON-FRI

(End-user support is intended for product usage-related inquiries such as playback and export. Limited remote viewing support may be provided if related to Hik-Connect Cloud. Direct support with local networking is not offered. For installation, programming, or troubleshooting, please engage the services of a local professional installer or contractor.)

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Partnership (OEM/ODM): OEMODM.usa@hikvision.com

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Hikvision Canada Regional Map

General Info

Hikvision Canada

Toronto Office: 2355 Skymark Avenue, Suite 300, Mississauga, ON, L4W 4Y6

Montreal Office: 8556 Rte Transcanadienne, Suite 200, St-Laurent, QC H4S 1Z6

Tel: +1-855-655-9888 (Toll-free)

Sales Inquiry

Email: sales.canada@hikvision.com

Canada Regional Sales Contact List

Technical Service

Tel: +1-855-655-9888(Toll Free)

Email: techsupport.ca@hikvision.com

Dealer Professional:

Monday to Friday, 9:00am - 8:00pm Eastern / 6:00am - to 5:00pm Pacific

Limited End User Support:

Monday to Friday, 10:00am - 7:00pm Eastern / 7:00am - 4:00pm Pacific

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Hikvision Latam

Dirección: Oceanía Business Plaza, torre 1000, piso 16, oficina 16A. Punta Pacífica. Ciudad de Panamá.

Horario: 09:00hrs a 18:00hrs

Teléfono: +507 68226556

Sales Inquiry

Email: latam.sales@hikvision.com

Email: Sales.centralamerica@hikvision.com

Technical Service

ChatBot(Spanish)

Email: soporte@hikvision.com

Monday to Friday, 7:00am - 7:00pm GMT-5

Saturday, 7:00am - 12:00pm GMT-5

Costa Rica

Phone: 506 4000 1989

Panamá

Phone: +507-8366276

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Hikvision México S.A. de C.V

Plaza Carso, Torre II, Lago Zurich 219, Piso 4, Col.

Ampliación Granada, Del. Miguel Hidalgo C.P. 11529, CDMX

Tel: +52 55 2624 0110

Guadalajara

Parque de las estrellas 2819,

Col. Jardines del bosque, C.P. 44520.

Tel: 33 2080 5662

Monterrey

Av. Lázaro Cárdenas 2400, Torre 3 Nivel 52,

Col. Valle Oriente, C.P. 66260

Tel: 81 2622 4670

Tijuana

Blvd. Gustavo Díaz Ordaz 12415, BitCenter Local AC-8

Col. El Paraíso, C.P. 22106

Sales Inquiry

Email: Sales.mexico@hikvision.com

Technical Service

Call Center: + 52 5541696397

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Hikvision Panamá

Oceanía Business Plaza, Torre 100, 16a, Punta Pacífica, Ciudad de Panamá

Sales Inquiry

Email: Sales.centralamerica@hikvision.com

Technical Service

Tel: +507-8366276

Email: soporte@hikvision.com

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Hikvision Colombia S.A.S

COLOMBIA Bogota

Calle 110 No. 9 – 25 Oficina 1708, Bogotá

Contacto: +573202573469

COLOMBIA Medellin

Dirección: Cra 43 A # 5 A-113. Of. 212 (Milla de oro),Medellin, Colombia

Sales Inquiry

Email: latam.sales@hikvision.com

Email: Sales.centralamerica@hikvision.com

Technical Service

Tel: +57 1 5085312

Email: soporte@hikvision.com

ChatBot(Spanish)

Monday to Friday, 7:00am - 7:00pm GMT-5

Saturday, 7:00am - 12:00pm GMT-5

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Hikvision do Brasil

Praça Professor José Lannes, 40 - 15º andar

Cidade Monções, São Paulo - SP

CEP: 04571-030

Email: channel.brazil@hikvision.com

Sales Inquiry

Technical Service

Email: suporte.br@hikvision.com

Monday to Friday, 8:00 am - 8:00 pm GMT-3

Saturday, 8:00 am - 6:00 pm GMT-3

Tel: 40204458(para capitais e regiões metropolitanas); 08000254458(para demais regiões. Monday to Friday)

ChatBot(Portuguese)

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Hikvision Baltic

Estonia

Jarveotsa tee 50c, 13520 Tallinn, Estonia

Tel: +3726506901

Website: www.bkeesti.ee

www.hikvision.ee

Latvia

Katlakalna iela 6D, Riga, Latvia, LV-1073

Tel: +37166119360

Website: www.bklatvia.lv

www.hikvision.lv

Lithuania

Pramones pr. 4D, 51329 Kaunas, Lithuania

Tel: +37037337952 (Kaunas)

+37052395301 (Vilnius)

+37067194447 (Klaipeda)

+37061580900 (Siauliai)

Website: www.bkgrupe.lt

www.hikvision.lt

Sales Inquiry

Find a distributor of commercial display

Technical Service

Estonia

Email: hooldus@bkeesti.ee

טלפון: +372 6090025

Monday to Friday, 8:30am - 5:00pm UTC+2

Latvia

Email: support@bklatvia.lv

טלפון: +371 66119361

Monday to Friday, 9:00am - 6:00pm UTC+2

Lithuania

Email: pagalba@hikvision.lt

Telephone: +370 64446999

Monday to Friday, 8:00am - 5:00pm UTC+2

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Hikvision Benelux

Belgium and Luxembourg

Neringenweg 44, 3001 Heverlee, Belgium

Email: info.bnl@hikvision.com

Netherlands

Dirk Storklaan 3, 2132 PX Hoofddorp, The Netherlands

Email: info.bnl@hikvision.com

Sales Inquiry

Find a distributor of commercial display

Technical Service

Email: support.bnl@hikvision.com

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Hikvision DACH

גרמניה

Wilhelm-Fay-Str. 32B

65936 Frankfurt am Main

Emanuel-Leutze-Str. 8

40547 Düsseldorf

Röntgenstr. 40a

86368 Gersthofen

Austria

Hikvision Deutschland GmbH

Johann Steinböck Str. 2/202

2345 Brunn Am Gebirge

Switzerland

Hikvision Deutschland GmbH

Bösch 80A

6331 Hünenberg

Sales Inquiry

Email: sales.dach@hikvision.com

Find a online dealer

Find a distributor of HikMicro

Alarm receving center partners

Technical Service

Email: support.dach@hikvision.com

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Hikvision Czech & Slovakia

Hikvision Czech Republic

Vyskočilova 1410/1, 140 00 Praha 4 – Michle, Czech Republic

Tel: +420 29 6182640

Email: info.cz@hikvision.com

Hikvision Slovakia

Dúbravská cesta 1793

84104 Karlova Ves, Slovakia

Sales Inquiry

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Email: support.eu@hikvision.com

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Hikvision France

1 rue Galilée, 93160 Noisy le Grand, France

Tel: +33(0)1-85-330-450

פקס: +33(0)1-85-330-443

Email: info.fr@hikvision.com

Sales Inquiry

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Email: support.fr@hikvision.com

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Hikvision Hungary KFT

1031 Budapest, Reichl Kálmán utca 8.

Graphisoft Park, South Park, Block C, 1st Floor.

Email: info.hu@hikvision.com

Sales Inquiry

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Email: support.eu@hikvision.com

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