No.555 Qianmo Road, Binjiang District, Hangzhou 310051, China
Tel: +86-571-8807-5998
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Website: https://www.hikvision.com/en/
Technical Support Email: support@hikvision.com
Monday to Friday, 10:00am - 12:00pm, 13:30pm - 17:30pm GMT+8
Technical partner program
Hikvision Europe
Dirk Storklaan 3, 2132 PX Hoofddorp, The Netherlands
Tel: +31-23-5542770
Fax: +31-23-5631112
Email: sales.eu@hikvision.com
Email: support.eu@hikvision.com
Technical partner program
UK Head Office Address: 4 The Square, Stockley Park, Uxbridge, UB11 1ET
Manchester Office Address: 8th Floor, West Wing Quay West,
Trafford Wharf Rd, Manchester, M17 1HH
Glasgow Office Address: 101&102 Regus, Maxim Business Park, Maxim 1, 2 Parklands Way, Eurocentral, Motherwell, ML1 4WR
Tel: +44(0)1628 902 140
Email: info.uk@hikvision.com
Email: support.uk@hikvision.com
Tel:
UK: +44(0)1790 600 300
Ireland: +353(0) 1 447 0408
Monday to Friday, 9:00am - 5:00pm GMT+0
Technical partner program
Hikvision Latam
Dirección: Oceanía Business Plaza, torre 1000, piso 16, oficina 16A. Punta Pacífica. Ciudad de Panamá.
Horario: 09:00hrs a 18:00hrs
Teléfono: +507 68226556
Email: latam.sales@hikvision.com
Email: Sales.centralamerica@hikvision.com
Email: soporte@hikvision.com
Monday to Friday, 7:00am - 7:00pm GMT-5
Saturday, 7:00am - 12:00pm GMT-5
Costa Rica
Phone: 506 4000 1989
Panamá
Phone: +507-8366276
Technical partner program
Hikvision USA
18639 Railroad Street, City of Industry, California 91748
Tel: +1-909-895-0400
Media Inquiries: MediaTeam.USA@hikvision.com
Tel: +1-866-200-6690
Email: techsupport.usa@hikvision.com
Dealer Professional:
9:00AM to 8PM Eastern / 6:00AM to 5PM Pacific MON-FRI
Limited End User Support:
10AM to 7PM Eastern / 7AM to 4PM Pacific MON-FRI
(End-user support is intended for product usage-related inquiries such as playback and export. Limited remote viewing support may be provided if related to Hik-Connect Cloud. Direct support with local networking is not offered. For installation, programming, or troubleshooting, please engage the services of a local professional installer or contractor.)
Partnership (OEM/ODM): OEMODM.usa@hikvision.com
Technical partner program
9 Eden Road, Waverley Office Park Building 2, Bramley Johannesburg 2090, South Africa
Reception Tel: +27 877018113
+27 877018111
Tel: +27 (0)10 085 8300
Email: support.sa@hikvision.com
Submit complaints: Complaints.sa@hikvision.com
WhatsApp: +27 (0)76 284 4650
Monday to Friday, 8:00am - 5:00pm GMT+2
Technical partner program
Hikvision Africa
(Not include South Africa and Northern Africa)
9th Floor, One Padmore Place, Georage Padmore Road, Nairobi, Kenya
Tel: 254703727545
Email: support.africa@hikvision.com
Monday to Friday, 9:30am - 6:30pm GMT+3(Kenya Call Center)
Technical partner program
No.555 Qianmo Road, Binjiang District, Hangzhou 310051, China
Tel: +86-571-8807-5998
Press Inquiries: prglobal@hikvision.com
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Website: https://www.hikvision.com/en/
Saturday to Friday 09:00 to 18:00 GMT+2
Email: support.palestine@hikvision.com
Technical partner program
Unit 15-02, Pavilion Embassy Tower B, Kompleks Pavilion Ampang, 200 Jalan Ampang, 50450 Kuala Lumpur.
Tel: 03-4811 6988
Service Center：
NO 9-G,Jalan USJ Sentral 3, USJ Sentral Persiaran Subang 147600 Subang Jaya, Selangor
Tel：+60380119934
Penang Office & Service Center：
7-02-02, Jalan Ahmad Nor, Pusat Perdagangan Nova Jelutong Jelutong, 11600 Penang, Pulau Pinang
Tel: +601129894389
Malaysia Johor Office & Service Center：
No.38, 38A, Jalan Horizon Perdana 1, Horizon Hills, 79100 Nusajaya, Johor, Malaysia
Tel: +60 7-217 1620
Email: support.my@hikvision.com
Technical partner program
Press Inquiries: prglobal@hikvision.com
Website: https://www.hikvision.com/en/
HSRC (Hikvision Security Response Center): HSRC@hikvision.com
Email: support.cambodia@hikvision.com
Technical partner program
Hikvision Azerbaijan LLC
Landmark III Building, 90A Nizami Street, Baku, Azerbaijan
Tel: +994 12 310 13 33
Email: azerbaijan@hikvision.com
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