What is Hik-ProConnect?

Hik-ProConnect is a convergent, cloud-based security solution that helps security providers to manage services for customers and helps them expand their business through subscription offers.

 

Installers can monitor the system health status of customers’ sites remotely, and even resolve problems, using a simple and reliable platform.

 

Hik-ProConnect enables them to customize security solutions for customers with fully-converged Hikvision devices, covering video, intrusion, access, intercom, and more.

 

Visit Hik-ProConnect website portal and become a service provider now:

www.hik-proconnect.com

 

Contact your local distributors/ sales and get a free trial!

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KEY FEATURES
On-site Setting Tools

 

On-site Setting Tools

 

Security team can:

 

  • Setting up multiple devices at the same time with batch configuration tool.
  • Complete the configuration of a comprehensive security system in a friendly and efficient way with optimized wizard tool.
  • Connect various security devices easily with Hik-ProConnect platform, powered by P2P technology.
On-site Setting Tools

 

Remote Maintenance Functions

 

Security service managers can:

 

  • Monitor the system health status of multiple sites remotely, using a simple and reliable platform.
  • Get notified about site issues in a timely manner; identify and even resolve issues remotely through the platform.
  • Reduce site visits, saving time and truck-roll costs.
Converged security devices

 

Remote configuration and maintenance

Security service providers can reduce on-site visits via the tools listed below after obtaining end users’ authorization:

 

  • Remote device configuration
    One click calls the web configuration of the device for further operation via Cloud P2P technology
  • Preview and playback
    Check the live feed, play back footage, and download videos remotely
  • Remote device restart or password reset
    One click resets the device password and quickly restarts a crashed device by restarting the port or the switch
Converged Security Devices

 

Converged Security Devices

 

The Hik-ProConnect solution:

 

  • Allows various Hikvision devices – including cameras, recorders, security control panel, access control and video intercom devices, and doorbells – to converge and work together as one system.
  • Enables security service managers to flexibly create workflows for different event types, time schedules, and triggered actions according to specific security scenarios.
Intuitive web portal & mobile app

 

Proactive system health monitoring

Security service managers can reduce site visits, saving time and costs with:

 

  • Intuitive dashboard
    Monitor the system health status of multiple sites remotely, using simple and reliable platform
  • Real-time device abnormality notification
    Get notified about site issues in a timely manner; identify and even resolve issues remotely on the platform
  • Regular exception reports
    Receive reports at regular and customizable intervals, and supports choosing recipient email addresses, language, and more
Converged security devices

 

Site & roles management

Security managers can streamline management flow with enhanced efficiency using:

 

  • Customizable sub-accounts and permissions
    Supports customizing permissions and distributes to team members as needed 
  • Traceable operation logs
    Operation done by security service providers within 90 days can be recorded for further analysis

ADVANTAGES OF HIK-PROCONNECT
Proactive Centralised Device Health Monitoring

 

Proactive Centralized Device Health Monitoring

 

  1. With a clear dashboard, the health status of all devices is shown in order.

  2. Instant notifications are sent to the installer’s portal, app, or email as configured, prompting them to identify any abnormal devices.
    The installer can then solve problems online quickly and easily via remote configuration, saving time and winning customer trust.
Flexible Linkage Across Devices

 

Flexible Linkage Across Devices

 

Flexible linkage rules across Hikvision devices can be easily customised as required to ensure a comprehensive security system; end users can receive alarms through their Hik-Connect App with video verification. For example:

 

  • The Camera and NVR capture and record the intruder and send alarms.

  • The access control device closes the door.
More features
Open integration with ARC
Cloud-based access & attendance solution
Hosted service
Guaranteed system security
Open integration with Alarm Receiving Center (ARC)

 

Alarm Receiving Center (ARC) provides 24/7 alarm monitoring and response services from remote sites. ARC customers can integrate Alarm Monitoring Software with Hik-ProConnect to:

 

  • Connect Hikvision video security and intrusion alarm products  via cloud P2P connection without IP/Domain
  • Realize video verification and alarm receiving from Hikvision devices
Cloud time-attendance

 

This cloud-based access & attendance solution from Hik-ProConnect offers more flexibilities to attendance management, enabling security service providers to create recurring revenue while reducing time and costs. They can:

 

  • Expand business scope to include a one-stop attendance management solution
  • Deploy access control devices easily using cloud P2P technology without port forwarding
  • Create cloud based attendance systems with one click and hand over to end users
  • Configure and maintain the attendance module remotely and efficiently
Hosted Service

Users can benefit a lot from hosted service (VSaaS, video security as a service) features, as Hik-ProConnect is a cloud-based security service platform.

 

  • The solution is highly flexible and scalable, therefore, upfront fees can be minimized and you can easily expand the system as more sites go up and running
  • Cloud-based software keeps security system always up-to-date
Guaranteed System Security

 

Hik-ProConnect employs industry-leading standards and protocols for maximum security and reliability. 

 

Powerful security methods and protocols adopted:

  • TLS/SSL protocols for private and secure data transmission
  • User-defined AES encryption key for stream encryption
  • DDoS Shield, Cloud Firewall, Signature Verification

Powered by EZVIZ Cloud Platform, which is certified with CSA Star, ISO 29151, and ISO 27001, and is compliant with SOC2.

 

 

Co-branding

 

Co-branding

 

A logo can be customized and presented on the screen when end user opens their Hik-Connect app, which helps promote awareness of service provider’s brand, creates differentiation, and strengthens customer relationships.

Guaranteed System Security

 

Guaranteed System Security

Hik-ProConnect employs industry-leading standards and protocols for maximum security and reliability. 

 

Powerful security methods and protocols adopted:

  • TLS/SSL protocols for private and secure data transmission
  • User-defined AES encryption key for stream encryption
  • DDoS Shield, Cloud Firewall, Signature Verification

Powered by EZVIZ Cloud Platform, which is certified with CSA Star, ISO 29151, and ISO 27001, and is compliant with SOC2.

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Co-Branding

 

Branding

 

Your company logo will appear on the screen when your customer opens their Hik-Connect app, helping promote awareness of your brand, creating differentiation, and strengthening your products and services.

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