Hikvision’s alarm and CCTV systems can be seamlessly integrated, through the use of NVRs and VMS. The Altest project essentially integrated the alarm information coming from the ADINFO software with feeds coming from the cameras (either existing or added) using Hikvision’s powerful HikCentral VMS and Embedded 4K NVR (DS-9632NI-I8).
The ID of every alarm device is cross-referenced to the ID of every camera, so that the system can automatically identify the camera which is closest to the alarm that has gone off. This means that the operator is immediately shown the footage from the right camera. They can then not only verify that this is not a false alarm, but also the nature of the issue – and they can do it quickly.
If they have a good idea of the issue, this also means they can provide a much more useful service by already reacting in an appropriate way. For example – if they can see the alarm issue is caused by a fire, they can already dispatch the fire service. In dangerous situations, the time saved by them having this information could be the difference between life and death.
They can also perform scheduled remote patrols of the site, using the integrated system. This improves Altest’s business as a whole – they can provide an extra integrated service. All this combined means the company can now offer a heightened quality of service to customers.
Marek Kowalczyk, Altest’s IT Director, says: “Using Hikvision’s trusted systems means that we can optimize our working processes, increasing efficiency and reducing costs. We can focus on safeguarding customers’ premises and assets, even at night and weekends, and can now offer them a much better service. We were thrilled that the openness and support provided by Hikvision enabled us to create a completely new set of features for our system.”
Because the monitoring center system works so well, Altest is much more likely to recommend the use of Hikvision cameras to customers in the future.
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