As the leading video product manufacturer in the world, HIKVISION remains fully focused on providing quality service to our valued partners and end users. It is well known that professional HIKVISION products (“Products”) are highly technical devices that require substantial product knowledge for the best possible system design, installation, support, and maintenance that our customers and end users deserve. To ensure the best advice, technical support, and genuine HIKVISION products and accessories can be received, it is only permitted to sell the Products through websites which in all material respects are listed.

On August 13, 2018, the U.S. 2019 National Defense Authorization Act (hereinafter refers to NDAA) was signed into law by President Donald Trump. This bill was quickly drafted and passed, resulting in ambiguous interpretations of various definitions within the provisions relevant to Hikvision. The ban on U.S. federal agency procurement of Hikvision video surveillance products may or may not extend to other areas unrelated to U.S. Government contracts.

The U.S. House of Representatives passed a bill on May 24 that includes an amendment prohibiting the federal government from purchasing video surveillance equipment from certain China-based manufacturers citing alleged security threats. Hikvision—along with other Chinese companies—is mentioned in the amendment. The bill has not made it through the entire legislative process and has not been signed into law.

As a global market leader, Hikvision is committed to protecting personal data and fully supports the implementation of GDPR requirements. Hikvision has been taking several initiatives to protect personal data in the use of its products and solutions. That includes communication encryption through AES algorithms and the HTTPS protocol, minimized data collection, data anonymization, user authorized data collection, data security audit, and more.

At Hikvision, we work hard to maintain our reputation as a well-respected technology enterprise that adheres to high security and ethical business standards. We are committed to upholding safety and protecting property, combating crime and countering terrorism; and we are helping customers operate their businesses more efficiently with our products and services.