Notice on the Discontinuation of iVMS-4500 Software and HiDDNS Service

Dear customer,

Thank you for your long-term support to Hikvision.
Hikvision plans to discontinue the iVMS-4500 software and HiDDNS service from February 15, 2022. We sincerely apologize for the inconvenience caused to you.


The impact of the service discontinuation: 

- The website will be closed;

- The HiDDNS domain service cannot be used;

- The iVMS-4500 software will be unavailable on the App stores, such as Apple Store, Hikvision App Store and others;

- The iVMS-4500 software installed on the mobile phone can continue to be used but cannot be upgraded.


As alternative solutions, Hikvision has launched Hik-Connect App in 2016 and Hik-ProConnect platform in 2020. We will continue to upgrade these products according to user needs and feedback.


If you are an end-user who is using iVMS-4500 App and HiDDNS services, please upgrade the compatible firmware and add into Hik-Connect for further use.


Click here to download the compatible firmware.

Click here to view the introduction of Hik-Connect.

Click here to see how to add devices to Hik-Connect.