We are here for help

Online Inquiry

 

Click to submit the form. Your inquiries should be directed to a local Hikvision branch office. 

 

Modo de

Sede principal

 

Email support: support@hikvision.com

ChatBot(English)    

Online Chat (Monday to Friday, 10:00am - 12:00pm, 13:30pm - 17:30pm GMT+8)

 

África 

 

Monday to Friday, 8:30am - 5:00pm GMT+2

Email: 

South Africa: support.sa@hikvision.com 

Other African regions: callcenter02.africa@hikvision.com

Phone: 27101108228

 

Oceanía

 

Australia

Monday to Friday, 9:00am-5:30pm GMT+10

Monday to Friday, 9:00am-5:30pm GMT+11 (Summer Time)

Email: techsupportau@hikvision.com

Phone: 1300976305

 

 

New Zealand

Monday to Friday, 9:00am-5:30pm GMT+10

Monday to Friday, 9:00am-5:30pm GMT+11 (Summer Time)

Email: techsupportau@hikvision.com

Phone: 092173127

Asia Pacific

 

Cambodia

Email: support.cambodia@hikvision.com

 

Hong Kong & Macau, China

Email: support.hk@hikvision.com

 

India

Email: support@pramahikvision.com

Phone: 

Monday to Saturday, 08:45am - 9:00pm GMT+5:30

Sunday, 09:30am - 06:30pm GMT+5:30

022-33226060; 022-68229999;

Monday to Saturday, 9: 00am - 6:30pm GMT+5:30

Toll Free: 1800 222 699

WhatsApp number: 8080239999

Live Chat

 

Indonesia

Email: Service.id@hikvision.com

WhatsApp: +62813 8696 7242

ChatBot(Indonesian)

 

 

Japan

Email: support.jp@hikvision.com

 

Corea

Monday to Friday, 9:00am - 5:30pm GMT+9

Email: support.korea@hikvision.com

Phone: 18115998

Kakaoplus

Malasia

Email: support.my@hikvision.com

 

Brunei

Email: support.my@hikvision.com

 

Filipinas

Email: support.ph@hikvision.com

 

Singapur

Email: support.sg@hikvision.com

WhatsApp: +65 8536 7948

Central Asia

 

Azerbaijan

Monday to Friday, 9:00am - 6:00pm GMT+4

Email: Azerbaijan.CATC@hikvision.com

Phone: 994 12 310 13 33

 

Kazajistán

Monday to Friday, 9:00am - 6:00pm GMT+6

Email: support@hikvision.kz

Phone: 7 (727) 291-75-88

Telegram

 

 

Uzbekistan

Monday to Friday, 9:00am - 6:00pm GMT+5

Email: uzbekistan@hikvision.com

Phone: 998712335550

Telegram

Europa

 

Europa

Email: support.eu@hikvision.com

 

Belgium

Email: support.bnl@hikvision.com

 

Francia

Email: support.fr@hikvision.com

 

IBERIA

Email: support.es@hikvision.com

 

Italia

Email: support.it@hikvision.com

 

Israel

Email: support.israel@hikvision.com

 

 

Luxembourg

Email: support.bnl@hikvision.com

 

Netherlands

Email: support.bnl@hikvision.com

 

Rusia

Monday to Saturday, 5:00am - 6:30pm UTC+4

Email: support.ru@hikvision.com

Phone: 8 (800) 550-66-55

ChatBot(Russian)

Telegram

 

UK&Ireland

Monday to Friday, 9:00am - 5:00pm GMT+0

Email: support.uk@hikvision.com

Phone: UK Technical Support: +44(0)1790 600 300

Ireland Technical Support: +353(0) 1 447 0408

 

América Latina

Monday to Friday, 7:00am - 7:00pm GMT-5

Saturday, 7:00am - 12:00pm GMT-5

 

ChatBot(Spanish)

 

Argentina

Email: soporte@hikvision.com

Phone: 54 51685739

 

Brasil

Monday to Friday, 8:00am - 6:00pm GMT-3

Email: suporte.br@hikvision.com

Phone: 40204458; 08000254458

ChatBot(Portuguese)

 

Chile

Email: soporte@hikvision.com

Phone: 56 229381016

 

Colombia

Email: soporte@hikvision.com

Phone: 57 601 5085312

 

Costa Rica

Email: soporte@hikvision.com

Phone: 506 4000 1989

 

Ecuador

Email: soporte@hikvision.com

Phone: 800 109102

 

Guatemala

Email: soporte@hikvision.com

Phone: 502 23761954

 

 

México

Email: soporte@hikvision.com

Phone: 52 5541696397

 

Panama

Email: soporte@hikvision.com

Phone: 507 8366276

 

Paraguay

Email: soporte@hikvision.com

Phone: 595 009800110077

 

Peru

Email: soporte@hikvision.com

Phone: 51 16419269

 

Republica Dominicana

Email: soporte@hikvision.com

Phone: 809 18493360013

 

Uruguay

Email: soporte@hikvision.com

Phone: 598 0004162041560

 

Venezuela

Email: soporte@hikvision.com

Phone: 08001029300

 

Middle East

 

Algeria

Email: support.mena@hikvision.com

 

Bahrain

Sunday to Thursday, 10:00am - 6:00pm GMT+2

Email: support.mena@hikvision.com

Technical Support Phone: 80004765

 

Egypt

Email: support.mena@hikvision.com

 

Jordan

Sunday to Thursday, 10:00am - 6:00pm GMT+2

Email: support.mena@hikvision.com

Technical Support Phone: 064296198 

 

Kuwait

Sunday to Thursday, 10:00am - 6:00pm GMT+2

Email: support.mena@hikvision.com

Technical Support Phone: 22069147

 

Morocco

Email: support.mena@hikvision.com

 

Oman

Sunday to Thursday, 10:00am - 6:00pm GMT+2

Email: support.mena@hikvision.com

Technical Support Phone: 80079991

 

 

Pakistan

Monday to Saturday, 9:30am - 6:00pm GMT+5

Email: support.pk@hikvision.com

Technical Support Phone: 0213 8787305

 

Palestine

Email: support.palestine@hikvision.com

 

Qatar

Sunday to Thursday, 10:00am - 6:00pm GMT+2

Email: support.mena@hikvision.com

Technical Support Phone: 00800101240

 

Saudi Arabia

Sunday to Thursday, 10:00am - 6:00pm GMT+2

Email: support.mena@hikvision.com

Technical Support Phone: 8008501022 

 

Turquía

Monday to Friday, 9:00am - 6:00pm GMT+3

Email: support.tr@hikvision.com

Technical Support Phone: 0216 9001933

 

Emiratos Árabes Unidos

Sunday to Thursday, 10:00am - 6:00pm GMT+2

Email: support.mena@hikvision.com

Technical Support Phone: 80008600007

North America

 

United States

Dealer Professional:

Monday to Friday, 9:00am - 8:00pm Eastern / 6:00am- to 5:00pm Pacific

Email: techsupport.usa@hikvision.com

Phone: +1-866-200-6690(Toll Free)

Limited End User Support: (End-user support is intended for product usage-related inquiries such as playback and export. Limited remote viewing support may be provided if related to Hik-Connect Cloud. Direct support with local networking is not offered. For installation, programming, or troubleshooting, please engage the services of a local professional installer or contractor.)

Monday to Friday, 10:00am - 7:00pm Eastern / 7:00am - 4:00pm Pacific

 

 

Canadá

Dealer Professional:

Monday to Friday, 9:00am - 8:00pm Eastern / 6:00am - to 5:00pm Pacific

Email: techsupport.ca@hikvision.com

Phone: +1-855-655-9888(Toll Free)

Limited End User Support: (End-user support is intended for product usage-related inquiries such as playback and export. Limited remote viewing support may be provided if related to Hik-Connect Cloud. Direct support with local networking is not offered. For installation, programming, or troubleshooting, please engage the services of a local professional installer or contractor.)

Monday to Friday, 10:00am - 7:00pm Eastern / 7:00am - 4:00pm Pacific

 

Online Inquiry

Modo de

 

Click to submit the form. Your inquiries should be directed to a local Hikvision branch office. 

 

This website uses cookies to store info on your device. Cookies help our website work normally and show us how we can improve your user experience.
By continuing to browse the site you are agreeing to our cookie policy and privacy policy.

Contáctenos