Notice on the Discontinuation of iVMS-4500 Software and HiDDNS Service

Dear customer,

Thank you for your long-term support to Hikvision.
Hikvision plans to discontinue the iVMS-4500 software and HiDDNS service from February 15, 2022. We sincerely apologize for the inconvenience caused to you.

The impact of the service discontinuation:

-The www.hiddns.com website will be closed.

-The HiDDNS domain service cannot be used.

- The iVMS-4500 software will be unavailable on the App stores, such as     Apple Store, Hikvision App Store and others;

-The iVMS-4500 installed on the mobile phone can continue to be used but cannot be upgraded.

As alternative solutions, Hikvision has launched Hik-Connect App in 2016 and Hik-ProConnect platform in 2020. We will continue to upgrade these products according to user needs and feedback.

If you are an end-user who is using iVMS-4500 App and HiDDNS services, you can add the device to Hik-Connect for further use.
Click here to view the introduction of Hik-Connect.
Click here to see how to add devices to Hik-Connect.
Access the following link to download Hik-Connect App: https://appstore.hikvision.com. You can also scan the following QR code to download.

 

If you are an installer who is using iVMS-4500 App and HiDDNS services, you can add devices to Hik-ProConnect portal and App to provide remote operation, maintenance and management services for your customers.
Click here to view the introduction of Hik-ProConnect.
Click here to see how to add devices to Hik-ProConnect.
Visit Hik-ProConnect Portal: www.hik-proconnect.com.
Download Hik-ProConnect App: https://appstore.hikvision.com. You can also scan the following QR code to download.

Model Number

Download the FW package:

Note

DS-2CD2132F-I

https://us.hikvision.com/sites/default/files/firmware/ipc_r0_en_std_5.4.5_170123.zip

 

DS-7204HGHI-SH

https://us.hikvision.com/sites/default/files/firmware/dz_k32_ml_std_v3.1.18_180130_hc_0.zip

 

DS-7204HVI-ST

Not available, suggest to use IP/Domain mode.

 

DS-7204HWI-SH

https://us.hikvision.com/sites/default/files/firmware/dvr_kn33_kn35_n20_en_std_v3.1.6_build170613.zip

The GUI will be changed after upgrading

DS-7208HGHI-SH

https://us.hikvision.com/sites/default/files/firmware/dz_k32_ml_std_v3.1.18_180130_hc_0.zip

 

DS-7208HWI-SH

https://us.hikvision.com/sites/default/files/firmware/dvr_kn32_en_std_v3.1.6_build170613.zip

The GUI will be changed after upgrading

DS-7216HGHI-SH

https://us.hikvision.com/sites/default/files/firmware/dz_k32_ml_std_v3.1.18_180130_hc_0.zip

The GUI will be changed after upgrading

DS-7216HWI-SH

https://us.hikvision.com/sites/default/files/firmware/dvr_kn31_en_std_v3.1.6_build170613.zip

The GUI will be changed after upgrading

DS-7304HI-S

Not available, suggest to use IP/Domain mode.

 

DS-7308HQHI-SH

https://us.hikvision.com/sites/default/files/firmware/dz_k32_ml_std_v3.1.18_180130_hc_0.zip

 

DS-7316HQHI-SH

https://us.hikvision.com/sites/default/files/firmware/dz_k32_ml_std_v3.1.18_180130_hc_0.zip

 

DS-7332HGHI-SH

https://us.hikvision.com/sites/default/files/firmware/dz_k32_ml_std_v3.1.18_180130_hc_0.zip

 

DS-9008HGHI-SH

https://us.hikvision.com/sites/default/files/firmware/dz_k32_ml_std_v3.1.18_180130_hc_0.zip

 

DS-9016HGHI-SH

https://us.hikvision.com/sites/default/files/firmware/dz_k32_ml_std_v3.1.18_180130_hc_0.zip

 

DS-7604NI-E1/4P

https://us.hikvision.com/sites/default/files/firmware/dz_k41_ml_std_v3.4.96_171128_0.zip

 

DS-7604NI-SE/P

https://us.hikvision.com/sites/default/files/firmware/nvr_76-sevvpbl_ml_std_v3.0.22_170621.zip

The GUI will be changed after upgrading

DS-7608NI-E2/8P

https://us.hikvision.com/sites/default/files/firmware/dz_k41_ml_std_v3.4.96_171128_0.zip

 

DS-7608NI-SE/P

https://us.hikvision.com/sites/default/files/firmware/nvr_76-sevvpbl_ml_std_v3.0.22_170621.zip

The GUI will be changed after upgrading

DS-7616NI-E2/16P

https://us.hikvision.com/sites/default/files/firmware/dz_k41_ml_std_v3.4.96_171128_0.zip

 

DS-7716NI-SP

https://us.hikvision.com/sites/default/files/firmware/nvr_n10_bl_ml_std_v3.4.5_171229_hc.zip

 

DS-9016HWI-ST

https://us.hikvision.com/sites/default/files/firmware/nvr_netra_bl_ml_std_v3.4.4_170522.zip

The GUI will be changed after upgrading

DS-9632NI-ST

https://us.hikvision.com/sites/default/files/firmware/nvr_n10_bl_ml_std_v3.4.5_171229_hc.zip

 

DS-9664NI-ST

https://us.hikvision.com/sites/default/files/firmware/nvr_n10_bl_ml_std_v3.4.5_171229_hc.zip

 

 

If you have any questions, please contact support@hikvision.com or our local technicians.
 

 

 

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