Q: What is the default user name and password for Hikvision devices?
A: Hikvision has a strong commitment to our distributors and dealers, and their security needs are of the utmost importance to us. We have recently taken a number of steps to ensure that our surveillance products meet and exceed these security needs. Hikvision is introducing new firmware that will require users to create a password in order to activate their devices.
Note: All DVR/NVR/IP camera models are no longer shipped with a default password after a certain revision of firmware.
The Secure Activation feature is deployed in the following firmware revisions:
Device Firmware with Secure Activation
|Device Type||Model Number||Firmware Version|
|Value Series IP Camera||DS-2CD2xxx||v5.3.0|
|Smart Series IP Camera||DS-2CD4xxx||v5.3.0|
Q: How do I download the latest firmware version for my Hikvision device?
A: Click here to find the latest firmware release for your Hikvision device.
Note: The firmware are region specific. Upgrading firmware developed for another region may cause damage to your product.
Q: How to upgrade Hikvision IP camera firmware?
A: To upgrade the firmware of a Hikvision IP camera, first download the appropriate firmware from here. (Note: The firmware are region specific. Upgrading firmware developed for another region may cause damage to your product.)
Once the proper firmware is downloaded, extract (unzip) the content of the .zip file onto the desktop of your computer.
Log into the camera by using the Internet Explorer browser
Go to the CONFIGURATION tab, then from BASIC CONFIGURATION, go to SYSTEM and select the MAINTENANCE tab.
On the bottom of the page under the REMOTE UPGRADE section, click the BROWSE button to select the firmware file.
Select the firmware named digicap.dav on your desktop and click the UPGRADE button.
The camera will reboot after the firmware is successfully upgraded.
For further direction, please view the relevant technical bulletin below.