Please be aware that Hikvision products are region-specific and regionally supported. If you have purchased your Hikvision products from an online source or unauthorized distributor, they may not be compatible with the North American region’s firmware and are considered to be “gray market” product. If your camera has “CH” in the serial number, you are most likely using a “gray market” product. Updating the firmware from this site can lead to several complications in those cameras, up to and including camera failure. Restoring a “gray market” product to its original condition is a factory process and will result in a Chinese interface. As Hikvision warranty is void in this case, you must rely on the dealer for any service, support, and warranty of the “gray market” product. If you have any questions or concerns about the official status of your Hikvision distributor, please contact Hikvision USA Customer Service at
  • Hikvision_Machine Vision Software (Including SDK) MVS2.3.0

    • Software Name:

      Hikvision_Machine Vision Software (Including SDK) MVS2.3.0

    • Software Size:

    • Software Description:


      Release date:2017-09-29 Version: 2.3.0 


       (1) New functions and performance optimizations 

      1. [MVS] Added support of multiple cameras operation;

        - Three kind of display window: Single, 4-division and 9-division

        - View of acquisition status of multiple cameras

        - Switch to full-screen under multiple cameras mode

        2. [MVS] Added quick access toolbar under full-screen;

        3. [MVS] Added cross line function;

        4. [MVS] Added packet re-send configuration;

        5. [MVS] Added function of getting local PC system information;

        6. [MVS] Added device status view under device list;

        7. [MVS] Optimized Node view and description under feature tree;

        8. [MVS] Optimized classify feature module function under Setting menu;

        9. [MVS] Optimized processing efficiency of Bayer interpolation algorithm;

        10. [MVS] Optimized parser mode of embedded information, to compatible with high resolution cameras;

        11. [MVS] Optimized video function, and display the usage state of recording buffer;

        12. [MVS] Optimized program memory utilization, to improve display efficiency;

        13. [MVS] Deleted rarely used menu, to simply item of main menu bar;

        14. [MVS] Deleted button of remove camera under the right click off device list;

        15. [MVS] Deleted classify feature live view function under Setting menu;

        16. [SDK] Optimized compatibility of GEV driver to different NICs;

        (2) Corrections 1. [SDK] Solved inaccurate timeout of GetOneFrameTimeOut under U3V cameras when blocking;

        2. [SDK] Solved print of SDK log after stop grabbing under image callback;

        3. [GEV Driver] Solved the problem of small probability of blue screen when the driver resource is not enough under 32-bit system;

        4. [GEV Driver] Solved GEV driver signature failure in part of Win10 computers;

        5. [U3V Driver] Solved U3V driver signature failure in part of Win10 computers;

        6. [Document] Fixed incorrect node type description of BlackLevel.

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  • Hikvision_Machine Vision Software (Including SDK) MVS2.3.1

    • Software Name:

      Hikvision_Machine Vision Software (Including SDK) MVS2.3.1

    • Software Size:

    • Software Description:


      Release date:2017-11-29

      Version: 2.3.1


      (1) New functions and performance optimizations

      1. [MVS] Added bandwidth, errors and lost packets options for status bar of multi-cameras;

      2. [MVS] Compatible with ChunkData;

      3. [MVS] Modified configuration rules of feature tree and fixed the memory leakage issue;

      4. [SDK] Added the information of whether the current frame has lost frames into GetOneFrameTimeOut API;

      5. [SDK] Added C# API which covers same functions as C API;

      6. [SDK] Added protection mechanism to ensure that the U3V camera is not stopped in the case of unstable transmission signal;

      7. [SDK] Added support of ChunkData function from camera;

      8. [SDK] Optimized reconnection mechanism, which support reconnecting inside callback API;

      9. [Sample Code] Added examples for pixel format conversion;

      (2) Corrections

      1. [MVS] Fixed the problem of the firmware updater not able to continuously update

      2. [MVS] Fixed sudden crash of the firmware updater after firmware updating

      3. [MVS] Fixed probabilistic lost connection after the acquisition lasts for a long time

      4. [SDK] Fixed probabilistic stuck when calling destroy handle API after device restart;

      5. [SDK] Fixed probabilistic library conflicts between SDK and client programs on VC6.0;

      6. [GEV Driver] Fixed blue screen problem grabbing upon part of NIC;

      7. [GEV Driver] Fixed filter of some data packet of NIC from GigE driver

    • Download:


  • PQG Machine Vision 2017